It is unfortunate to see that others did not have the similar pleasent experience that I had on my eight (8) day tour around WEST USA to Yellowstone National Park in Montana and Mt. Rushmore in South Dakota. Along the way we had a jam-packed schedule which I am not complaining about because it made us very productive, and always on-the-go seeing new sights. We covered eight (8) states which included: California, Nevada, Arizona, Utah, Idaho, Wyoming, Montana, and South Dakota. Along the way we visited several historic sites like Antelope Canyon, Bryce Canyon, and many more! Each hotel we stayed at were very nice and clean. We only stayed at one motel which was just outside of Yellowstone (in Montana). Four (4) out of the seven (7) hotels provided free breakfast. During the drives, we would only be on the road for about one hour thirty minutes (1:30) to two (2) hours at a time. We would stop at rest stops and/or lunch. Each lunch stop had a Chinese buffet ranging from $14-$16 (drink included). BEWARE, avoid the Las Vegas Buffet in Nevada! It is HORRIBLE. To the left of that buffet there is a small Mexican restaurant which I recommend. Each buffet had neighboring restaurants which my party chose to do because it turned out cheaper than paying ~$15 per person. My tour guide's name was Paul and the driver's name was Mr. Shung (or Jung?). Paul was a nice tour guide, but some of his remarks to others were very rude and unprofessional. He spoke in both Chinese and English. He has a slight accent which made his English a little hard to understand, so I would just wait until we got to each spot to see what the names of those places were (i.e. Grand Prismatic & Painting Pots). I wish he knew a little more insight about each place because the descriptions he shared was very short and bland. The whole tour was time-managed very well. We stayed at each sight for about fifty (50) minutes to an hour. We were always on time and Paul made sure we were never late because we had a lot of places to visit. As for the driver, I liked him very much. There was never a time where I felt unsafe with his driving. His speed stayed constant at 75mph (I sat in the front so I noticed his speed). Thankfully, the people on our bus was not loud at all. And if I was I annoyed I would have just put in my earphones. So I have no complaints there. This tour company is catered mostly towards Chinese individuals, however, I myself am not Chinese and I still enjoyed every second of the trip. (Sorry for the long review, I just wanted to share my delightful experience!) read more

Our 7-day Yellowstone Park tour is amazing with Leo, our tour lead, and Jack, our designated driver! They made the best of the best team in our group. We are very blessed by their caring, kindness, and dedication throughout the journey. CTour Holiday is by far the best holiday tour. read more

CTour Holiday - Yellowstone National Park - Travel Services Near Me - Monrovia, California

Tour Guide: Leo Liu We had the pleasure of booking the two day trip for Kings Canyon and Yosemite for 7/19/25 to 7/20/25. Leo did an amazing job super helpful and informative. The trip was very organized and well thought out. We will definitely be returning to the book another tour ! read more

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The tour-guide Harry S. and driver Tony did a good job in this Y5 Yellowstone tourist group started Sep 5, 2025. Certainly, we hope that more hotels booked by the tour agency can be better and better over time, as it was quite cumbersome to find the decent restaurants around the designated hotels. read more

Well, my family vacation turned out to be more like a boot camp thanks to our tour guide "Kiwi." His organizational skills were non-existent, communication was a puzzle, and seating arrangements were unclear and confusing. He also late for picking us up. His schedule was a mystery to all of us, I speak both English and Chinese, so especially when he switched to Chinese - I felt like I owe him money lol. He sounded so Rude. His restroom policy was a highlight too: 10 minutes for a break, but don't be two minutes late back or you're left behind, is bro for real? We have like almost 50 people and only one gas station restroom. Sure, he wanted us back on time, but did he really need to lecture us like we're recruits? And to top it off, tipping him was mandatory ???- because clearly, the Gucci shoes that he is wearing and his Coach shirt, wasn't going to pay for itself. No wonder he seemed more interested in cashing in than in providing a decent experience. Class act, really. 0分customer service, 不知所謂 read more

My parents in law participated in their Yellowstone Park tour recently and they loved the trip. Their guide Harry Sun was very attentive and knowledgeable. And the whole trip was smooth and relaxing, thanks to their driver David. read more

