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    Cuddle Bugs Pet Resort

    3.6 (20 reviews)

    Services - Cuddle Bugs Pet Resort

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    Cuddle Bugs Pet Resort Photos

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    Recommended Reviews - Cuddle Bugs Pet Resort

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    Horrible experience, terrible owner and management. Made a reservation two weeks ago for the week of New Year's. We sent in all of the pets' information that was requested in their confirmation email. We never heard anything back so assumed everything was all set. Arrived with my two dogs this afternoon and they told me that they were missing some records and therefore had given our spots away. Do you think they could have called us and said "Hey, we're missing something from your file"? Nope. I'm sure their employees take great care of your pet, but what a terrible way to run a business.

    Verlinda H.

    I am very particular and worry about anyone caring for my dogs. I have known Jaime well over 15 years. I know how trustworthy, dependable, loving and caring Jaime is. She went out of her way for us to accomodate our concerns. Jaime took such excellent care of my girls during our visit in Florida. I never worried and was able to relax and enjoy myself. What an awesome loving girl Jaime is. She truly does this business because of her love for animals. Cuddle Bugs will be my primary care for my girls every time I come to Florida. I wish nothing but complete success for this business. We cannot thank Jaime/Cuddle Bugs Resort enough.

    Ed Y.

    We have two rescue pets. I always thought they were high stress, and high anxiety... So I was really concerned when we would have to board them for an extended period of time while we relocated to our new home in Marion County. Upon a recommendation from our home seller, we booked their extended stay at cuddle bugs pet resort, and I was immediately impressed by the love and attention the girls were already giving to the pets in the office. To begin to explain the love and attention they have given our dogs... is just something that you can't put a price on. Every night they post pictures on their social media of all the pets activities for that day. Our boys were interacting, playfully and showing signs of being highly engaged and extremely happy. The times I go there to visit our boys, the staff brings them right out and although they're happy to see me they are just as eager to go back and play with their friends. Their grooming prices are extremely reasonable, and they really give each pet the type of attention and you would give them yourself. If you've ever been guilt ridden about having to leave your pets in a boarding facility, trust me when I tell you that we could not be happier, and will continue to trust these fine people with our precious paths in the future.

    My babies sleeping together even @ stop lights - NEVER happens.  They're always up, not today.  Love this place - you will too!

    My babies are resistant to being away from me, but once they are there they have fun. Usually Stu is crazy wild in the car while I drive, today after having a full half day at the daycare, he was relaxed and laying down resting during the ride home. He was worn out from all the fun. He needed the fun and exercise. The staff is friendly and sweet as well as always welcoming.

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    3 years ago

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    Ask the Community - Cuddle Bugs Pet Resort

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    Pet Paradise

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    Dogs are healthy and happy. That's all that matters. They seem to enjoy themselves. We also use…read morethe grooming service and are happy with service.

    The only good thing I can say, is at least my babies didn't contract kennel cough like the other…read morereviews had said. Aside from that, BELIEVE ALL THE BAD REVIEWS! While they have webcams, they're only in a select handful of "convenient" places. If your fur baby is not outdoors or in the ONE indoor area, you're not going to see them the entire visit which was unbeknownst to me. There was no view into their kennel to see how often they had been out (my one male required being out individually or with his brother due to still being intact), they say they were but was never in a place where the cameras could see and the one time my fixed male was out, he was pacing and visibly stressed looking for his brother. This was at the point I called and clarified where my other dog was, and *magically* my fixed male was not seen on video again. In this day and age, there is ZERO reason they can not be at least scanning the pups/animals every time they take them somewhere. Especially since they make them wear those hazards of plastic wristband 'collars'. Out of a 4 day stay I received ONE update that occurred only hours after they were dropped off and not once notified again. Upon pick up, I paid for ultimate baths for both dogs. Confirmed the day before what time we would be there for pick up. Day of we come in and only one of my two had even started being washed. At this point I just wanted my babies and to go home and unless I waited another hour (which wasn't even an option given) I went home with a very VERY wet shepherd and another that was filthy from just being inside the facility. To rectify this situation the manager replied "yeah, we're having communication issues. We're having a meeting about it" and I still ended up having to pay the full price for a bath that had absolutely not been worth $45. Even leaving both my dogs who are genuinely well behaved, were jumping on doors and pulling to leave. Will absolutely not be going back! BELIEVE THE REVIEWS AND GUT FEELINGS!

    Cuddle Bugs Pet Resort - petboarding - Updated May 2026

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