Stopping at this Culver's was quite the experience. We have been to multiple Culver's locations all over the state of AZ, and this one was definitely memorable. The parking lot was extremely tiny and a bunch of the parking stalls were Tesla charging stations, so regular cars couldn't use them. After driving around in circles, we took one of only a few spots available. Walked into the Culver's. When placing our order, the young girl taking the order was speaking so fast, you couldn't understand half of what she was saying. She then gave us the incorrect amount of change back. Found seats and waited. The restaurant itself was so loud, and it was not from the customers. It was the team of Culver's employees! Talking extremely loud, yelling back and forth, laughing, etc. The volume on the drive thru speaker system was so loud, the entire restaurant could hear every person in the drive thru ordering! I have never experienced that in any fast food restaurant! Additionally, there were so many things beeping in the kitchen area, it sounded like you were in a hospital! Between all the commotion, the yelling, the loud talking, loud drive thru speaker system, and all the beeping, it sounded like you were inside of an emergency department! It was absolutely ridiculous! Received our food and one of the orders was incorrect - missing half the condiments that were ordered. I took the food back up to the counter and asked for it to be corrected. Their solution was to provide us with a side of the correct condiments to place onto the burger. So we then had to reconstruct the burger ourselves. It was around this time that a Culver's employee came around to a nearby trash can and began emptying the trash near customers eating. She then took a big broom and was banging it inside of the trash can making quite the ruckus while we were beginning to eat our meals. It was extremely loud and there was no reason she couldn't have moved the trash can to another location to clean it out. While we were eating inside this chaotic Culver's, we saw a food fight break out by the employees working in the kitchen and behind the counter where you order! Yes, an actual food fight like in a kid's movie! They were throwing what looked to be fries or some sort of side between the kitchen and front counter. It was unbelievable! Again, something I have never witnessed at a fast food place, ever! Safe to say that none of us will ever be returning to this Culver's location! read more

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It's hard not to give this place 5 stars and we haven't even tried the rest of their menu yet. We stopped for a few sandwiches at lunch and were really impressed with the service and cleanliness of this place. Staff was extremely polite and speedy. Plus, food was excellent. We will certainly be back again. read more

We just left, ordering about 45 minutes before closing. Maybe they were just tired but they told me to pull forward and park for our food and closed the door forgetting to give me my credit card. But we still wanted to ask for sauces so okay. We then pulled forward and waited. Got our food went back to the drive thru for sauces. The tenders definitely taste like freezer and the fries are soft. I asked for cheese on the side and this was my cheese I didn't finish eating and neither did my mom. Will never be dining at a Culver's again. At least I turned my car lights on! But I'm still very hungry! read more

Culver's - Cheese sauce on side - Fast Food Near Me - Casa Grande, Arizona

We're regular visitors to Culvers in various locations around the country.. This time, the order taker botched our order completely, after just getting the order wrong for the person ahead of me inline. When she read the order back to me it was correct, but she got it wrong when she input it into her register. (How does THAT happen?). When she told the prep person to fix the order, she got that wrong too, which made it even worse. We decided to just leave with what they gave us instead of trying to get it fixed. read more

The food was good but what really was cool was the manager was very nice. Most will just "do there job" and make sure everyone is good but she took time to ask about my plans. She was very nice and asked for my name and to pray for safe travels for me. Wasn't expecting that at a fast food place but wow! I forgot to get her name but very nice lady and I hope she sees this! Starting my long drive off with just a fast food burger ended up being a lot more than just a fast food burger! Thank you read more

I've been to this location several times, so time to write a review. I've never been disappointed in service or food quality. I love the butter burgers, the Deluxe is my favorite- lettuce tomato onion pickle Mayo. Yum. But the best - those concrete mixers. Anyway you want them! There are lots of items on the menu. Like fried cheese curds! Just overall great food. read more

Never been to a Culver's before it reminded me of Freedy's burger were very good. Fried cooked perfect and the cheese curds were delicious. This location had the Tesla superchargers in parking lot. read more

