Had previously dealt with the gentlemen regarding my mom's jewelry, so when the need again arose,…read moreno hesitation returning. John was professional and gave me a very accurate appraisal of the jewelry I presented. Totally recommend this business.

great place. I had the pleasure of meeting Tony this time I went to sell some gold I had. I have…read morenothing but great things to say about this business. very helpful honest and all around great place. thank you so much for always being so professional honest and kind

A few years back I brought my wedding band and wedding ring to the store to get them enlarged and…read morecleaned. The results were amazing (kudos to the craft person/jeweler who cleaned/enlarged my rings). The sales people were another story. When I asked the male sales person how much the enlargement and cleaning would cost, he responded, "Not a lot." Really? This was so unprofessional. Unprofessional Act #2: I had to call to find out when my rings would be ready because no one called me. Unprofessional Act #3. When my husband picked up my rings, the sales woman made a remark about how small the rings/my fingers/hands were. I am an Asian-American woman/mother who has been harassed by many White Women/White Men in Upper Montclair, Montclair, Cedar Grove, Verona & West Orange, NJ for years. It saddens/shocks me to admit the level of racism I have experienced in this area. I was shocked that the sales woman remarked about the size of my rings/fingers after we paid $150.00 to get these rings enlarged/cleaned. The lack of professionalism in Essex County, NJ is disappointing, yet no longer shocks me now that I understand how racist this area is.

Replaced batteries on watches and a small jewelry repair. Immaculate service with quick turnaroundread more

I am not your average Upper Montclair resident....feel a little like Pretty Woman walking into most…read moreshops here. I finally went in and had the best experience ever. Will continue to do all of my jewelry business here. Wonderful customer service, repair service and jewelry products

I wanted my white gold ring rhodium plated. When I picked it up it looked brand new. I highly…read morerecommend this store they can fulfill many repair needs and the jewelry that is for sale looks incredible.

From the first day I came with my now husband to meet them after he got my engagement ring made…read morethere, they have been nothing but exceptionally helpful, gracious and very professional. Also I always get a smile and a hello when I walk in. They really go out of their way to help you find what you're looking for. They have a really nice collection of the finest jewelry and have the latest items as well as collectible items too. I go back frequently to see what they get in. I get my ring cleaned anytime I go for free. Their store is roomy and immaculate. They also offer good advice and are very knowledgeable about jewelry and gems. Their service turnout is amazingly fast and also perfect every time.

Amazing jewelry shop. I had a wonderful experience here when my permanent gold bracelet that I've…read morehad since I was a very young girl broke. I was distraught as the bracelet was given to my by my mother when I was very young and hand grew making it essentially a permanent bracelet. My mother has since passed so I was heartbroken when the bracelet broke on a cruise I was on. I discovered this shop offered jewelry repair and brought it in to have it worked on. The owner and staff were extremely helpful and professional. The repair was made on the bracelet by adding extra gold essentially making it a bangle I could take on and off, they even replicated that pattern the bracelet had with the gold they added on so you couldn't tell what was new gold and what was he original bracelet. I am so appreciative of the care that went into the repair of this extremely sentimental possession. Highly recommend coming here for any of your jewelry needs you will not be disappointed.

West Essex Jewelers is always there when I need a gift. In this case a pair of diamond stud…read moreearrings for my 3 month old great-granddaughter. Customer service is tops!

This has been our go-to jeweler for over a year. Joe and his staff are friendly and knowledgeable…read more If you are shopping for new jewelry or need something done to your existing jewelry, West Essex is the place to go.

I found this operation to be slick and highly dishonest. They claim "WE ARE NOW DOING IN HOUSE…read moreSHIPPING." (SEE THEIR WEB). t is a con job and probably a highly profitable one. Certainly, this is not the only low-end auction house on LIVEAUCTION that perpetrates this cheesy fraud. Before we purchased an item, we requested an estimate for shipping as we'd had problems with auction houses on LIVEAUCTION wanting 5xs what something cost to ship, and they would only give you the actual cost AFTER you purchased and paid for a lot. If something should cost $40 for handling, boxing and shipping, you get a bill for $200 or more. We rec'd an invoice from John Nye. !!! No shipping cost was noted in the form field!!! John said his partner, Ron, would provide one. Ron emailed that he could only provide shipping cost AFTER you paid for the lot. An auction house that claims to ship but does not know how much to bill?!?!? Same ol', same ol' that most of these low-end auction houses use. Then you get the bill for 5xs what it should cost or they keep/steal your purchase. We estimate that this con job could easily cover their over head. These people John and Ron operate in collusion. BEWARE!

Nye & company has what serious collectors call a 'great eye'. If you are a regular follower, what…read moreyou will see at Nye auctions is not only an interesting variety of antiques and art, but items that many times have a certain distinction in style and craftsmanship that sets them apart from the usual auction fare. Two of my recent Nye purchases illustrate this point: a Sheraton sewing table and a George III arm chair. If you search auctions for either of these, you will come up with a large number available for sale. A Sheraton table or a Georgian chair are easy to find, but what is difficult to find are outstanding examples of design. A certain turn of the wood here or the maker's attention to proportion there make all the difference between an 'average' antique, and one worth cherishing as a fine example of the period. Of course, higher end items are always found at big-name auction houses and always accompanied by big prices. Moderate budgets and serious collecting rarely go together. However, at Nye, if you pay attention and search their auctions habitually, you are certain to discover that special piece of art, or furniture, or porcelain, and surprisingly, you will also find it at a very reasonable price. Dan New Hamburg, NY

I visited about a half a dozen jewelers before a close friend recommended Richie at WO Jewelers. I…read moreowe that friend a few steak dinners because he saved me and my family thousands. Richie made a custom ring that my fiancee gets comments on multiple times a day. He nailed it. Just make an appointment and stop down. It sounds corny, but after I left, it felt like him and his wife were friends. You don't get that too much anymore these days.

I purchased a ring in Italy, it broke the week we got home. I…read moreVisited WO Jewelers on a day it was CLOSED but Robyn still opened the door to help me. She went above and beyond to get a replacement ring from TiSento in Europe. We were in contact during the few months it took to get new ring. Without her, the ring would have been a total loss but she made sure I got a new one to commemorate my trip. The store is filled with amazing jewelry and the staff is all delightful. She even cleaned all of my jewelry that I was wearing when I picked up my ring. I am so happy I found them! Thank you Robyn and West Orange Jewelers!

Jalen was knowledgeable and patient with my indecisiveness. I can't wait to do more business with…read morethem.

I've been coming here for a couple of years now. Friendly service, nice inventory , this is my go…read moreto place for jewelry. Thank you Rashel for providing great customer service and for helping me with my anniversary gift for my wife.