My shower head was leaking. Cuthbert Plumbing had it fixed within an hour. I was given a 30 minute…read morewindow for the appointment and he arrived on time. He returned my initial text message within a few minutes.

After spending $300 on a plumber who could not figure out what my toilet issue was, I called Scott…read moreafter reading reviews that his business was excellent! He went through all the logistics of what it could be and finally concluded it was the back flow valve flapper. Opened up the clean out which I never even knew existed and sure enough the flapper was jammed causing toilet not to flow at all! He will be the only one I call from now on. Thanks Scott!

My Garbage disposal stopped working, respond time was quick, setting appointment by the next…read moreday,Anthony was the Technician who fixed the kitchen sink garburator in no time, professional, efficient, fast, knowledgeable, He also gave me options on RO systems, Very happy with Instant Plumbing & Heating service,

Outstanding 5 star service for multiple problems at my 114 year old home!…read moreFrom fixing the tub faucets to augering my drain to the street and advising on outside tap backflow issues, their staff were prompt, friendly and very competent. Whew, so glad I called them. Don Sharpe - Calgary

Myself and my fiance recently purchased a home that did not have filtered water system. My fiance…read moreis very particular about the water she uses for drinking, watering, cooking with etc. and so we bought a very large Brita container which we keep in the fridge. It takes up lots of room and is a nuisance to fill up every 3 or 4 days. I was first introduced to Mountain Fresh Canada where I work where each floor had a mountain fresh system connected to the kitchen faucet system. Not that I drink a lot of water but I never heard of any complaints about the system. I figured I would give them a quick call for pricing and info. They were very informative and answered most of my questions. They mentioned that there is a carbon filter including a .4 micron filter and .2 micron filter. I have a Water Engineer buddy that provided me some background on the water systems in general and said the only difference these systems will make will be in regards to the carbon filtration systems. He said if they try to sell you on anything else (additional filters) you are being fooled. I asked about the micron filters and they did validate some of my comments but explained that these filters would make the water safe in case of a water boil advisory. Chances of that are slim any time soon (I get there was one during the flood) but still a bit of a bonus. All that being said, I was looking for a system where the filters would last relatively long, not a pain to change, do not take up much room and a reasonable price. Of the first filter to be changed would be after 5 years and I can't remember the price but I know it was very reasonable. I couldn't really find another filter system with these factors, either from another installer or off the shelve. I decided to go with their system I set up a time for installer to come by which he was not only on time but 1/2 hr early :). It took him less than an 1hr to set it up, including drilling the hole in the quartz and installing it. No issues with set up. It took up very little room under the sink and I was able to put back everything we had. System works and the water tastes great.

This review was posted yesterday and taken down after a request from the business owner who offered…read moreme a $250 discount to do so. I have decided to skip the discount and post my review as I feel taking the discount is being paid to keep quiet and not complain. I would rather keep my integrity intact by being honest about my experience so others don't make my mistake. I hesitated to write this review as the person who did our repairs is a friend of the family (was). However, the prices quoted were exorbitant for what was done. All we requested was flappers to be replaced in two older toilets that were taking longer to fill when flushed. We also had a kitchen spray faucet that when shut off wouldn't stop spraying. Because it was under warranty, Moen had sent us a new one, but we needed it installed. Because my husband had recent surgery he couldn't get under the sink to attach and wasn't able to do the toilet repairs. As mentioned, we used a plumber we had used for years, however with a different company, and had no previous issues with service or prices. We were given three options. The first was to replace all three toilets in the home (even though we only needed two fixed). The quote for three installed toilets was over $4,000. To replace the spray faucet we were quoted over $600.00.....we already had the replacement spray attachment so we didn't need a new faucet, just the spray attachment connected. When I questioned it, we were told to soak the old one in vinegar and see if that helped stop the spraying.The other option for the toilets was to repair them and that was to put in a new valve, flapper and supply hose. To do the first one was $477, to do the second, even though identical, was $385.00. The last option was to pay the service fee and do nothing. I should have taken that option but it's hard to say no to a family friend. In retrospect this family friend had no problem in overcharging.....it's a business. The repairs took a half hour....45 minutes tops and our bill was $959.00 for the two toilets including tax and service dispatch. I don't understand why two identical repairs (supply and install fill valve, flapper and supply hose) are charged $477 for one and $385 for the other. This company was on our agenda to contact for a new furnace and water heater this summer but no longer. I also no longer feel comfortable dealing with this company after today's exchange with the owner. He continued to repeat was that we are paying for trained and qualified staff. When I asked him to give a breakdown on the hourly rate and cost of supplies, he told me that they don't do that. That means there is no transparency. As the conversation continued, he became fairly nasty and belligerent and questioned MY integrity in posting the review. I have done many reviews on companies before and this is the first one star and bad review I have ever given.They say "buyer beware" for a reason. In the meantime, we still have a faucet where we can't use the spray part, but that's better than spending $600 to attach it. I've learned my lesson the hard way and had a sleepless night trying to decide whether to accept any kind of discount and keep quiet or tell it like it is. Even with a $250 discount a $700 bill for parts and labour is over the top for supplying and replacing a valve line, flapper and supply hose for two toilets. While I thought about whether or not to accept the discount, I contacted three other 5 star plumbing companies and asked if they could give me a ballpark quote for the exact same service we had received and copied what had been done from our invoice. I heard back from two of them quite quickly. One gave me a ballpark of $400-450 including a service fee for coming out. The other quoted me $562.50 (breaking down parts and labour), including the service fee. These were more in line with what I had expected yesterday and I wish I had contacted them first. I cannot in good conscience recommend this company. There were a few other issues that happened that I have not mentioned at this point, but have run out of room :-(

