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    Susan Webster

    5.0 (1 review)
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    Buyer's agent

    Listing agent

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    11 years ago

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    Brandy Laiblin - RE/MAX Revolution - Updated headshots :)

    Brandy Laiblin - RE/MAX Revolution

    (2 reviews)

    Brandi is an incredible realtor. If you want a caring and…read morecompassionate realtor who is 100% dedicated to you and your needs she is the one! She wasn't even my realtor but she was selling a townhome that came up last minute on my emails. I was desperate, My realtor wasn't available and I had less than ONE day to either buy a home or renew the lease on my small little apartment that I hated ( but was grateful to have) I had just been through a divorce and I really needed a home for my little girl and me! I called her from the driveway of the townhome and she said she'd put on a hat and be right over! She showed me that unit and about 5 other ones. The one I wanted had an offer but I had first dibs if it fell through! It ended up falling through and I got it. She has helped me with so much. Her decorating skills are remarkable so I bought some curtains from her, and she also had a dimmer light installed for me! Once I moved in I got the wrong set of blinds for the laundry room so she introduced me to her connection for blinds Clint. Who is nice enough to get me the right one and install it! Brandi was very thorough on the walk through. She pointed out things that needed fixed that I didn't even notice and had them fixed. She also helped me with my window that I couldn't get locked after I moved in. I was in a pretty bad place mentally at the time and if she didn't take my call that day. I would have been stuck with an expensive lease renewal. She is my angel!!!!! My all my needs rescuer! She said if I needed anything at all she would help me or find someone to help me. I will always recommend her to everyone I know who needs a realtor. She works hard at what she does and she's not just your realtor she has become a friend! Thanks Brandi

    She is knowledgeable, professional, and incredibly dedicated to her clients. What stood out most…read morewas how attentive and responsive she was no question ever went unanswered, and she always took the time to explain things clearly. She truly goes above and beyond to make the process smooth and stress-free. You will feel supported every step of the way and confident that you're in the best hands. If you're looking for a Realtor who genuinely cares and delivers results, I couldn't recommend Brandy more highly!

    Sarah Ingles - Smart Move Des Moines

    Sarah Ingles - Smart Move Des Moines

    (2 reviews)

    Sarah turned a stressful real estate situation into an awesome outcome by staying calm,…read morecommunicative, and relentlessly focused on getting the best result. Overall Experience: What began as an overwhelming and anxious process quickly shifted once Sarah stepped in and took control of the details. Her combination of clear guidance, market insight, and steady communication made each step feel manageable instead of stressful. Communication and Support: Sarah was easy to reach, quick to respond, and always took the time to explain what was happening and why it mattered. She checked in regularly, anticipated questions before they came up, and made sure there were no surprises along the way. Expertise and Guidance: Drawing on her background in property and risk evaluation, she pointed out issues and opportunities that might have been missed with another agent. Her advice on pricing, timing, and negotiations showed a deep understanding of the Central Iowa market and gave real confidence in every decision. Stressful To Awesome: Early hurdles that felt like deal-breakers became solvable problems once Sarah laid out options, next steps, and realistic expectations. By closing, what had started as a stressful experience ended with a smooth transaction and the feeling that the right home and the right outcome had been achieved. Recommendation: Sarah is the kind of realtor who combines professionalism, empathy, and strategy in a way that truly changes the experience for her clients. She is highly recommended to anyone who wants less stress, more clarity, and a genuinely positive real estate journey.

    Sarah was really nice. I reached out to have her test my app and she was beyond kind. Shes someone…read morewho goes above and beyond for people. Would 100% recommend her to someone looking for a deep relationship with their realtor.

    Beth Van Zee - Legacy Realty Of Lowa - Beth Van Zee, Coldwell BankervRealtor who LISTENS I believe in Iowa-our friendliness, quality of life, & believe we are still a hidden gem.

    Beth Van Zee - Legacy Realty Of Lowa

    (6 reviews)

    Beth Van Zee is a spectacular realtor. She has a plethora of knowledge about everything in her…read morefield. My son is handicapped. Beth went above and beyond her responsibilities to guarantee he purchased the perfect house and property. She has unlimited and varied resources to assist with anything, such as loans, handymen, construction personnel, and whoever or whatever you may require. They ensured my son had the additional handicapped-accessible tools for not only him but also for his service dog. I have already shared her contact information with others requiring a realtor. She is my "go-to" realtor until death do us part. Thank you Beth Van Zee for your superior skills and a personality made of gold.

    Beth was truly exceptional! She came highly recommended after assisting my daughter & son-in-law…read morewith their real estate needs. She made me feel at ease from the moment I met her. I was assisting my mother with the sale of her townhouse and Beth was very knowledgeable about townhouse associations, their bylaws, HOA fees, etc. She was immensely patient with our seemingly endless questions and showed great compassion and empathy for us during this emotional process. Beth's responses to my emails or texts were prompt and she provided assistance when I needed to find a third-party for some repairs before listing the townhouse. As we received offers, she was very diligent in getting the information to us and guiding us through the decision-making process when writing counteroffers. I am blessed to be able to now call her my friend - she is one-of-a-kind!

    Matthew Mauro-RE/MAX Real Estate Concepts - Agent Jeff Karnowski

    Matthew Mauro-RE/MAX Real Estate Concepts

    (5 reviews)

    I posted a review in 3/2025 after Matt bought my sister's house (I am executor of her estate) …read more. it was a glowing review .. since closing date, I learned he never put the utilities in his name so the charges went to my sister's account .. he keeps claiming to pay them and never does ... he also said her car had been sold for $500 and the money was to be given to the attorney handling the estate ... this has never happened .. no idea where the car or the money is .. I live in AZ and was in IA for my sister's death ... Matt claimed to have everything under control and said all the "right" things to put my mind at rest ... he has essentially defrauded my sister's estate of the money for the sale of her car, defrauded the utilities of their charges and refuses to answer any calls or texts ... this man is not to be trusted .... to do this type of business transaction on top of the grief of my sister's death is appalling ... NEVER will I do business with this man ... ReMax office on Grand in Des Moines ...

    As first time home buyers, we wanted a realtor to walk us through the process, be patient,…read moreresponsive and honest. Harold Burge was all of that and more. From the beginning Harold was committed to finding us a home while also listening to our needs/wants as buyers. He handled the difficult parts and provided us with suggestions that allowed us to get the most out of the experience. His knowledge made us feel supported and confident in decisions. His dedication to our happiness got us the perfect home in this crazy market!

    Susan Webster - realestateagents - Updated May 2026

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