I Had excellent travel experiences to San Francisco and Yosemite for three days with CTour Holiday The tour manager Jordan is an amazing person, professional, patient, friendly and very knowledgeable. I would definitely come back to CTour again. Highly recommended A+++ read more

I have joined the 4 days banff tour in Oct 2025. I am disgusted by the restaurant arranged by the tour company. The food is expensive and awful. Also, the tour guide Jack forced customers to give five star comments in Google in front of him. It's very rude and make me uncomfortable. I have joined many tours in different places but no tour guide will do things like this. Definitely not recommending this tour company. read more

团号：ag4/bg4 309 导游： harry sun 司机：fu师傅 这次旅程能遇到这么优秀的导游和司机，实在是太幸运了！导游不仅专业知识丰富，讲解生动幽默，还特别贴心细心，时刻关注我们的需求，让整个行程既充实又愉快。司机师傅更是车技一流，驾驶平稳，有同行人迟到了30分钟，让我们的旅途耽误时间fu师师傅竟然把行程还是追赶上了，没耽误任何，让我们一路安心舒适，完全没有一点疲劳感。两位的完美配合，让这趟旅行变成了一次难忘的美好回忆！如果满分是10分，我愿意给他们100分，强烈推荐给所有想要完美旅行体验的人！" read more

very good trip the tour guide herry sun very professional, next time we go to yellow stone will choose ctour holiday again read more

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Bad organization, not enough time for each attraction. Each attraction was about 15 mins , sometime a little bit more time but still not enough. Tour guide needed to get more professional and considerate of elderly. They can't walk fast like young people. And also people gonna need to use bathroom, so please don't shame people for that. And the tour guide would ask you to write an review for them at the end of the tour and then they would sit next to you, to make you feel pressure to write a better review for them. read more

Ctour holiday's travel agent Harry and driver guide Leo are amazing team to entertain us for trip from Vegas to lower antelope and Grand Canyon. Appreciate all their hospitality to make us laugh and joy Definitely recommend them if you are looking for something special for Grand Canyon or Yellowstone! read more

CTour Holiday - Lower antelope - Travel Services Near Me - Monrovia, California

We did not have a good experience on the Vancouver day tour. Usually when I do a bus tour like this the tour guide provides information on the stops and the areas we are driving though. In this case it was not well organized, there was a lot of driving and no dialogue. read more

The trip is nice although there's a long drive to Mt. Rushmore from Los Angeles. We are not satisfy with the tour guide. He did his job to organize the tour. However, he didn't introduce too much details about each location regarding the history, culture, weather, and special points, and so on... At the last day, he required that everyone has to give a review for him to receive the service fee from his company. He took photos of everyone's review, and he mentioned that it's required by his company's new management style. So, don't trust the 5 start reviews! especially those reviews mentioned the "tour guide's name", which may not reflect the truth! read more

Be wary of a driver named "Tim" as he's an overly aggressive and unsafe driver. We were on the Las Vegas tour on April 16 to Antelope Canyon and Horseshoe Bend. read more

CTour Holiday - Our driver "Tim" needs to be admonished for his risky if not reckless driving. - Travel Services Near Me - Monrovia, California

We join the 7days Yellowstone tour and was promised to accommodate with same grade of hotel/Inn if the wood cabin is not available in the park. But the result is they finally put us in the old motel for three nights. Last night of the trip half of the bus passenger were send to motel 6 while the other half are staying at a normal inn. After checking with other passengers, I realize that we paying the same, I don't understand why we have to stay at different level of hotel. read more

you'll be lucky to have jordan zheng as your guide! we went from LA to SF in the span of 4 days and most things were taken care of. The organization was great, we had assigned seats and enough time for breaks and meals in between rides, the only thing was there was some confusion with hotel rooms and cards but that was resolved as well. if you're a chinese speaker, you'll enjoy the descriptions and easy communication, but if you speak english, the tour is enjoyable as well. read more

