The process was very streamlined and organized. As a first time new donor this helped ease the confusion a lot. They kept a good eye on me and helped me the entire process as far as what to do next, where to go, and what to do. There is a lot of information you have to read and go over so having someone there to help was great. The whole thing took about three hours but that's only because I was a new donor and had to go through my physical, completing a health survey and registering so that's understandable. Michael Freed read more

Bathroom hand dryer is so gross. If by chance you make a mistake and look inside. The floor and the toilet seem clean. Walked in today to use the facilities. 1210. Six days ago I posted this post. And now if you check out my pictures. You'll actually see a clean hand dryer that was the only complaint I ever had about the bathroom. I mean besides public bathroom toilet paper. Lol. read more

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They are always calling out. Making long waits to donate. They have the rudest intake people. There best employee is Linda.. BIO LIFE is much better. They are more caring. There employees show up on time. CSL has gone down hill fast. Don't waste your time with that garbage business. read more

So today I had to go through the whole process of starting over again because I hadn't been here in over six months. That process didn't take very long at all and I am relatively happy about everything that went on except for when I was getting my blood pressure checked and Gentleman who was doing that is also paying attention to one of the other coworkers talking about something. I'm not sure what it was, but when they are doing this with a customer, they should be focusing all of their attention on getting that customer out as quickly as possible. When I came to the line to stand in to get to the floor to have the blood drawn the workers we are just doing other things, not paying attention to who is in line and calling us back. I felt that was a waste of time and it took too much time for them . I was in the front of the line took too much time for one of them to call me back to get hooked up. I like Octapharma and BioLife better. read more

CSL has great workers,it's cooperate that's a problem. They change rules without giving clear instructions and are constantly reducing pay scales for donations. I recently referred a friend and because they changed the rules and never gave us clear instructions I was denied the referral bonus read more

The staff is always super friendly, even when it is extremely busy! I always feel well taken care of when I leave. Definitely recommend!

This place gotten worse for the money, at my weight class now they reduce my 1st donation again now to $35 and $50 for the second one, total $85, its insane, so I moved to BioPlasma, omg theres no weight class over there and I get $45 for first donation and $85 for second total $130. But i do luv the crew at at CSL, I wish they didn't do that cause a lot of us left CSL. read more

CSL Plasma - chart - Blood & Plasma Donation Centers Near Me - Vancouver, Washington

I gave up on this place. Major staffing issues, long wait times, poorly trained phlebotomists. I'm sure it'll get better when they hire more people, and aren't so over-worked like they are currently, but right now just find a different place to sell your plasma. read more

First, I want to say the people working the floor are wonderful and do their best to provide good service. Today, April 15, 2025, there are 22 people in one stage or another in the donation process, excluding the people who are in the chairs donating. There are 2 (two) people in the screening process, and 2 (two) phlebotomists working the floor. There are three (3) people walking around, not interacting with doners or phlebotomists. CSL makes millions of off the doners, they need to ACTIVELY RECRUIT STAFF. The small amount of money paid for the donations is pathetic and undefendable. For your ~ $50.00 you stand (yes, stand. They took the seats out a year ago) in line in excess of 1.5-2 hours. They are introducing new machines that are supposed to lessen the actual blood removal/return... but if you don't have the staff to operate the machine, it is a pointless upgrade. They have a poster on the wall and a metal box to leave positive comments for staff, there is a pen and a place to hold paper... but in the three months they have been up, I have seen no paper.​ read more

Unfortunately, I would not recommend this location. My mother tried to donate plasma, the first time she went they didn't get everything hooked up correctly and she ended up with a huge bubble under her skin and a huge bruise that lasted for weeks. They sent her home with a Band-Aid and an ice pack. She tried to go back a second time and was told that something had come up in her blood work, but not to worry about it. unfortunately, it meant she could not donate plasma anywhere, but told her it wasn't a big deal and to share with her doctor whenever she had the opportunity. What came up on her blood work is that she was in the early stages of cancer. When she showed her doctor this letter months and months later, her doctor was floored. She said that these findings indicated that there was something seriously wrong such as cancer and that they should have told her to speak to her doctor right away. We could have had her cancer detected much sooner, but they literally told her it was not a big deal and to not worry about it. Their laid-back approach to a significant finding in her blood work could have literally cost my mom her life. read more

