Love the variety of drinks available. Coffee is always good. Baked goods and savory breakfast items…read moreare yummy. Friendly and personable staff.

Fay cares so much about the community. She serves delicious foods and wonderful hot and cold…read moredrinks. She works so hard to make sure everything is exactly what you ordered. The atmosphere is perfect for meetings, get togethers with friends, and a great relaxing getaway from the outside when you need time to recharge. Thank you Fay and staff for all you do.

Over the last couple days we have been inundated with BOGO Blizzard ads when purchased on the app…read moreonly to find that our Charlotte store doesn't participate. We really enjoy our Blizzards on occasion and hope that local ownership considers participating in future app advertising campaigns.

It's a crime to have such a great place to get goodies so close to my house. My two year old loves…read moreit!! The girls that serve us are so nice!

We were looking for some late night eats in the area and as I was reading out the yelp options for…read morewhat was open, my husband asked "What are gizzards?" so of course I had to bring him here so he could find out for himself. I think he went a little bit overboard however (as usual) because he ordered the gizzard sampler platter which came with plain, garlic & herb, and cajun chicken gizzards because he wanted to try them all. He admitted he should have just tried a small order. He did like the gizzards and they give a good amount of dipping sauces, but he said it was just way too much so we ended up throwing about half the order away. I ordered the deep fried olives to start and the smothered chicken for my meal. I love olives and the deep fried ones were tasty but a bit heavy and oily and if I'm being honest, i would have preferred just the olives themselves as an app. I did finish them later but it's definitely another item you have to eat in moderation. I personally though the potatoes with my meal were terrible. I like to eat potatoes without gravy but it wasn't possible with these. My husband drowned them in gravy and ate them for me. The chicken was fine though and the mushrooms were tasty. We went inside to order but ended up taking our meal to go. There was music and games and the employees and owner were very friendly but this is definitely a bar vibe spot where the locals come to drink and everyone knows each other. They had really good wifi and most importantly, my husband got to experience gizzards for the first time so I am glad we stopped in.

As far as the food goes and gizzards it's good but expect it bar food but it's taste the gizzards…read moreare cooked delicious but the place is dirty.. wires hanging out of the walls not a lot of lights on parts of the building haven't been updated since the 70s-80s small bathroom fish was was Gordon's corn chips salty

Very Disappointed - Will Not Return…read more I recently visited the Big Boy in Charlotte, MI and had a very unpleasant experience. The restaurant was extremely messy, and the salad bar was dirty and did not look safe to eat from. There appeared to be a lot of cross-contamination between the food items, which is a serious health concern. I also ordered the broccoli soup, but it was spoiled and completely inedible. When I mentioned this to the cashier, she didn't apologize or even offer to take it off the bill, which I found very unprofessional. On top of that, I ordered four adult meals but wanted an item from the kids' menu (Bosco sticks). A different waitress came back to tell me I couldn't order a kids' meal because I didn't have a child with me. Then she said the manager would "allow" me to have the $6.99 kids' meal for $8.99 just because I didn't have kids with me. That made absolutely no sense and felt like I was being taken advantage of. Overall, the restaurant was not clean, the food quality was poor, and the customer service was lacking. If the dining area looks this bad, I can only imagine what the kitchen looks like. I will not be returning.

This was terrible, our waiter had time to chat with other booths but not time to refill my water…read more Our forks were not washed properly and it took 35 minutes to get a sandwich and too burgers, Absolutely terrible never coming back.

I've been getting their quesadilla burger (via carryout) and I have to say that I'm addicted. This…read moretime I swapped out the steak fries for a side salad and was surprised to see how big the container was! For that size, it's every bit worth the $3.49 extra, especially when they have a nice selection of dressings and you can leave off what you don't like. Their sodas are also of a generous size, which makes a good accompaniment to your meal. Someday I'll try their fajita rollups--I'm sure they're good!

Had lunch on 6/2 good meal I left a $4.03 tip on $20.97 bill for total of $25.00. Checked credit…read morecard on my bank and was charged $40.97 on 6/3. On 6/4 went back to resturant to question the charge. They said they didn't know why but saw my signature and total of $25.00. And said it had to goto corporate for a refund. Went back to resturant on 6/16 to get an update and was told they would check with corporate office for status. It is now 6/23 and no refund. Probably going to visa to file a Complaint with them to get it corrected. Be sure to check statements to verify charges on credit cards.

Good Biggby location. The staff were friendly. There is the typical seating expected. The only…read morenegative was occasionally it was hard to hear the conversation I had with my friend because of the loud humming of some of their mixers. The coffee was fresh and good. Nice comfortable and accessible location.

Very slow service with mediocre service. Overflowing trash cans at 10:30am. Food was mediocre: iced…read morevanilla oat latte, turkey havarti on a bagel that really wasn't a bagel. Both lacked any real flavor.

The Australian shepherd puppy ahead of me…read morein the stalled drive thru line could not believe what was happening. The collie two cars back had just noticed them and struck up a conversation. "Hey!" The collie yelled. "I'm at McDonald's too!" The shepherd didn't reply, just stared, dumbstruck at their fun new friend. The collie tried again: "Hey! Hey! I'm in a car, too! Does it get any better than this?!" Six cars back, two huskies entered the chat transforming fast food gridlock into utter pandemonium. The huskies raced from one Side of the car to the other, colliding as they jumped from front to back, crushing their owner and howling out the windows as the car rocked violently "Hey! Hey! We're here too! Look! Back here! Look! Look! Can you hear us!? We're here too! Isn't this great‽" And the barking and the howling and the little shepherd still speechless and shook had every human in this breakfast traffic jam smiling, laughing hanging out our windows craning to better see these dogs having the best doggone time. And a dozen people alone in their metal cocoons, joined a jubilant symphony of love and freedom, conducted by four furry joy machines absolutely stoked to be out on a McMuffin run. And for five minutes we paused our poison pen debates, forgot we'd been told to hate the aliens within our gates and we all just smiled and laughed and joined the happy dog party. Five stars.

Staff is super friendly, and food is always hot and correct!! The line also usually moves pretty…read morefast even when they're super busy.

The biggest factor of this review is my mobile order taking 20 minutes, WITH having to say…read moresomething to make it ONLY 20. I understanding having to prioritize some orders as I work in the food service as well, but 20 minutes is insane. If I took 20 minutes for someone's mobile order, I would have done something to try and make their experience slightly better (free food, refund, etc). This was not offered to me. The tip of the iceberg was my fries having no salt whatsoever.

it's a shame, on a slow night that they cannot get a simple…read moreorder rite! it's not rocket science unbelievable!

Great homemade food. The bread and bagels are great. Had a delicious Reuben and tortellini salad…read morewith spinach and tomatoes. My only wish is that they were a little friendlier.

Excellent sandwich's and service. Great coffee and amazing pastries. They made it like a cute…read moreFrench pastry shop.