My family and I were experiencing a clogged kitchen sink and needed some help with the problem…read more I call last night and was able to schedule an appointment for the next day. Josh showed up on time and took a look at the problem. After a short chat and diagnose, Josh gave me two prices and I told him to start working. He was quick to finish the job and described what he did. I was very happy with the work and professionalism that was shown. If I have any more plumbing problem, I will be sure to call them.

Exceptional Emergency Hot Water Tank Replacement Service - Pete the Plumber…read moreDudes - Jim and Sam F I wanted to take a moment to recognize the outstanding service I received during my hot water tank replacement Aug 5. I came home to find a tank that was not happy, this was clear as the water was running from my trusted tank. This was a 1st for me as a homeowner. I called Pete the Plumber! First, my warranty was honored exactly as promised. I had purchased the 10-year protection plan, and there were no issues whatsoever. The technician confirmed the warranty coverage, and there were no unexpected costs for the replacement tank itself. Given that the failure occurred outside of normal business hours, I was especially grateful that emergency service was available. The experience started with a call to the 24-hour support line, where I spoke with Jim. He was professional, efficient, and took all the necessary details of the situation. After sending the requested information, I was contacted within approximately 15 minutes by Sam F., the technician assigned to the call. Sam provided exceptional service from start to finish: Called promptly and provided an estimated arrival time. Confirmed warranty coverage and any applicable fees upfront. Reviewed the photos I had shared and, through his experience, immediately understood what was required. Called again when he was approximately 20 minutes away with the replacement tank. Arrived prepared and ready to get the job done. Sam executed his work and shared all the details with me as he worked. Sam provided some valuable advice and was able to talk basic language to help me understand the processes and how the system works. He shared insight and valued experience to help me make the choices best for my home. What impressed me most was Sam's knowledge, communication, and professionalism. He clearly knew exactly what was needed before arriving, which made the entire process smooth and stress-free. When you're dealing with a hot water tank failure after hours, that level of confidence and responsiveness makes a huge difference. Thank you to Jim, Sam F., and the entire team for providing fast, professional, and customer-focused service. It's refreshing to see a company stand behind its warranty and deliver such exceptional emergency support when it matters most.​‌ Client and Strong Supporter​‌ Rob

I was looking for a new toilet and had the pleasure of conferring with Cassie Leslie in your…read moreshowroom. Via email and phone conversation she went above and beyond to help me in my choice. *****

Dave is wonderful. Our furnace stopped working late one night, and Dave was available to…read moretroubleshoot with us right away. He had the issue sorted out very quickly, and our house began to warm up. He was professional, kind, and very prompt. Could not recommend anyone above him!

Dave and his crew were our saviors over the holiday break. We had our hot water tank go and it was…read moreclear that Accell Plumbing made it a priority to ensure that my family and I had hot water as soon as possible. Dave took the time to explain everything to us and made sure we understood how our new tank works. The experience we had with Accell was very professional and as a bonus it all came at a great price!