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    Culligan Drinking Water

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Culligan Drinking Water

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    12 years ago

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    Aquasani

    Aquasani

    (2 reviews)

    They have serviced our system performing annual maintenance for the last 4 years. This year the…read moretechnician did not show up during the window of time. An hour and 45 minutes after the end of the scheduled window, the owner called to say the tech was running late. He was still over an hour an a half away but he would be there. This would have put them at my home after 7:15pm (3.5 hours late). I asked them to reschedule. A few days later they called & rescheduled. Then they called to reschedule again. That time after rescheduling they did not show up during the window. I began looking for another company to work with when they called & wanted to "confirm" our appointment. I gave them another chance. I was assured I would be their first stop of the day & given a window of 9a -12p. The day the tech. finally showed up at 11am. He was unfriendly & did not communicate. Around 12:45pm he tells me that he found multiple leaks and that he didn't have parts to fix it so he left our water softener & reverse osmosis systems dissasembled & not working.I was told I would get a call later that day with a price for parts and a date when he could return to fix it but it would probably be a couple weeks before he could come back. That was the most he communicated with me in the entire nearly two hours he was in my home. He didn't explain to me what was broken/not working or why. Just that there was a leak. Two days later, after no contact from Aquasani/Rainsoft I called to inquire. The owner tells me the system is twice as old as they previously told us & he couldn't fix it BUT he could sell me a new system. Prior to their visit, I had zero issues with our systems they worked just fine. After what should have been routine maintenance by his tech, the system is not only not working but also disassembled & leaking. The owner refuses to admit they messed up our system or make it right. He only wants to sell us a new system.

    After considering our water softener options we chose Aquasani because they offered a high quality…read moreproduct (softener with carbon filter) at half the cost of Culligan. A month after the installation, we are completely satisfied with the results. No more hard water deposits in the shower, sinks and tubs! It's like having a little maid in the basement who keeps our plumbing clean. The owners of the company answered our calls promptly, came when expected, installed our softener quickly and did a little extra work we needed for no extra charge. We highly recommend this company!

    Roto-Rooter

    Roto-Rooter

    (13 reviews)

    My hat's off to Roto Rooter Plumbing Springfield and their associates for exceptionally good and…read moreprompt service provided in repairing our water heater in response to our distress call for help. Not only are their plumbers skilled at their job, they are warm, neatly dressed and personable technicians that represent their company exceptionally well. Would I recommend Roto Rooter: YES....without question. Bill Link

    I was told that I had a pipe burst under my house. We called roto rooter they came out and dug to…read morebottom of basement cut a hole in the floor and put a new pipe in out to the septic tank In the process they were digging under the concrete slab that my poop filters at on I have wrot iron fencing around my pool with brick columns so they say that they are done I go outside to look when I get home and they had taken one brick column and an 8 foot section of the concrete slab the bricks and all. Concrete were gone the fence was down all the while them not saying anything but that they had to cut some of the pipe for the pool. So after all of this after about a week the water backs up in the house again. ( first time before they " fixed it" the septic tank was full and needed pumped out. Now the thing backs up about once a week the pipe they put under the house they got too deep and it runs up hill to the tank I had them come out and they said it was my lateral lines. That I didn't have any. So I dug in some new ones hitting all the old ones that weren't there I told them that the tank would over fill if it were on the lateral lines As of now I have to go out every day or two and run a pipe down the clean out or the pipe ( they put in ) had a plug that I nock into the septic tank. They in short made a full tank that only needed pumped cost me $27,xxx.ccx. I had them out several time there answer to me was i needed to put in a new system but the system was working for 20 plus years just had a full tank and after they worked on it and took my money. It doesn't work

    Culligan Drinking Water - waterpurification - Updated May 2026

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