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This is one of the worst experiences I've had at Culver's. I ordered two bacon double deluxe combos one without bacon and the other was supposed to be onion rings instead of fries. When order came it had fries in which I informed the team member ( Jasmine that it should've been onion rings and gave the receipt . She informed Meghan the supposed manager who behaved rudely by coming to my car asking for the fries, which we never asked for! I gave them to her and she stated it will be 1.30 cents up charge for the difference. The 1.30 is not the issue but the way she went about it was unprofessional, unkind. When you make a mistake you apologize not patronize or be condescending to a customer. I got out of my car to go inside to pay for onion rings and she had nerve to hand me onion rings that had been sitting there 10 min I gave them back and asked for fresh ones. after her stating to me that they were made when I ordered the combo's! I insisted on fresh ones waited again while my daughter ate her whole burger without her side of rings. A real manager would have apologized on behalf of her team and not throw them under the bus . Also a real manager would have brought the onion rings to the car when they heard about the incident, not asked for fries that wasn't ordered! I came through the drive thru not to get out my car. If she was supervising properly the oversight would not have happened in first place! The continuous have a nice day being a ugly person. Not cool at all , she should be embarrassed for her behavior in front of her adolescent employees as an elder. She set a horrible example of a manager/ team member of Culver's and should be retrained or dismissed. read more

Great restaurant ran by a great family! We love eating here! They are friendly and quick!

Definitely a must come to place. Came to Arizona saw commercial had to try it out. I'll definitely be back when I come back to the state read more

Culver's - Double bacon Deluxe - Fast Food Near Me - Casa Grande, Arizona

For the price, the burger should look at least remotely like the picture on the menu. It was smashed almost to oblivion. read more

Culver's - Presentation, presentation, presentation... - Fast Food Near Me - Casa Grande, Arizona

Great burgers. I love their double butter burger, and the fries are banging! This location is really clean, quick and easy to get to. They also have 8 or 10 Tesla charging stations out front. I personally don't drive a Tesla, but if you do than this is a good place to get something to eat while you charge up your ride. read more

Love the fish & chips ! Pretzel bites too. Plus, you can never go wrong with the custard .

My family and I love this place. We come here often. My kids love that their meal always comes with a scoop of frozen custard. Today we went through the drive for a quick pick up. They asked us to pull forward so they could ensure that our food was fresh read more

Delicious custard! The burgers are always good. Services always friendly and fast restaurant has always been clean when I go in.

Love it!! Needed a good place to stop on a drive back from Tucson. Saw this from the freeway and needed to indulge! I tend to always get the Mushroom Swiss burger with the crinkle-cut fries and the cheese fry sauce. I can never go wrong with that combination! Thanks for having a location in the middle of nowhere to satisfy my craving! read more

Culver's - This is how burgers should be! Thank you, Culver's! - Fast Food Near Me - Casa Grande, Arizona

Can't miss with Culver's. Their fish and chips is the best in the Phoenix area, then top it off with a Concrete Mixer.

On March 5th 2023 My son and I decided to go have lunch at Culver's. we ordered two butter burgers and some cheese curds and onion rings. 2 large drinks are receipt #39 we went to are table sat down waited for are order we recieved are order shortly after that .I went to a employee ,and asked if I could have some ranch she gave me a rude look and asked very loud Do you have a receipt to prove you have bought a meal? I said yes mam I just got my meal .she gave me a rude look again and said go get your receipt . now! I just spent over 50.00 on lunch .I have never been so humiliated and ambarresd ever this young lady really needs to learn to be professional and polite the food was good . read more

Why do they always mess up my order :( the food is great but everytime i order something they always forget frys or cheese curds or just something i order, at least they're nice enought to give you what they missed for free, one thing though is if im buying a Family cheese curd box PLEASE give me more than 20 of them, its a Family box for reason ‍i ordered a normal size cheese curd and a family box and got the same amount out of both of them. PLEASE DONT THIS (3/5 stars now, This is an edit because the manager responded and seems chill and understanding) anyways it happend yesterday, I think they were upset with me because i went back twice asking them to fix my order sense they forgot my frys the first time then cheese curds the second and she seemed kind of annoyed so when i got the food i didnt check because i thought they fixed it, I got home and opened it then i saw the amount of curds i got, me and my fam was pretty upset. Now im not not trying to sound like a major dong but 5 curds between 4 hungry bros is not cool (also i didnt care but i know some people do) a girl didnt have a mask and had runny nose and kept rubbing her nose with her arm read more

