We have been using Floor Covering Shop for years and have always had excellent service. Greg has…read morealways been professional and courteous, and seems to know exactly what we are looking for after only a brief conversation. We have recommended them to family and friends and continue to go back.

The quality of the materials and the installers was excellent. The variety of choices for our…read morekitchen floor was very good. Communication between the store owners and my husband and I was limited. We were told that they would check with us during the job to make sure we were satisfied; that didn't happen. We we're never billed although they had our credit card on file. They called us to tell us we had never paid. When that was rectified we were told that we would receive a receipt and never got one. I would not recommend them and I would not use them again.

They did my carpet, hardwood flooring in kitchen, counter tops, tile in bathroom and shower. Can't…read morepraise them enough and service after sale is outstanding. They don't forget you.

Had the misfortune of dealing with Roy. Called to explain…read moresituation with a second floor leak and looking to expedite new floors in a small area. Roy set a time to come later in the week, spent 5 minutes here. Explained time crunch and said he would have a quote that night. No quote came, next day no quote. Called Sat, was told it would be emailed over shortly. No quote came, called Tuesday, was told he didn't do the quote since they couldn't take the job for months. Fair enough but dont drag me along if you're too busy. We think he didn't like us, he freaked out over a blind basset hound with 1 eye and asked us to put the dog away since he was scared. I think he passed on us since he heard us laughing at him. Call somewhere else....

I had 3 rooms that failed installed by Lowe's in 2018. They…read moreonly give a 1 year install guarantee I did not want to go through the buoracacy of a big box store. I called Scott he explained he just had a knee Replacement and was hurting and would get it done for me. Next day Scott with 2 canes and his helper AJ came and Scott insisted he walk up 13 stairs To get the job done. I live In Simsbury a good drive away. I set him in a chair in the doorway and he gave AJ the plan In 2.5 hrs job was compleated and Scott 70 plus years old 2 canes with me in the front walked down 13 stairs to his truck. His company 45 years old AJ and Scott should get A Medal!!! Never seen more determination in a human in my life. He has a showroom in Hartford and does Everything in flooring you will Love Him Thanks for reading this I was compelled to Thank him any way I could.

From the owner: We're a family owned, full-service flooring company providing expert installation of all flooring…read moreapplications and quality customer service for your home or business for more than 3 decades. We also provide restretching and repair services.we remove carpet bubels and wrinkles. Please visit our showroom at Pro-Source, Murphy Rd., Hartford, CT, for a wide selection of residential and commercial flooring products. No job too big or too small!

Came and measured house for free estimate, went over the details, and I got a fair price…read more I got an updated cost almost immediately after making the initial deposit, for the shoe moldings that apparently weren't included in the quote even though discussed when measuring for the quote. Floors aren't leveled properly. Have bumps that can be felt walking around, this after applying leveler AND grinding down a high spot on the concrete slab in the living room. Installers initially refused to come and clean up afterwards, but made a show of it after I insisted they vacuum up at least some of the concrete dust that was ALL OVER my house at the finish of the job. Every day when I hear grit under my floor while walking around, it reminds me how these guys just phoned it in. No work ethic. Sweeping up concrete dust just isn't enough prep to lay flooring directly on the slab. Sad when you need to be there to watch a contractor to make sure they do the job right.

Two days ago the person came over to get an estimate he said he will give me the estimate yesterday…read morebut he still have not e-mail me the estimate yet he is a big lie don't trust this company very poor service I request please look for a different flooring company there are so many flooring companies out there in Connecticut TLC IS NOT THE ONLY ONE thank you

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!

They provided fantastic service, and it was effortless to work with them! I got my carpet removed…read moreand a vinyl floor installed. All other quotes were double or more than the one I got from this place, so I was worried that it would be shoddy workmanship or low-quality vinyl planks. But it was great workmanship with high-quality material. I'm really glad to have worked with a local business rather than going with a much higher quote from Lowes, Home Depot, or National Floors Direct.

From the owner: Lord Wood LLC is the ultimate destination for those seeking top-notch upgrades for commercial and…read moreresidential spaces.

Alfredo and his team were fantastic! Pillar Flooring came highly recommended by a very fastidious…read moreneighbor. They exceeded my expectations in quality and cleanliness (sanding floors is a mess, but they left the whole house spic n span) and they got the job done on time and on budget, even when the scope of work changed due to some unexpected subflooring issue that needed to be addressed. Pillar flooring may not be as inexpensive as the Big Box stores, but the value they bring is unsurpassed. You get what you pay for. Price is what you pay, Value is what you get.

Pillar Floors is under new management. Alfredo and his crew are top notch! The work efficiently and…read moretimely and clean up after themselves daily. I was worried about the dust from sanding floors but I didn't have to be. They used bags on the machine and covered my belongings with drop cloths; there was little clean up. We had our harware maple floos of 23 sanded and had 3 coats of water-based stain added.; we love the finish! Alfredo came and showed us samples of stain and finishes prior to deciding. We are glad we stayed with Pillar Floors from out first install!