Great customer service , friendly and knowledgeable staff was awesome and allowed my to see…read moremultiple units before I made my final choice

From the owner: Located along Jefferson Highway, The Storage Center offers some of the best self-storage units in…read moreNew Orleans, LA, providing a variety of sizes and flexible month-to-month rates. Enjoy convenient features like drive-up access, video recording cameras, electronic gate access, and more. Our secure and accessible storage units serve residents near landmarks such as John Ryan Stadium, the Mississippi River, and Metairie Country Club. Whether you're seeking secure or convenient storage solutions, our New Orleans facility has you covered. Rent your storage unit today to declutter your space and enjoy a hassle-free storage experience. Contact us online or by phone to reserve your unit.

When I had finally had it with my last storage unit space, I sent my trusty Yelp-tern out into the…read moreworld to find us a place that was conveniently located to my house, within our budget of what we had already been spending, and clean. With Dependable Storage, we really got so much more than our low trifecta of expectations. 1 - Super easy to get to from Uptown. 2 - Incredibly clean. This part of Dependable Storage probably had only been open a few months when we moved in, but it really is incredibly clean. No musty smells, no smells at all really! 3 - Access to 3+ carts at all times! I've never had an issue getting a cart. 4 - Hospital-size elevators (yes we might've used 3 carts on move-in day and they all fit!) 5 - Use of a moving truck the day of move-in. Seriously a life and budget saver since it was in the middle of the summer. 6 - Not 1, not 2, not 3...okay okay 12 AIR CONDITIONING UNITS attached to our building. I am no sweaty betty leaving this place. Love me some AC. 7 - The friendliest staff. Branden is always around, and offers bottled water. 8 - Easy parking access to our space, and close to the elevators. We've never felt weird or unsafe coming to the unit. 9 - No problems whatsoever with other tenants or any creepy crawlers of any kind. ( I know that sounds weird, but check out my other storage unit review) 10 - This space was CHEAPER than my unit at another storage facility by a good bit and a much better deal in terms of all the above! We are incredibly happy with our new storage unit space, and totally recommend folks with a whole lot of crap to store it here!

From the owner: We have six locations to serve you!…read more I am Peter Coleman, the founder of Dependable Storage, which owns and operates six mini storage facilities in Louisiana and Mississippi. Altogether, this company looks after over 1,200 units of various sizes for over 1,000 families and businesses in the Gulf South. I provide daily "hands on" direction to my business and am available at any time to talk and assist my clients. For many families Dependable Storage is a second home for the things they value. Check us out; we're the best value around.

A-AAAKey mini storage ha provided a great experience so far. I feel that my stored items are secure…read moreand kept dry, and my check in experience was made very simple by Alex, one of the property managers. He personally walked through the available units with me, went through my contract step-by-step, and helped me to get through the gate my first time. He also offered some friendly advice about not moving in while it was raining due to the risk of mold/mildew. Happy to be using your company, thanks guys!

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

Beware! Confirm with agent in person your gas when you return . Just got charged for not putting…read moreenough gas when I put more than needed to avoid this scenario . Cigarette butts and ashes in the ashtray . Not clean

Arrived at this location yesterday to inquire about a storage unit and also refill a propane tank…read more Two employees were in the parking lot (assuming they were on break) that wouldn't be of help but I was told to ring a buzzer. 20 minutes go by and I ask the busy front desk attendant for assistance. She said someone will be out to help me. Another 20 minutes later I then ask to see the manager that has seen me the whole time and he told the staff member outside that he was too busy to talk. It's not surprising the awful ratings this location has. Luckily consumers have other choices where to spend their money

Very disappointing experience. The website & app say the office open until 9pm, but the office…read morecloses at 6pm...and they lock the elevators when they leave. So, from 6pm-9pm, no working elevators to load your belongings. I have not been able to get a representative on the phone since ordering the storage unit. Is the red piece of plastic as a lock for me to cut off or does a rep have to remove it? Too late, I am going elsewhere.

Awful, bait and switch, sold me a climate controlled space that is not climate controlled. The…read morespace was to be ground floor, drove around and walked around up and down stairs etc, never could locate the unit with the number provided. It was not what I "puchased" and I feel ripped off. The customer service basically told me it was my problem. There is no one on site to help you and you are expected to wait 24-48 hours for a response. I had a truck full of stuff. I hired people to move me. Avoid this place at all costs....

Extremely pleased with my Metro Moving experience. I was referred by several friends and now I know…read morewhy. All 3 men were pleasant and respectful, and they were very careful with the fragile and antique items I had. They worked quickly and the price was competitive. Highly recommend without hesitation!

We've used this service in three moves and have been pleased each time. Prompt, reliable, and…read moreaffordable. Call Ms. Dana; she's the best.