I always stop by to charge my Tesla after meetings in Tucson. Love their chocolate shakes. Today the manager asked if I was charging my car. She gave me a free soda while I was waiting. Didn't order anything else. Customer Service! read more

I spent almost $46 on this food food only to have it be absolutely horrible literally horrible I called the manager the manager mark said he would replace my money apparently the big boss is only replacing my chicken sandwich because he says there's no allergy to lemon I guess hes a doctor as well. I ordered a fish basket with no lemon and I ordered an 8 piece chicken strip basket they were all burnt Bert I ordered a crispy chicken sandwich with lettuce Mayo and tomato only it had everything on it and now they don't want to give me my money back in my money back this place is absolutely horrible read more

Came in today for my first time. Dee greeted me and my wife immediately with a big welcoming smile. She was beyond helpful and thoroughly guided us through the menu. For being a fast food establishment her customer service was outstanding. Definitely stopping by again for her gracious attitude read more

Four visits in a row our double cheeseburgers were ordered "Well Done", they were very close to burnt on the outside and raw on the inside. Four times in a row we asked that the burgers be redone. Each time the replacements are sort of acceptable. The cook needs to turn the grill down and return to the prior way of cooking burgers, they were juicy inside with a brown caramelized outside. We also had a Concrete mixer as a follow-up, it came very over mixed the red raspberries were gone and the contents of the cup looked grey in color. The taste was unidentifiable. The custard was grainy, it left the spoon greasy. My guess is the mix spilt or the crew was not watching the equipment close enough. The whipped cream on the top was a puddle of white shapeless mess. This Culvers was the best of the best but several years ago it changed hands, and it has gone downhill completely. Sad to see a place go from great to very poor so quickly. read more

Had to wait in a line that was out the door. On March 6, 2022 only 1 person working the front counter. At least 12 people waiting in line to order. Placed our order at 1:32 PM , received our food at 1:53 PM. Food was good but felt the wait was a bit too long of wait to place order. and read more

Only Fast Food I eat at plus it high Quality food they have Amazing Customers service & Delicious Food that plus the concrete mixers are so Good. It Always nice and clean read more

It's really good to have a burger alternative. Actually, to be fully honest, if In-n-Out opened across the street from my burger place I'd close down and cut my losses! This place though was crowded on a Sunday afternoon and everyone looked happy. My experience with their customer service was perfect. Perhaps the assistant manager learned something from the previous Yelper's bad experience When a nearby table's order had some issues, the server practically insisted that he be allowed to make it right. There was no suggestion whatsoever other than the customer was 100% right and that the problem would be fixed. All that said, it'll probably be a double-double, protein-style, with fried onions next time I stop along this stretch of I-10. read more

Culver's - The Deluxe, Single. - Fast Food Near Me - Casa Grande, Arizona

Haven't tried the food, but the frozen custard was awesome. Great topping options. Good price and the service was a 10+.

First time at Culver's and was not disappointed. Great burgers and friendly staff. Definitely have a new customer in me!