CTour Holiday - Travel Services Near Me - Monrovia, California

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The driver of the bus RR377 was extremely rude, had no courtesy to passengers, and swore to passengers using obscene language, on a one-day trip to the Red Canyon Valley, on March 16th, 2025. He had no clear knowledge of how to get to one of the destinies, and no patience to answer passengers' questions. When he was asked about routes and destinies of the trip, he was apparently impatient, reluctant, and uttered rude remarks. He swore "他妈的" which is an F word in an Asian language. This driver is a shame to the tourism industry and to the CTour Holiday company. read more

Wow, so the end of the trip was terrible. After dropping people off in Fremont, the driver didn't close the luggage door correctly, and 3 luggages fell onto the road while it was driving. This caused a 2 hour delay while everyone had to identify their luggage and make sure it was present. Finally at the last stop, my mom gets out and THERE IS NO LUGGAGE. Her luggage was somehow lost between Fremont, Oakland, or Union Square. She is beside herself! The tour needs to have better accountability for the luggage read more

Overpriced for what was offered. The package by CT Holiday was a disaster. Guide, Kiwi, was unprofessional, hitting on female participants. Tour advertised as English, but mostly Mandarin. Guide's English was poor, making it hard to understand. My husband and I eventually gave up and just took in the views . Tour felt rushed, more like photo ops than informative experience - bus takes you to places, take photos and quickly move off to the next destination. Kiwi's behavior was inappropriate and unacceptable.KKday description misleading. First day ended early with nothing to do. Avoid at all costs. read more

My family and I took the "In-depth Yellowstone National Park Tour from Denver: Crazy Horse, Mount Rushmore, Grand Teton National Park, Jackson Hole, Salt Lake City, Great salt lake and Arches National Park". It was a great experience! The highlight of the trip was the springs of Yellowstone national Park. We bused in the early morning and visited multiple sites throughout the 2 days we had. A close second was Arches National Park. The landscape was beautiful, but it was a roasting 86 F that day ouch! There were plenty of opportunities to take photos for the gram at every location though. Generally each day started with a bus ride from the hotel (6 am or 8 am leave) to the sites, followed by a 30-60 min stay. Lunch and dinner were generally decent. The bus would drop everyone at a neighborhood and everyone is free to choose where to eat. Our tour guide (Sean) and driver (Aaron) were excellent. Sean is very friendly and knowledgeable, he was able to guide and teach us on each of the national parks and locations we stopped at. He is bilingual in English and Chinese, so even ABCs like myself can follow along. Aaron is kind and is a safe driver, getting us to the destinations safely. All in all, I would recommend. read more

Had a tour from LA to San Fran/ Yosemite. As it was my first time with C tour co, didn't quite know what to expect but was pleasantly surprised by what great value it was. Around usd 670 for three full on days with good quality hotels inc breakfast. The itinerary was packed with activities and overall we saw/did a lot during these 3 days from wildlife to delicious Vietnamese pho. The driver was very polite and the guide Kiwi super relaxed. Overall, I found it a pleasant experience and would probably use C tour again, because of what great value it was. One thing I'll say don't expect an in-depth and insightful commentary and try and do some research before you go as you'll definitely need some knowledge to fill up the gaps. Understand that this company mainly serves customers from Asia so many lunch/ dinner places are geared toward that niche. Overall, if you go with low expectations, you'll be presently surprised. the tour turned out a solid 4 for me . Thanks read more

