1. CT Service Plaza

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North Haven, CT

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CT Service Plaza

2.8 (6 reviews)
ModerateRest Stops
Open • Open 24 hours

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9 years ago

Definitely needs more bathrooms! Line for the ladies room was outrageous! Also bugs were crawling all over the windows

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Whitney Inn & Suites - Wet stains on floor behind toilet

Whitney Inn & Suites

(16 reviews)

$

I'm writing this review of the Whitney Inn and Suites at 3400 Whitney ave in Hamden Ct because of…read morethe continued pleasurable experience that I have when staying here. As a traveling business executive , it is very difficult to find accommodations where you feel safe , always welcome and comfortable , and where they understand your needs. At the Whitney Inn in Hamden , I not only have these things but even much more. The location is great , easy access to major highway's , extremely clean , and always treated with respect and an " whatever I can do for you attitude ". I attribute this treatment to Sandy , the manager , and her entire staff ! It is an Inn that I would not only highly recommend , but be extremely comfortable in bringing my family to stay !!

If I could give them 0 stars, I would…read more I booked a room at this hotel this past weekend, 2/1/20, and checked in at about 11:00am. Immediately after going to the room to put my things down, I ran right back out to run errands, and didn't get back to the room until 5:30pm. (I left back out at 7:00 pm) I return to my room around 2:30am the next day and found a nasty bug crawling on the wall--it appeared to be a bed bug. I could NOT pack my things fast enough--I was disgusted. I probably spent no more than 4 hrs total in the room and was told at checkout that I would have to come back the next day because the manager wasn't "in". (The worker had no clue what to do...BS) Long story short, I called later on that day and the manager told me that I was just trying to get my money back--very absurd. Mind you, I live about 50 mins away from the hotel, why would I want to drive home that early...please let me know? I legit started itching and could not function...I had to go. Anyways, he told that me I would only receive 50% of the cost of the room back, which was baffling because I did not spend the night. He began to argue with me and told me that the hotel had been renovated and there was no way I could have found that bug--I am the one who brought it there. (Renovations doesn't mean cleanliness smh) Moral of the story- if it looks like a motel, RUN! They advertise themselves as a hotel, has nice pictures of the rooms on the web, but the place smells awful and looks very identical to a motel. Sure, it's $76 a night, but do yourself a favor and stay at a hotel that is far more credible. (Marriott, Red Roof Inn,etc.) Needless to say, I will NEVER stay here again and will be contacting BOOKING.com to get ALL of my money back. P.S- I killed the bug and put it in a plastic bag and gave it to the worker at the desk, she didn't look surprised at all.

CT Service Plaza - reststops - Updated October 2026

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