Chris was incredibly helpful throughout my home shopping experience. He is very knowledgeable,…read moreunderstands the real estate market, and is very responsive. If you are looking for a home in Iowa (or selling one), I strongly recommend using Chris as your agent!

Nichole prioritized her own interests over ours from the outset. As out-of-town buyers unfamiliar…read morewith the Hawaii real estate process, we relied heavily on her guidance. Instead, she minimized known issues with the property and, at times, appeared to side with the opposing agent rather than advocate for us. During critical final negotiations, she was unavailable, citing delays caused by goats and chickens on the road. As a result, I negotiated the final deal myself with no guidance form her other than encouraging us to take the first reduction in price. Afterward, she attempted to take credit for the outcome. The listing agent refused to provide complete disclosures until after our inspection. Rather than protecting our interests as her clients, Nichole instructed us to sign an addendum introduced only days before closing. This addendum contained information that should have been disclosed well before the end of our contingency period. She presented it as a routine formality rather than a substantive disclosure issue. Only after signing did I realize the addendum was essentially a replication of our own inspection report, used to retroactively satisfy disclosure requirements. Finally, she told us the house had been cleaned as promised and it was anything but clean.

I do not even know where to begin. Nichole is absolutely amazing. I had been emailing her off and…read morefor a few years and even though we were not clients, she took the time to respond. Fast forward to this year, my wife and I were looking for a small place on the Kona side of the Big Island, and from the get-go, she was on it! She sent us listings for what we asked for and within the price range we were looking at. When we entered into a contract and made an offer, she provided us updates all the time. She walked us through the process of buying on the island and explained everything. To top it off, she went on vacation, out of the country and she not only stayed in contact with us, she answered any questions we had, even though we said it could wait. She truly is an example of going above and beyond in taking care of her clients. If you are looking for an agent to help buying or selling a house, you will not regret working with Nichole.

I am so grateful to have had Stacie's help finding my home! As a first time homebuyer with a low…read morebudget, many realtors wouldn't have given me their time. Stacie stuck with me for 6 months while I waited for the right home to come along and for my offer to be accepted. She was encouraging while the market shifted, and she made the final process easy! Then, she went above and beyond after closing - I needed help moving my stacked dryer for a service tech to get to my washer, and she and her husband not only came to help me move the dryer down but then returned a couple months later to help get it stacked and secured back on top of the washer. I continue to be impressed with Stacie's support and involvement even after the papers were signed. Thank you Stacie!

I was so impressed with my experience working with David and PROmetro Realty. You wouldn't know…read morethis was a flat fee agency because I felt like I received the exact same quality of service I would have if I had used a full commission agent. David was professional, helpful, easily accessible, and kept me informed every step of the way. The pictures and write up of my property were top notch. I would highly recommend you check out his services. I am sad that I was moving out of state because I would have also loved to have David help me find a new home!

We currently have our home on the market now and have been very pleased with the Torres team. From…read moreour first contact with our realtor, to the photographer and others showing our home, it has been a very positive experience. The realtor keeps in touch with us weekly and is confident our home will sell. It's a stressful time and it's hard to be patient but he is always upbeat and encouraging. We like that you all work together to provide the best to your clients. Most of all, we haven't felt rushed to make any decisions. Thank you for your constant support.

Beyond happy with how easy Cameron Campos made the home buying process! As a first time home buyer…read morewe had tons of questions and he was more than happy to help! This team is AWESOME!

I've worked with a lot of realtors and none have been so on point like David! He was awesome from…read morethe first phone call to the end. I've referred a handful of employees and friends to him and they've all had similar experiences as I had. If you're buying or selling a home trust Dave you won't regret it!!!

Well run business. Clearly managed by someone with passion for his work and care for his customers…read more Happy to work with Russ.

Great staff, super helpful and quick communication. You can tell this is a family business that…read moreworks hard to deliver good services. The online payment platform is easy to use, as well.

Great customer service. This was the most painless refi ever! We worked via email, text, and phone…read morecalls. Dirk was available at all hours, regardless of the time difference between us. But besides that, no other bank was able to beat the rates. I would definitely use Dirk again.

Working with Dirk was amazing!! This man fought tooth and nail to get me approved for my refinance…read moreduring The shut down. Hands down the best experience ever! If you are looking for a straight up & honest Loan Officer Dirk is your guy.