Disorganized. A bunch of teenagers with no adult supervision. That is how it was. Floors filthy, girls were scooping ice cream from container and re-scooping with same spoon, busy talking and joking while food was waiting for packaging. Many people inquiring about status of food. Terrible service, atmosphere and to top it off wrong order given to us. read more

Mushroom and Swiss burger was amazing on that buttery bun...yummy Fries were fresh and crisp... Love it, love it read more

Culver's - Fast Food Near Me - Casa Grande, Arizona

So I love Culvers! I haven't been here in awhile but it is somewhere I like to go. This time I didn't order any food. Just dessert. I got a strawberry marshmallow sundae. It would have been amazing if it were not for the ice cream dripping down the sides. This was through the drive thru. When I went to ask for napkins the window was already shut. Not being able to get there attention I ended up having to go in to get them. This bums me out because nobody likes sticky hands.. Make it nice and clean next time please read more

Burgers flat and dry. Very expensive for a family of 4 and quality of food is not on point. When it first opened prices were reasonable and food was better then. Im not sure what changed read more

I stoped by this afternoon to have lunch with my dad and our cashier Lizbeth was very friendly, there was a accidental mistake made when placing our order. Which is not a problem we are human 2 other employees walked over to help her but since they weren't managers they couldn't help, CIERRA the "manager" came over and was very rude from the beginning she was not friendly she kept talking over my dad and had a very rude attitude when attending us even in front of the employees. I find this behavior very offensive and people like CIERRA should not be managers if you can't fit the position. read more

Stopped last evening with friends that had never been to Culvers. It was absolutely the worst we have ever had. The burgers were burt and dried out, fries were cold, however the milkshakes were good. Very overpriced, almost $30 for two terrible burgers, 1 cold fry and two good med shakes. I'll take my business elsewhere from now on! read more

Burger was pretty tasty. Service at drive through was pretty bad. Fries were done in old oil with no salt. No offer for sauce. Chocolate malt was very tasty. read more

Best fast food burgers hands down in Casa Grande. It taste just about right and doesn't cost an arm or leg to buy. I think they make it fresh since they always tell me to pull up and wait. Haha read more

Placed a take out order while inside the restaurant. Ordered two meals - single burger value baskets. When I got my meal home, I noticed that I was charged for and was given double cheese burgers. Normally I wouldn't make a big deal out of this, but it has happened before. I think it is intentional- the store is trying to increase sales numbers. I will try it one more time and if it happens again, I will contact corporate. read more

Wow I wish we had Culver's in Southern California!!! Butter burgers are in a class of its own. Along with the fresh frozen custard you can't go wrong with excellent service and reasonable prices. No nonsense real fresh food rapidly produced!! read more

The last two times I have gone through the drive-thru here, they have messed up my order. This last time, I arrived home to find they did not include cheese curds and I was missing the sauces for the chicken tenders. The person delivering the food to the car seemed grumpy. When I called to complain, the person I spoke to asked me to wait for the manager, and I could hear her in the background saying, "Can *you* talk to her?" The manager (if it was a manager) put me on hold to look up my order and I apparently was not charged for the missing cheese curds, but no word on the missing sauces beyond "we'll try to do better next time." Ummm, okay...that doesn't help me now, but all right. Onion rings were only lukewarm. Frankly, the food here is way too expensive for that kind of quality and service--apparently management doesn't care. We won't be back. P.S.--In-N-Out Burger is right across the street...do yourself a favor and go there instead. Less expensive, better food, and way more service-oriented. UPDATE/EDIT: I am changing my review to three stars because the actual owner immediately responded and tried to rectify the situation. I plan to give them a month or so before trying them again to see if the service improves. I will say that when I first moved to Casa Grande, Culver's was one of the most consistently good fast food experiences, and I was willing to pay a little more for it. In the past year, I've seen it go downhill, so I hope the owner will be able to bring it back to what it used to be. read more

I ate here on Friday going up to Phoenix and then ate on the way back heading back to Green Valley. On the way up the food was good but I've had better at Culver's .Unfortunately they didn't put any napkins in the bag. it makes it a little tough to eat in the truck without any napkins. Ate there on the way back on Saturday. The food was just okay this time a little subpar for Culver's.When the gal brought the food out to the truck I specifically asked her did you put napkins in. She said yes I did.as I unpacked the orders for my girlfriend and I got to the bottom of the bag and guess what no freaking napkins! Went back in to get napkins.The gal that I had asked about the napkins with standing there and immediately turned her back to me the gal at the counter gave me a stack of napkins and said sorry.Not a real big deal but pretty piss poor customer service! read more