We bought a computer offline, and when we received it, saw that the OS needed to be reinstalled. After calling around & finding out most places charged well over $100, we took it to OfficeMax who kept it for 4 days before telling us they couldn't figure it out. We found CTR in the phonebook on a Saturday afternoon. We called them, they answered & even came out to our house! Keith had it up & running within a day, and he & Lynn delivered it to us before the weekend was through! All for WAY less than what we were quoted everywhere else!! Not only did they do an amazing job for a MORE than fair price, they also made us two new disks, added spyware & antivirus programs, printed up information for us, picked up & delivered our computer, and were kind, knowledgeable,honest, friendly, professional AND fun to talk to -- and all this on a weekend to boot!! We will NEVER use anyone else!! We consider CTR Computers our personal computer company, and we are SO happy to have found them!!! We give them our HIGHEST recommendation!!! :-) read more