Photon Bros. installed my solar system several years ago and I never had any problems/issues during…read moreor after the completion of the project. Then, Tesla recalled the Powerwall-2 batteries because of a fire risk. While it took a while to get going, Photon came yesterday and completed the battery replacement, just as thorough and professional as with the initial project. I want to especially thank service coordinator Jake and technician's Lucas, Josh and Charlie for their diligence.

We purchased two Tessla batteries from the Photon Brothers San Luis Obispo office around December…read more2024. One of the selling points was that we would be able to receive a rebate from Central Coast Community Energy (3CE) upon completion of the project. Photon Brothers told us that they would help us with the rebate and application process. Although they did help with the application process, they failed to explain many of the requirements needed to obtain the rebate. For instance, we were never told that we had to program our battery to discharge at least 50% of its capacity daily during peak hours for a two-week period while 3CE would monitor the battery system. Upon completion of the application it stalled, because we did not know about this requirement. At least half a dozen phone calls were made to 3CE to try and figure why we were not getting our rebate. It took us over a year to figure this out, with NO HELP from Photon Brothers. Their response was something akin to, "This is between you and 3CE." A simple explanation would have relieved us of much aggravation. We finally received our rebate in March of 2026, well over a year from when we first applied. In addition, we never received instructions from Photon Brothers on how to use the Tessla App to maximum the benefits of the battery system. When we would call Photon Brothers for help with the App, sometimes we received assistance, while other times, no one called us back. We watched the Tessla Battery videos and did not find them helpful. In conclusion, we are disappointed with the lack of support received from Photon Brothers.

We could not be more pleased with Axiom. We contacted them and they were able to schedule a time…read morevery soon thereafter to inspect our roof. Josue called ahead of time to, in fact, be early. There were minor repairs that Josue was able to address on the spot. We will absolutely use Axiom in the future.

We had 28 solar panels put on our brand new home five years ago by a well known solar company…read more They did a terrible job of installing them, leaving a lot of broken tiles which compromised the integrity of the roof. They refused to back their workmanship and ghosted us. We didn't want to enter into a legal battle, so we elected to pay to have the damage fixed ourselves. Needless to say, our faith in contractors was a little shaken, so we were very careful about choosing a roofing company to do the repairs. Since the solar panels had to be removed and reinstalled to make the repairs, we wanted to hire one company that could do both. Axiom 360 is a roofing company and a solar installer, and they have exceptional Yelp reviews. Eric came out to look at our house and our solar setup to give us an estimate, and we were astonished when he saw that several of our panels were offline and fixed them for us on the spot. We hadn't even hired them yet! That sold us on the integrity and professionalism of the company, and we were very pleased at their competitive estimate. A team arrived only a week later, which is especially amazing since we are located in Heritage Ranch, about as far north in their service area as you can get. Eric kept in constant communication on every aspect of the process. He also checked our equipment settings to make sure we were getting the most out of our panels and batteries. The roofing crew worked efficiently and were respectful of our property, cleaning up at the end of each day. When the project was finished, all the construction materials were hauled away and it was as if they had never been here. The job was completely finished within two weeks of our first phone call. Justin has been great to work with throughout the project and to follow up to make sure we are happy with the work. We highly recommend Axiom 360 for their roofing and solar expertise, as well as their honesty and exceptional customer service.

SunWork installed a heat pump water heater for us a year ago. The entire process went seamlessly -…read morefrom obtaining the bid, to the installation and the customer service during the entire time, including followup. We are so happy we chose SunWork.

I have completed two projects with Sunwork. First was a complete roof top solar install. The…read moresecond was a heat pump water heater exchange for a gas fired water heater. Both projects went seemlessly on all counts. They were completed on time and in a very professional manner. Next time I have the oppourtunity to use Sunwork they will be first on my call list.

They never showed up for an appointment I had scheduled with them more than a week in advance…read more When their electrician failed to arrive during the scheduled window (12-2 pm), I called them and was told that their employee was delayed at another job, but still intended to make the appointment. When I called a second time, they told me that the employee could not come at all because his truck was involved in an accident. Highly improbable. Very disappointed in this poor customer service.

We've had several jobs done by Electricraft ranging from installation of a EV charging setup to…read morefinding a very weird electrical problem with a circuit in the bathroom. In every case our needs were met with a very prompt response from the office (Thanks Bev!) followed by courteous, professional field staff. Our latest issue was a total mystery to me after a couple of days working to find out why a single receptacle in our recently remodeled master bath showed dead while all the others worked fine. Brandon doorbell at 8:02 for an 8:00 appointment. OK, one of my biggest peeves was knocked flat. He listened to the issue as I explained the symptoms and what I had done for troubleshooting and then started doing his own investigation. He had the problem found and resolved in about an hour. Seems the electrician (NOT Electricraft) that did our remodel work made a couple of simple errors that led to our issue. In retrospect we seemed to have dodged a bullet with the previous work so cudos to Brandon for finding and resolving the issue. After finishing the bathroom, Brandon extended a circuit in the garage to allow for an outside receptacle (Christmas lights for Momma) and a new outlet for a replacement of our aging garage door opener. Another success in short order. When it comes to critical work in our home where poor workmanship could lead to a disaster like an electrical fire I always try to uses the best, not cheapest service. All of our electrical work goes to Electricraft and Brandon.

