StoreRight Self Storage deserves 5 stars! I've rented…read moremultiple units here over the years--both climate-controlled and regular--and every experience has been excellent. The facility is always spotless and well-maintained. The front office staff are outstanding: friendly, knowledgeable, and genuinely helpful. They listen to your needs and recommend the right size unit without any pressure to upsell. Pricing does fluctuate occasionally, but the service and cleanliness more than make up for it. Hours for reference: Office: Mon-Fri 9:30 AM-6:00 PM, Sat 9:00 AM-3:00 PM, closed Sundays/holidays Gate access: 6:00 AM-10:00 PM daily (24-hour access available on request) I highly recommend StoreRight!

I have to say that when I have visited this business, I am taken care of right away when I need…read morepacking supplies,etc. Kim is always very happy to assist and is very friendly! I have told a few people about this place as well for their storage needs...

Great experience. Tony was very knowledgeable of the facility and was a professional and honest…read moreindividual. He made the sale!

We currently have a storage unit (10x12) and stopped in the office today to inquire about other…read moreoptions as we were thinking of downsizing or possibly moving to another storage facility since our promotion ended and the rate doubled! Tony greeted us with a smile and was very friendly and professional. He showed us a couple of units and we said we would let him know. A few minutes later Tony stopped by our unit to let us know that he could give us a better rate. We were happy with the rate so we decided to keep our unit. Had Tony not gone out of his way to assist us we probably would have moved to another storage facility. Tony is definitely an asset to Extra Space Storage and we really appreciated his help today!

Lana the manager is super helpful and has a very nice and professional personality!!!read more

Just completed renting a 2nd unit with Storage King. I did the rental online, and Lana called…read moreshortly after to confirm the booking and welcome me. I mentioned that I was renting the unit to store things before a move. She thought to ask how big a truck I'd be using to retrieve what I stored. She realized that the unit I'd rented might be difficult to maneuver a truck in, so changed the unit. Good catch!!! She had to redo my booking, ensure I received the same discount, and also merged my 2nd unit into the same account as the unit I rented a year ago. She also thought to offer me a lock for the 2nd unit, and to make sure I understood that the initial discount rate I'd gotten would be raised after 4 months. She did all this cheerfully, expertly and quickly - done within a couple of hours of the inital booking. And when I sent a note with a follow-up question the next day, she answered my email with minutes. I couldn't be happier! I should add that I've also been very happy with the initial unit I rented. Access is SO easy: lots of room to pull up to curb, push carts for moving things are always available, and the units are clean and as-advertised.

The woman behind the counter is extremely rude and not helpful. I tried multiple times to rent and…read moreshe literally went out of her way to be a problem.

My husband had a stroke and we could not bring our camper to park in the spot 12 hours earlier. We…read morerequested a refund. Not only did they refuse a refund, but still have not cancelled our agreement. We have made phone calls, sent emails, and have gone into their office. They still are sending me past due notices and $35.00 delinquent fees. I have never seen such incompetence. How hard can it be to manage a storage unit business!?!