I caution everyone against purchasing any tour tickets from this tour guide company. For reference, our tour guide's name was Zac (or spelled Zack). We were given a three day itinerary. The first day would be a drive up from Los Angeles County, then a stop at Sequoia National Park, and finally a drive to our hotel, Clarion Inn, in Modesto, CA. The second day would be a tour of the Sacramento state Capitol and Lake Tahoe and then a drive to our hotel, Sand Regency Casino Hotel, in Reno, NV. The third day would be a drive back to Los Angeles County with one stop at Mono Lake. On the first day, we were supposed to head from Los Angeles County to Sequoia National Park. Due to the rainy and snowy weather, the trip to Sequoia National Park was canceled, and everyone on the tour bus was refunded $5. We were on the bus starting from 7:30a.m.-10p.m. that entire day. We arrived at the hotel at 10p.m. and were told that tomorrow, our second day, would be an early start beginning at 6:45a.m. On the second day, we were told that the tour guides called the Sacramento Capitol building ahead of time on multiple days to make sure that it would be open on November 29, 2019, which was Black Friday. When we reached the Capitol building, it was under construction and closed. We didn't get the opportunity to tour the Capitol building that day. Our second day was off to a bad start. To make matters worse, we also missed the ferry to Lake Tahoe. Everyone on the bus paid $68 to ride the ferry. This fee was collected as soon as everyone boarded the bus on day one. We were granted no bathroom breaks or rest stops during the drive from Sacramento to Lake Tahoe; yet, we were late to the ferry that our tour guide planned for us. When we missed the ferry, our tour guide initially didn't refund us the money. Luckily, the tour company found out about our tour guide's practices, and we were informed that the tour guides were not supposed to buy the ferry tickets ahead of time. That way, they make sure we don't miss the ferry. We eventually did get our refund for the ferry across Lake Tahoe. Thank goodness! I wish we got refunded more based on how unorganized the trip was. Also, this company requires a mandatory tip of $10 per day. It's not optional. Our tour guide collected our three day's worth of tips ($30) on day one. We had no well planned meal stops. Plans changed frequently due to our tour guide not knowing which areas had parking large enough to accommodate our tour bus. If you want to enjoy a trip to NorCal, I suggest scheduling and planning a flight and booking a nice hotel rather than save money by going along with this company. Please, don't spend your money on this company. I know it's tempting, but I truly believe it's much nicer to plan your own trip. My mom really wanted to go and bought tickets for my family and I, and it was too late for a refund, but every member of my family regretted this trip and agreed that our money could've been spent better. Maybe it was simply bad timing for this tour? I rather not take my chances again though. I've read some comments saying those on the bus enjoyed the trip. My family and I tried to make the best of everything, but my biggest issue with the entire trip was that not one plan on the itinerary went through. That was the biggest disappointment. read more

I have a very good time on this 8 days tour to Yellowstone National Park. We started in Las Vegas and ended in Salt Lake City Utah. Thank you for our professional driver and tour guide Harry. They both did a very good job to make sure that we have an unforgettable experience. Thank you for CTour Holiday. I highly recommend this Yellowstone National Park YD tour read more

Bus# 388, bus tour 9/2-9/2021 It's the 7th day and our luggage is not returned to us still. When you made a mistake, don't you want to say sorry...and out of courtesy fixed that mistake.... but nothing from them, nothing from their group, nothing from the people who took one of luggage. These guys do not have any conscience. This company will never get any recommendation from us and from our relatives and friends. FOR THE PEOPLE WHO READS THIS, I HOPE YOU GUYS WILL HEED TO THIS WARNING. To add, regarding this bus, they did not care to fixed the charging plug on all chairs. For 8 days on the bus we cannot even charge our cell phones, tablet. They just told us it's broke... Melba G. Our bus coordinator who still defends and protects her friends from the tour group that took one of our luggage. She have our luggage and said she will not deliver it to us. Because she said it was our fault, and would not apologized !!! ridiculous!!! Now we are force to drive 120 MILES just to pick up our luggage. It does not make sense that we are the one who suffers from the mistakes of her friends read more

I just came back from a Yellowstone trip with my parents last week. We flew to Salt Lake City and from there starting the trip. The whole trip is very organized and efficient. I can tell the company is a Yellowstone expert, their buses were almost everywhere in Yellowstone. Our tour guide Benson is very knowledgeable, passionate for what he's doing and very considerate to every one of the tour members. All of the tour participants on the car like him. He took us to see almost every important and most famous attractions of Yellowstone. He knew where and how to see the best part of it. We were sooo lucky to see many animals such as a grizzly bear, a young black bear, elks, geese, rabbits, marmots, and a lot of bisons of course. The guide told us it was really rare to see two bears in two days. By the way, the hotel in Salt Lake City is nice and clean, though in West Yellowstone was not that fancy, but considered National Park sustainability, it's way better than I thought. The location is perfect since West Yellowstone is just steps away from west gate of Yellowstone National Park. It saves you a lot of time for driving and instead you will have more time exploring the Yellowstone. This trip is definitely one of the best experiences that we had in a few years. read more

