Absolute Scam & Awful Experience if negative star were a thing this place should have them all…read more
House of Nails was hands down one of the worst nail salon experiences I've ever had.
I was quoted $75 for a mani/pedi, then once they started, the price mysteriously increased with extra charges never explained or approved. Total scam behavior.
The technicians cut into my cuticles the entire time--painful, careless, and unsafe. On top of that, they somehow managed to leave red nail polish smeared all over my hands, like basic cleanup wasn't even a priority.
The staff spoke to each other in Spanish the whole time, barely communicating with me at all, which felt extremely unprofessional--especially when prices were changing behind the scenes.
As if that wasn't enough, they ordered and ate lunch while actively doing my nails. Completely inappropriate. The entire appointment took nearly THREE HOURS for work that wasn't even done well. Vibe was awkward in there the talk to you like their talking down to you and some of them expect you to be okay with them what you went in there for initially. I pre paid $75 for what I was getting, next thing I know they charged me $180 for a simple pedicure and manicure that was supposed to be dip but instead decided to do gel X when that's not what I wanted...
AWFUL don't go here!!!!!!!!
Between the pain, the mess, the overcharging, and the disrespect, this was an awful experience from start to finish. I left feeling frustrated, overcharged, and honestly shocked.
I will never be going back. Save your time, money, and cuticles and go somewhere else.
