Nichole prioritized her own interests over ours from the outset. As out-of-town buyers unfamiliar with the Hawaii real estate process, we relied heavily on her guidance. Instead, she minimized known issues with the property and, at times, appeared to side with the opposing agent rather than advocate for us. During critical final negotiations, she was unavailable, citing delays caused by goats and chickens on the road. As a result, I negotiated the final deal myself with no guidance form her other than encouraging us to take the first reduction in price. Afterward, she attempted to take credit for the outcome.
The listing agent refused to provide complete disclosures until after our inspection. Rather than protecting our interests as her clients, Nichole instructed us to sign an addendum introduced only days before closing. This addendum contained information that should have been disclosed well before the end of our contingency period. She presented it as a routine formality rather than a substantive disclosure issue. Only after signing did I realize the addendum was essentially a replication of our own inspection report, used to retroactively satisfy disclosure requirements.
Finally, she told us the house had been cleaned as promised and it was anything but clean. read more