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Pleasantly surprised by the tour I just came back from (YS8). Our tour guide was Roy Zhou, who was really a fantastic individual! He was funny, considerate, flexible, and most of all was really organized in leading our group of 49 ppl, most of which were Chinese-speaking. I was born in the US, and although I can understand Chinese, I still requested that he translate certain things into English, which he did a really great job of! The food options were mostly catered towards Chinese individuals, where we stopped at Chinese buffets for lunch (ranging from $14-$16 a person, which includes drinks and tip). However, near every buffet was a non-Chinese food place in the same plaza, which I opted for! Roy did a wonderful job explaining the different places. He didn't push expensive products or expensive tours, and really told it like it is! There is a $10 service fee per day per person, which was stated well-before hand, and I felt was reasonable given the wonderful experience with the tour guide. Our driver was also a really nice gentleman who was funny and engaging. He was really safe and got us to our destinations in a timely manner. The only reason why I gave this place 4 stars instead of 5 stars is Bc the first day the pickup from the airport was rather confusing. They were almost an hour late, which I can forgive since there was an accident/lots of traffic on the LA highway. What really made me upset was that they told us the shuttle to the hotel was free, but they then said that there was a $10 fee per person. I told the lady that this was not what was stated in our email. But then, she circled it on the sheet of paper she had. So, definitely a little upset that we weren't told upfront. The $10 per person is fine, but I just wish I was notified ahead of time. I would have tipped a good amount, but this left a bad taste in my mouth. Overall, I really enjoyed my time. Minus the first day airport pickup snafu (which made me super nervous about what to expect), this was a really fun experience! read more

Unhappy and unconformable vacation - We joined the five days bus tour to Yellowstone from Salt Lake City on 8/6-10/2022. Actually, three days only, the first and last day on your own. The tour was expensive that we paid not we expected to get. The bus was old and air condition wasn't working during the hot weather temperature, it caused smell horrible inside the bus. The bus driver tried his best to fix but its failure. The CTour Hoilday motel room arrangements are miscommunication and confused, we had to make several calls to travel agents and waited for an hour to get a room. CTour Holiday picked the worst motel for this trip. The front desk service was unfriendly - not willing to provide missing basic items and never see their smile. Unexpected additional service charge - The tour guide requested us to pay four days tip in beginning of the first day advance. This is a worst bus tour we ever joined. CTour Holiday have more improvement on over all their services. Not recommended to anyone. read more

Very rude drivers, they will attempt to hit your car with their bus. They will park wherever they can, even if there are signs forbidding the parking of busses in the lot. The passengers will stand in the middle of intersections after they exit the bus. This company needs to be taken off the road immediately, they are a danger to the public at large. read more

CTour Holiday - These jerks love to park their busses wherever they please. - Travel Services Near Me - Monrovia, California

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If I could give negative stars I would. This experience is absolutely horrendous, stay far away. You don't want to be stuck with a rude, unorganized tour guide that ignores you and screams at you half the time. Especially the guy named Zi, English name Rain. Yelp is saying I went over the text limit so here's screenshots detailing my experience. But basically: 1. You're not allowed to ask questions without attitude 2. Be confused about the itinerary, and not receive information and canyon rules until 2 hours into the 5 hours drive there. Such as a tip to have pockets to hold your phone because you're not allowed bags or to take pictures on the staircases. 3. Tipping is "required" before the tour starts and this guy probably won't even be your official tour guide. 4. He will scream at you for trying to get his attention when you just want to be treated fairly. You get to the counter first to get seating assigned earlier, but he will not tell you to line up until after he's already assigned people who get there later than you. Get into a screaming match and enter hotel security. 5. They tell you there will be pickup after a Vegas show, but don't show up and tell you to take a taxi back when you call the company because it's useless calling a guide that doesn't pick up. 6. Bad food that isn't worth it. Better off going around the area. 7. This guy have no problems yelling at customers, probably will yell at little girls too. read more

