Always very helpful. I also receive a quick response when I text with a question. Highly…read morerecommend PoolWorks.

Very knowledgeable about pool care and competitive with pricing on pool chemicals. The ice cream…read morecustomer appreciation freezer is a hit with the kids.....me too lol.

I phoned on 4 seperate occasions to make a large order and no one has answered. I have left 4…read moremessages I have never recieved a call back.

Poor customer support!!!! I own a small Business And like many Sales people I gave Culligan a key…read moreto let himself in to deliver salt and filters, anyways during the winter I had to change the door and lock and thought I gave all my delivery people a new key? Well I forgot to give the Culligan guy a new key as they only come every 6 months, so needless to say he came and didn't have a key so they just decided that my business wasn't important enough to give me a call and re-schedule!! So I am figuring they are taking care of me until I'm out of salt and everything is rusty!! My soda machines my ice machine, toilets look terrible!! customer support is 95% of any business!!!

From the owner: Sterling Culligan of Rothschild is your trusted local expert for water softeners, reverse osmosis…read moresystems, whole home water filtration systems, bottleless or bottled water coolers, bottled water and salt delivery. Family-owned since 1949 and proudly serving Wisconsin and Minnesota for over 75 years, Sterling Culligan Water’s third-generation leadership and team of local water experts provide customized solutions for your hard water or drinking water issues in your home or business. We also offer certified water testing to determine if contaminants are present in your water. Trust Culligan for water you love.

While the water softener equipment works well enough, the rental rates are ridiculously high…read moreespecially when compared with the cost of purchasing similar equipment. The price they ask for delivered salt is such an affront, I buy my own salt from Fleet Farm because it's a fraction of Culligan's price. Atrocious levels of service: When they installed the softener I am now renting, their installation "professional" stole my old water softener. He took it out of my basement and off my property! That's called theft. Metzner's once mailed monthly statements to me, gratis, but now they ask for you to pay for the privilege of receiving a mailed statement!!! I hate Metzner's Culligan of Green Bay. Don't let them rob you, too!

They have serviced my house for over a year now. Always bring salt by when we need it and check the…read morewater quality. Our water smelled like rotten eggs before they installed a new system and it has been ten times better since they upgraded it.

Lazy and incompetent beyond belief. I can pretty much confirm what everyone else is saying. Many…read moremany phone calls, and emails, I got them to answer one time. It was a young gal with the personality of a door knob, knew absolutely nothing, was of no help whatsoever. They don't respond, they don't appear to actually sell anything. Yet some moron at that company is still paying to host their website.

I had a very old jack which had a very unusual problem to troubleshoot. From the very start, I…read morefound the company to be very responsive to my questions. I found Beth Schwarz to be excellent to work with. I found them to be an ethical, reliable company and I would highly recommend using Petersen Hydraulic Jacks for your service needs.

I had such a great experience with Culligan of Rice Lake! I really appreciated the text message…read morewith the technician's arrival time and even a picture so I knew who to expect--such a thoughtful touch. Keith, our technician, was fantastic. He was professional, knowledgeable, and went above and beyond. Not only did he take the time to explain our Culligan water system and the work he completed in clear, easy-to-understand terms, but he also helped me find a reliable local company to address our water heater needs. It's rare to find service this thorough and genuine. Thank you, Culligan of Rice Lake, and especially Keith, for outstanding customer care!

From the owner: Culligan of Rice Lake proudly helps homeowners and commercial businesses solve their water…read morechallenges with dependable, customized water treatment solutions. Our authorized service area includes homes and businesses throughout Polk, Sawyer, Barron, Washburn, Rusk, Chippewa, and Burnett Counties.

Always great service with a smile and they have the best tasting water!! They always try to do what…read morethey can to accommodate you.

From the owner: Culligan of Shawano is your local area water specialist. Water is our business.read more

Horrible company. We have their product good product but the company is horrible to deal with…read more Their billing practices are outdated and get everything wrong. They over charge you. Then don't charge you then add late fees for the bills they didn't send. Then once you buy it they say you rented it and try to get more money. Awful awful awful

Do not use this company for water needs ! If you don't buy one of their expensive systems and rent…read moreit the system instead you will not get good service. I had 2 different employees tell me that because I rent the system that the service is not as good as a person that bought one! I needed to have a filter repacked and the employee told me the boss lady won't let it be repacked as it is costly and I'm just renting so boss lady won't want to spend the money ! If you call for service you have to wait until the repair man is in your area so could be 2 weeks sometimes . There system broke down leaving a horrific smell in my basement and through the house and when I called for service was told it may be over a week before they could get a repair man out . I wish I could fill boss lady home with that horrible smell and see if she would put up with it! I was tired shoddy system and it's problems and the service company so I had the system removed and company left a leaking pipe but when I called and complained they couldn't come out until the next day and then would charge me parts and labor to fix as repair man said it wasn't leaking when he left so the leak was my fault! No professional service from this two rivers company. Be aware-stay away