Solarponics prepared the contract to install a 50 amp outlet, including a level 2 EV charger. They…read moreprovided a Wallbox charger that's programmable to limit car charging to only the off-peak hours automatically. The contract price included everything needed, including the county building permit. Although they installed my 240 volt outlet adjacent to my electrical panel as I preferred, I learned that it would have been the same price for a very long wiring run which would make it an even better value because it affords the flexibility of locating the outlet at the most convenient location for anyone. Their installation team was very friendly and did the job professionally. My project manager also applied for the 3CE rebates on my behalf, and that brought the total cost down to $250. In checking up on the status of my rebate applications, the 3CE agent confirmed that their funding for rebates is unaffected by the current federal government's pulling back of existing approved and funded programs, as well as closure of offices and various government services that provide support. All's good!

I hired Solarponics to install a Span smart electric panel. They were quick to respond with good…read morecommunication and the service was excellent. Moving my panel involved a lot of work, and they left with a very clean installation and excellent work. They were also quick to respond to and help with a few follow up calls to get updates to the panel. I have already recommended them to my neighbor and will continue to recommend Solarponics services.

Today has been my third phone call to Sunrun to address the same billing issue and each call was…read moreover an hour. I had Sunrun for close to 10 years through a lease. I sold my house in August and transferred the Sunrun solar system to the new owner at that time. I received a confirmation email from Sunrun stating the transfer to the new owner was complete. I received a final bill and paid it immediately. In September Sunrun drafted a payment from my bank account. I called and after over an hour I was supposed to get a refund to my bank account in 2-4 days (Sunrun sent an email stating I would be refunded in 2-4 days). The refund never occurred. I called my bank and disputed the charge. The bank refunded my money after 10 days. I also stopped all ACH payments from Sunrun at that time also. October 2025 Sunrun attempted to draft a monthly charge from my bank account again this month . This time it was declined by my bank. Sunrun sent me an email stating I owed them money and if I did not pay I would be sent to collections. Since August I no longer have a Sunrun system or account that has been confirmed more than once via email from Sunrun. I called the number on the email and even though the Sunrun employee acknowledged I should not have been charged as my account is closed and they owe me less than $3 back he could not help me. I asked for a supervisor and was told I could not speak to a supervisor as I was no longer a customer. I asked for clarification and confirmed with the employee I would not be able to speak with a supervisor since I was no longer a customer. After letting him know of my displeasure with the service I was receiving and the unwillingness of Sunrun to help I was able to finally get to a supervisor. We will see if the supervisor will follow through to fix the issue. The supervisor also confirmed this is a billing error and I do not owe any money. I do not recommend Sunrun to anyone which is unfortunate as the customer service was top notch for several years. I am not sure why the service is so poor now.

BEWARE WOMEN. I had a very traumatic experience as a women who was hired by this company. I worked…read morefor the San luis obispo office for a matter of weeks and was discriminated against based on my race and subjected to isolation and harassment with my manager at the time requiring me to spend hours with him alone in his home. What you're signing when you join keeps you from being able to ever fully speak up about abuse within the company. UPDATE: Over one year later and still have not lawfully given me my employee file upon several requests or responded to me.

Tesla stole money directly out of my bank account. They refused to respond or return the money.read more

Tesla Energy's extremely poor service makes them a horrible choice even if they offer lower prices…read morethan other provides. My powerwall and solar system failed less than one year after installation. I had to wait 7 weeks to get service. My system failed again a few days after they serviced it and I'm now told they do not have any open appointments to repair my system. I've paid $23K cash for this system and they are essentially ghosting me. My emails and phone calls are ignored and I'm now entering my 3rd month of not having a working system and have not been offered any resolution to this. You will find many, many similar stories if you search Facebook, Reddit, Twitter and even on the Tesla Motor Club forum. It's really astounding how little regard this company has for their customers. They have plenty of crews to install new systems, but claim they are "under staffed" to support customers who have paid in full for their solar system. I advise all to carefully consider your options when selecting a solar energy provider. Don't be lured by Tesla's lowball offers. They don't stand by their warranties and you will be out of luck if you ever need help.

Paul installed new pool solar panels at our Scripps Ranch (SAN Diego) home in 1988. He recycled…read morethe old metal panels which unknown to me were copper. When it came time to settle up at the completion of the job, I noticed a $200 credit for the copper! He could have easily pocketed the proceeds from the recycling! When we moved to Alpine, CA in 1995, Paul installed pool and house solar water heaters! He was the most popular contractor in our neighborhood for at least a year! Superior workmanship! Always did it right the first time. We were sad to see Sofranko Solar leave San Diego county! Our loss is San Luis Obispo's huge gain! Mike and Wendy Campbell

Paul recently installed my solar system after hit-and-miss scheduling for over a year with another…read morelocal company. Paul was 100% responsive, showed up as scheduled and finished on time, and the installation is very neatly done. He was very knowledgeable about the various types of installations and especially my below pool-grade which I didn't hear from anyone else I spoke to! These other reviews are spot on. Wonderful job and fairly priced. Can't recommend him enough. Thanks for moving up to the Central Coast!

My husband and I cannot recommend this company enough for solar installations. Greg and his crew…read moreare top-notch solar professionals, and we absolutely love our new system! We chose this smaller company because we wanted fairer pricing and more personalized communication than we could get from the larger companies - and that's exactly what we got!

Responsive , quick and efficient. Changed a breaker in my electric panel. Also found why an…read moreoutside electric plug hadent worked for 20 years. All in half an hour. Highly recommended