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Booked a 7-day LV trip with CTour Holiday for my parents who don't speak English. The trip starts on 1/25/2020. However, the outburst of Wuhan coronavirus (2019-nCoV) killed 82 people, infected nearly a thousand, and potentially infected several thousands in China by the time the trip started. Because the tourists of CTour Holiday mostly come from China, it is possible that some are potential carriers. On 1/24, China banned all touring groups in the mainland to prevent spreading the deadly virus, but CTour Holiday continue their services, organizing trips for Chinese tourists, mostly in population dense areas in the US. I called the office, tried to cancel or reschedule the trip. The answer was no cancellation = 0% refund. I would agree if this was the good old days. But now the coronavirus is widely spreading and sickening people. The only two conditions that CTour Holiday agrees on a refund are either you directly come from Wuhan, or you are a doctor who needs to treat patients in China. As a matter of fact, it could take 1-14 days for an infected person to develop any symptoms. Tourists on the bus could be potential carriers. The warm, cozy bus can be a natural incubator for virus propagation. Expressing my concerns to their office results in cold responses like 'You could wear a mask', 'you are overreacting'. First, masks are out of stock from Amazon or local CVS stores in SF. Second, it is really not overreacting as you can read here for the recent updates https://www.nytimes.com/2020/01/27/world/asia/china-coronavirus.html In the end, I got 0% refund. I believe there are other travelers who are facing the same problem. Money is one thing, but raising public health concerns is another. Hope I knew other ways to file complaints. read more

We had a very frustrating experience with the service of CTOUR HOLIDAY for our San Francisco Tour from Costa Mesa, that we don't wanna do group tours again.. 1. Bad start. Pickup at 7am by a van. After an hour, transferred to a bus. Thought it was THE tour bus to SFO. But after another hour, had to transfer to another bus. So it was already past 9am that we started travelling for the tour. 2. Tour guide's ability to speak in english is unacceptable. Maybe this tour is really just FOR CHINESE. They should have told us. It's annoying that he's giving a long speech in chinese, but the english translation is (inaudible) one liner or two. 3. Early on the trip, it was announced that we had to pay USD154 (USD27 for mandatory tip for each person for the 3-day trip; USD50 for mandatory fee for several locations for the trip; USD42 for SFO cruise; USD35 for SFO deep tour -- which we never found out what). Paid for USD400 for 4pax before the actual trip. So paying an additional of USD154 for each person (USD616 in total) is unbelievable! More so, after the trip.. Soooo not worth it!!! 4. Deceiving itinerary! According to the itinerary we received prior to the trip, on the 2nd day, we had an option between Madam Tussauds & Exploratorium. But from our previous tours before, already saw a couple of these wax museums so we opted for Exploratorium. According to our agent, we'll have the OPTION on the actual day to pick which one we would join. But NOOOOOOO! The tour guide said, we only have to go to the wax museum. Unfortunately, it was one of the locations included in the USD50 mandatory fee. When we complained to the tour guide, he said, that's the problem with the agents, they would just say something to sell. So pissed off that I called the agent and told her how she lied about my options. She defended by saying it was the itinerary she received from the tour company. So who's lying?!? I don't know. We're already trapped. 5. Stopover for food is completely frustrating! On the way for food stopover (lunch & dinner), the tour guide kept on promoting these buffet restaurants. But he said, if we don't want to, our choice. WTF! We were in the middle of car accessories shops. We only had an hour to try and find a decent alternative. Of course, part of their business tactic, right? Didn't sell though. Who would want to eat in a buffet for barely an hour? No one would enjoy that. Besides, we don't even know the restaurant's reputation. 6. The only positive side I can say is we were in a decent hotel/inn for both nights. Although, it still deviated from the hotels mentioned in the itinerary. And another misinfomation.. we weren't told that breakfast was included in the 2nd hotel. Good thing we checked it ourselves. But the night before, we were informed, not just once, that he'll drop us to a place where we can get our breakfast on the way to Yosemite. This tour company doesn't deserve even this 1 star. Unfortunately, this is the lowest possible rate.. I will NEVER recommend this company to anyone!!! read more

This company should not even get 1 star. It is horrible in providing service, keep blaming and use "misunderstanding" as a reason to get away from their responsibility. We went on a Victoria trip and was the worst trip of our life! The tour guides have zero knowledge of the road and neighborhoods! Stay away from this tour and their affiliates, during the trip we had to change the buses five times. It was terrible! read more

