I stopped in to talk about renting a storage for my son when he goes off to school. I met Vanessa…read moreand man.... she made my day. Not only did she beat the place down the street by 27.00 a month.... she also helped me out with a uhaul at a discount rate. She did all this with a smile!!! I give Vanessa 5 stars and really appreciate the one stop shopping! We look forward to the year or two we will deal with her ! Thanks Vanessa.!!!!

My family has been storing they're stuff from Harvey for four years at this place. This past…read moreweekend they decided to take their last items out, my mom called them to pay for the monthly storage but no answer. She called all weekend until she finally showed up on Monday and no one was there. she rued to get in through the gate but because she hasn't paid they suspended her code so we had to wait for someone to come and open it for us. Same thing to get out, account was suspended so the code didn't work, so we were stuck there for at least an hour waiting for another to come. We called the owners, no answer. My mom went up there this morning, when she got there, her storage unit was locked so my mom wasn't able to access it. She went to the front desk to ask why they had locked it if they know she goes to pay every month. Vanessa Binetti said there were rules she had to follow, and to lock all the storages that haven't been paid for. They go back to the storage unit to get it unlocked, Miss. Binetti starts yelling at my mom accusing her of being a liar, yelling at her that she wasn't going to pay, not knowing that my mom was planning on paying after she loaded up all of her stuff. She continued to scream at my mom and get into her face. She told my mom she was still going to charge her for the full month, even tho she was only using it for a week. The nursery employees saw what was going on. Vanessa is so rude and disrespectful, will never do business here again. Do not go here unless you want to get accused of being a liar and want to get unfairly charged. Terrible customer service.

Friendly staff, clean facility, climate control and convenient downtown location. Handy carts…read moreavailable for use! Only minus is that access is only til 8pm. But I can work around that.

Conveniently located at Church and 22nd streets in downtown Galveston, I don't know of a better…read morestorage situation on the island. All storage units are "high and dry" on the 2nd floor or higher so you don't have to worry about hurricane flood waters. This sturdy old building has withstood many a hurricane and storm. Security here is excellent. You get a keypad code that allows you access anytime between 8 am and 8 pm, 7 days. You can't enter without your unique key code, and there are security cameras monitoring the entrances to the building. You can either park in the alley and load through a large roll-up door, or you can punch your key code into the entrance gate and park in a secure, fenced area for a more secure situation. This fenced area also has a small covered portico that allows you to back under and stay dry if it is raining. The building is fully sprinklered for fire protection, and has central heat and air conditioning, a must here in south Texas. The only drawback is there is only one elevator. That has never been a problem for me because I've never had to wait on the elevator, but if it ever breaks down that would make things very challenging.

Barely made an account and I am already dissatisfied. Wrong contact information was taken down by…read morethese people and the person working there is never on site. Worst customer service ever. Do not recommend.

Don't fall for their online specials. I rented a unit for $140.00 a month. After three payments…read morethey raised the rent to $210 a month. They said " that is what similar units go for." I went to there website and they were still advertising the same size unit for $149.00. This leads me to believe this is a classic "bait and switch" scheme. Buyer beware.

Lori was very helpful , the facility was nice and clean. Easy process, definitely recommendread more

The staff and Lori, the manager, are always helpful especially after normal working hours to…read moreaddress my concerns or needs. Keep up the great work ethic and above and beyond helpfulness!

This box is not big enough to write all the wonderful things I have to say about this business…read moresmall family owned business that really really makes you feel like you're one of the family I've dealt with a lot of the mini storage is on the island and this one is several several cuts above the rest they work with you they have great space prices are fantastic they have a deal going on right now where have you recommend a friend you get a free month never had a problem with them always very friendly I recommend them over any other mini storage if you have something to store and you don't use Paul's then may God have mercy on your stuff.

Today I had the BEST renting experience with Michelle !! She made everything quick and easy !…read moreAmazing person to do business with. Highly recommend!!!! Lisa R