BUYER BEWARE.... Wednesday I bought a GMC Sierra 2500 HD from CT Auto.... looked it over good, test drove it... it ran very well on city streets. I was told by staff and owner it was in great shape but sold as is... no 30 day warranty not even a day warranty.
Well I drove it home it ran a bit ruff on the thruway.. but seemed ok, I live 6 miles from CT Auto
T next day I drove it to work 30 miles to my job highway driving, I got to work and I went to back into my parking space and it had no reverse, I put in in park.. then again to reverse, I tapped the gas and the truck actually bounced as I backed up. I drove it home but noticed that at 60 mph the tach read 5000... way to high, I arrived home and a message came across the screen... "Transmission Hot" I called CT Auto and asked the owner if he knew about no reverse... he replied to me to have fluid level checked. On Friday I took it to Aamco ... What they found was.. no reverse, burnt fluid, it had trouble shifting into 3rd and would not hit 4th, its an automatic... that's why 5000 rpm at 60 mph, also 3 or 4 codes that came up showing troubles... $2,600 to fix.... I called owner of CT Auto... he said Aamco was ripping me off... that he was sorry but I took it for a test drive..... yes... yes I took it for a test drive... but the truck was always facing out.... I never had to back it up, on both test drives. Aamco assured me that this did not just happen in the day and a half that I bought it, but the trouble was there for a while.... I again asked the Owner of CT Auto if there was anything he can do.... he told me to have them flush the transmission and that would fix the problem. Aamco says it would not... the transmission is loaded with broken medal... the owner then said to me "Well at least you'll have practically a new truck"
I asked many question how's this... how's that.... when I bought it, my response every time was....Oh that's runs good, Its in great shape, No need to worry about that , we have been here for years an you can trust us. They told me the truck was checked out thoroughly and had no trouble with reverse... but when I called with the problem, I was told that it was my problem and I should have had the trans checked out. What happen to honestly, integrity and good business practice.... Well CT Auto has none of that...... only smooth talk, lies and deception.
Again people.. BUYER BEWARE and if you do buy from them.... I'd seriously suggest hiring a good mechanic to go over the entire car bolt by bolt do not trust CT Auto
I did not want to hit the STAR rating because frankly they are not worth the effort to click it... but to post my review I had to... read more