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    Pet Palace

    3.0 (1 review)
    Closed 9:30 am - 6:30 pm

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    8 years ago

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    yuly's pet shop

    yuly's pet shop

    (4 reviews)

    What an Animal-Azing little pet shop. The prices were extremely reasonable, the animals looked well…read morecared for, and the selection was good for being such a small shop. They even had a few rarer species. This shop is especially good for bird lovers. They had many birds, some fish and reptiles, amphibians, and small animals. The only one I didn't see was the rabbit, but I wouldn't put it past them that they could have one too. Also, the owner and his wife were very kind. They answered all my questions and made me jealous that they didn't have their shop closer to home. I will come back here for sure.

    HEARTBREAKING EXPERIENCE: Sold a sick bird and dodged for months./EXPERIENCIA DESGARRADORA:…read moreVendíeron un pájaro enfermo y me evitaron por meses. I am writing this to warn other families before they invest their money and hearts into a pet from this shop. While the owners appear "nice" during the sale, my experience reveals a devastating lack of ethics and accountability. The Timeline of Events: The Purchase: I spent over $550 on a Quaker Parrot and cage. Within 6 days, the bird passed away. The Reaction: Instead of offering support, the owner immediately tried to deflect liability by questioning my care. I had actually gone above and beyond, researching and providing high-quality nutrients/pellets superior to the seeds sold in-shop. The "Runaround": Since November, I have been subjected to a "game of cat and mouse." I was first promised a replacement in two weeks. When I followed up, the story changed to "it's not the season," a detail never mentioned previously. The Deception: It is now March. When I asked for a timeline, I was told they are "closed until summer." However, they remain active on Facebook and their listed business hours show they are open. The Pattern: After my bird died, I noticed other reviews (like the one regarding a deceased Cockatiel) describing the exact same tragedy. This suggests a systemic issue with the health of their animals. Final Verdict: Do not be fooled by the friendly demeanor during the transaction. They sold a sick animal to a family with a 2-year-old child, took $550, and have spent months dodging responsibility with inconsistent lies. Save your money and your family the heartbreak--go to a reputable breeder instead. Escribo esto para advertir a otras familias antes de invertir su dinero y su corazón en una mascota de esta tienda. Aunque los dueños parecen "amables" durante la venta, mi experiencia revela una devastadora falta de ética y responsabilidad. Cronología de los eventos: La compra: Gasté más de $550 en un loro Quaker y su jaula. En 6 días, el ave falleció. La reacción: En lugar de ofrecer apoyo, el dueño inmediatamente intentó desviar la responsabilidad cuestionando mi cuidado. De hecho, me había esforzado al máximo, investigando y proporcionando nutrientes/gránulos de alta calidad, superiores a las semillas que se venden en la tienda y que me recomendaron. La evasiva: Desde noviembre, he estado jugando al gato y al ratón. Primero me prometieron un reemplazo en dos semanas. Cuando hice seguimiento, la historia cambió a "no es temporada", un detalle nunca antes mencionado. El engaño: Ya estamos en marzo. Cuando pregunté por un plazo, me dijeron que estaban "cerrados hasta el verano". Sin embargo, siguen activos en Facebook y su horario comercial indicado indica que están abiertos. El Patrón: Después de la muerte de mi ave, vi otras reseñas (como la de una cacatúa ninfa fallecida) que describían exactamente la misma tragedia. Esto sugiere un problema sistémico con la salud de sus animales. Veredicto Final: No se dejen engañar por el trato amable durante la transacción. Vendieron un animal enfermo a una familia con un niño de 2 años, se llevaron $550 y han pasado meses eludiendo responsabilidades con mentiras incoherentes. Ahórrense el sufrimiento a su familia y a su dinero: acudan a un criador de confianza. Google & Yelp review.

    Petsense - MUST WATCH THIS VIDEO, WHAT PETSMART  DID TO MY DOG! *WARNING*  DO NOT USE PETSMART,  IN OCALA FLORIDA

    Petsense

    (2 reviews)

    On July 3rd, 2023 My grandmother took her Chihuahua to get groomed, she dropped her off and went…read morewalking around the store. While she walked down one of the isles she could hear the dog yelping and crying. She looked over to the window and they had double wrapped the dogs head in a towel. One girl was squeezing the head and mouth while another cut her nails. My grandmother ran over and started knocking on the window telling her to give her the dog back! My grandmother was so nervous and upset she grabbed the dog and left. That night the dog needed to be rushed urgently to a vet. They had broken her jaw and required emergency surgery and had all her teeth pulled. The manager had the nerve to tell my grandmother that the incident occurred at home and not at his store. He asked my grandmother where the dog uses the bathroom, maybe an animal did it to her outside or maybe someone at home abuses her. Chichi (the dog) lives a better life then most humans. She is an inside dog and no one abuses her. We have sent multiple letters to the company and they have been unresponsive. We weren't asking for anything more then they take care of the VET bill since their staff had broken our dogs jaw. The company has been unresponsive. They did however put up a sign stating they no longer take small pets. I am almost sure it is because their staff is poorly trained and abused our dog.

    Do NOT take your pet here if you care. Worst management worst groomers. They cut my sister's dog no…read morenicked but cut and then lied about it and was very nasty and rude. Stay Away from this place. They wanted to fight me rather than apologize. I was actually assaulted and insulted. DO NOT TAKE YOUR PET TO THIS PLACE!!!!@

    Pet Palace - petstore - Updated May 2026

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