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We went to Grand Canyon Az. 3 day,2 night from Los Angeles The first thing that everyone objected to was that the tour guide collected 90.00 to enter Grand Canyon and collected 27.00 for gratuity up front . First day to Las Vegas stayed at Circus Circus it was O.K. 2nd day drove 5 hours to stay 1 hour in the Park then back in the bus 5hrs to LV. The conditions on the bus were shabby. Window shades, seats,and footrest were broken.The toilet remained locked I will not recommend this company to anyone read more

CTour Holiday - We went to south rim of Grand Cyn,Az The conditions in the buses were shabby . I will not recommend this company. Extra costs were charged. - Travel Services Near Me - Monrovia, California

Yosemite was cancelled but was only notified on the day of the tour. Bus Broke down on the second day of the tour. Bus BROKE down again on the third day. We were supposed to leave Clarion Inn Hotel in Modesto, CA. Almost missed my flight. The Tour Guide Albert said he will take us to LAX but he doesn't even know if they can fix the bus. He said wait - i wont take a chance to miss my flight and what if the bus breaks down again some time later along the way - Who knows? He also said to have our friends meet us at LAX, i told him they can't because our Luggages and stuff our in the house. The Vendor is CTOUR in MONrOVIa - but TAKETOURS is not conducting full investigation of what really happened. I called and emailed them many times for a refund - Out of pocket expenses that i incurred since i took the greyhound bus to LA so i can come to my house and get my stuff and not mias my flight. They're refusing to refund my fare going back which is only one hundred fifty-two dollars for two persons for crying out loud. considering ALL the mess and inconveniences. I emailed them all the receipts and proof. Have some decency and do people right. read more

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Bus driver of bus #368 almost side swiped our vehicle on the West bound 210 freeway. No signal to change lanes.we kept blowing the horn at him but he just forced himself over. My son was able to maneuver himself ahead & pass ahead without getting hit. That driver is a liability to your company & should not be driving passengers. I'm inclined to report this to Dept. Of Transportation. read more

4 of us joined the 4 days Yellowstone tour. Tour guide Joseph and driver Jeff were awesome. 3 nights hotels were all nice and clean. The tour schedule was packed which is expected. It did mention to collect $80 for fuel and $10 service each day so no point to complain about this. If you don't agree then don't join. read more

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My husband and i joined Yellowstone tour from 8/6 - 8/10. The first day we landed on Salt Lake City Airport and checked into hotel room. The next morning the tour guide collected 4 days tips and additional fee advance when the bus start running. (I thought the tips should collects at the end of each day after the service) He wasn't smiling through the whole trip. The bus was so old with broken a/c. We were sweating through the long rides. We got dropped off to the hotel at the 4th day and took the flight back home at the 5th day It was one whole day in park plus couple hours in somewhere each of 2nd and 3rd day. We paid $1796 tour fee, $240 additional fee and $96 tips plus airfare today $2692 for 2. That was not worthy. We stayed in 1 star motel at the first night in Yellowstone. i am not recommended. read more

THE COMPANY TAKE TOUR - AKA CTOUR DO NOT TRUST COMPANY, WILL STILL YOUR MONEY... The company have very rude employee on the phone and the bus guide. We rode over and hour in Las Vegas going back and forth. The bus pick up is very unorganized. We drove passed my resort about 6 times. My family members was unable to cone the company did not give me a refund. When calling the company, the person was so rude on the phone, I told her she was a very rude person, talking to people in a disrespectfully. We was made to pay a service fee. NOT HAPPY WITH COMPANY!! read more

I don't know where to start with this company, the unprofessional behaviour they show is unprecedented. Utterly disorganised and rude feels like a complement for the tour company. The tour guides can't for the love of God speak English. This should be called a Chinese only tour to avoid confusion. To highlight my point on the unprofessionalism, there was a fight between the drivers and the police and medics had to be called. Another highlight is that the guides don't know anything about the history of any of the places we visited although they can tell you how much something costs which I found odd. They make up their own history on things they don't know. I would suggest to avoid this tour company at all cost and save yourself the frustration that comes with it. You will also save money just driving yourself to the places in West. read more