Avoid this place. DO NOT GET A UNIT!!!!
This location was SpaceBox when I moved my stuff in the storage. A few months ago this location changed to CubeSmart. Soon after the transition everything went to down.
First, I was not made aware that ACH payments were not transferred over. So I locked out of my unit over weekend until the office open to find out why my code didn't won't work. I never got an email, phone call or letter in mail. The manager explained that had over a 1000 people to contact.
Next, the staff is unprofessional. Lack basic communication skills and never answers the phone.
Next, there has been a broken elevator for over two months and a broken garage door. There is one working door. This means it takes more time to gain entrance and load your vehicle.
In the month of March the main entry doors were broken for 4 days. There wasn't a notice sent out to let people know that would not be any access to their unit nor did I receive a credit. i called several times and left messages at the corporate office. I never got a call back.
Most of my stuff was covered with rodent dropping. It seems like they stopped the pest control after the transition.
Once again. DONT DO IT!!!! If you are using this place, move your stuff asap. The staff is super lazy, the facility is not clean nor there is maintenance upkeep.
I am posting this comment on all of the reviews and sending an email. read more