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    Cuba In The Cloud

    5.0 (3 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    Memo's Restaurant Bar

    Memo's Restaurant Bar

    2.0
    (3 reviews)
    5.2 mi

    I had a very disappointing experience at Memo's Restaurant Bar inside of the Ramada flamingo hotel…read more The service was extremely slow our food took a very long time to come out. When it finally arrived, multiple customers orders were incorrect, and it was clear there were communication issues between staff and customers(staff couldn't speak much English or comprehend it). Unfortunately, the food quality made things worse. We tried 4 different dishes here and they were all cold, others were burned, overcooked or even undercooked, making it hard to enjoy anything we received. When we brought these issues to the staff's attention and asked for a refund, the situation became even more frustrating. The staff did not seem to know how to properly handle refunds, and the manager was not helpful in resolving the issue, he asked his staff id they could do it because he also didn't know how. Instead of addressing our concerns professionally, we were met with attitude, they talked crap about us in Spanish(I guess they assumed I couldn't understand Spanish) which made the experience feel very uncomfortable and unwelcoming. Overall, this was a very poor dining experience, especially while on vacation. I would not recommend this restaurant based on the lack of service, poor/dangerous food quality, and terrible customer care. They also open whenever they feel not 7am..... This day we stayed until 330pm and they still weren't open.

    Literally couldn't speak any English had to use a phone to translate back and forth. Still got…read morethings messed up. Tried to order so many things on the menu and they were out of everything. Food did look good of what I saw but they definitely should have someone that speaks English and to stick up in food. Especially for a vacation spot. Think it's suppose to be a Spanish restaurant but it's definitely a mix of things. If I could do a negative number I would of.

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    Cuba In The Cloud - foodtrucks - Updated June 2026

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