Maybe hire more staff? No one seemed to know what was going on. I had staff offer me the same paper work like 3 or 4 times, and somehow nor remember talking to me 3 times in the last hour? This staff is either on pretty good drugs, or just drunk. How many times do I have to fill out an identical for and have then check my ID and SSN, before the remember me? read more

This used to be a good place until last week. I've now been there 3 different times since they put machines in. last time i was deferred because when i walked out AFTER WAITING 2 AND A HALF HOURS, i said "This place has really gone to shit". Never have enough staff and it takes 15 minutes to stick someone with a needle read more

After the Saline went in my arm I felt pressured around my arm and I knew something was wrong when I couldn't move my arm afterwards. My arm was swollen with horrible pain. read more

CSL Plasma - Bruise - Blood & Plasma Donation Centers Near Me - Vancouver, Washington

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While the staff is absolutely wonderful I did some research on how much plasma companies get per ml of plasma and it absolutely is not reflected in the compensation here- especially for returning customers. I hope they pay their staff well but I know they are making a huge markup in profit from existing customers. They use goodwill and desperation against all of us donors and I hope there is an end soon. read more

CSL Plasma - Price companies pay for donations - Blood & Plasma Donation Centers Near Me - Vancouver, Washington

I've been going to the Vancouver CLS plasma for years and they keep taking things away at the CLS Plasma center. The last thing is we have no chairs to sit in while we wait. Several people are on SS disability,so we can't stand for 1 to 1 1/2. Please bring back the chairs!!!! read more

After waiting for over an hour to get through the line, it just takes too long while employees in the back aren't getting people hooked up to donate. I would suggest going to a different CSL overall bad experience. read more

Yesterday was my first time donating and it was surprisingly easy. The first time definitely seemed to take forever because of all the profile/data collection stuff, but that's to be expected. The donation time itself went by pretty quickly; I easily waste the same amount of time when I get to scrolling on social media. I didn't experience any pain or discomfort during or after. When I was done I just went about my day like usual. The staff I interacted with were all nice and had a chill vibe. I get a bonus for doing this review, but it's all true. read more

Came to donate, and was "helped" by Kaitlin. She asked my name 4 times. Did not give her full attention to me. Then left me in the middle of being prepped, so she could help someone else. Causing her to re- start the process when she finally returned. It has really gone downhill since Covid. They really could focus more on treating donors better and respecting their time. read more

So I brought my two adult children to donate plasma and they told us the process would take 2 1/2 to 3 hours, keep in mind we came in early afternoon as recommended. An hour and a half goes by and we still have not been screened and there is nobody in sight. I went back to the front desk and asked where the screeners went and she said they went on break. What a freaking joke! After waiting another 30 minutes we all left. This facility is poorly run and the gal that checked us in had dirt under her nails which grossed me out! We will never go back! read more

Friendly staff, comfortable donation beds. Nice incentives for new and return doners. Helping people and getting paid is great!

My experience went well. I was referred by a friend to donate plasma. Arrived around 11am. The initial check in, creating a profile and taking vitals was pretty quick about 45 minutes. Then had to get the physical which went smoothly and fast. Took another 20 min. Then was transferred to the donation area with the floor staff who took good care of you. They made the process simple and easy for a first timer. The blood transfer was another hour. Making it a 2 hr process total. I would recommend it to others who haven't tried it, to donate at least once to make some extra money. read more

Very friendly staff and professional. Everything was very sanitary and it's a smooth process every time I come here. Depending on your time that you donate it can get a little busy at this location. read more

I haven't been here for over a year. Have had very positive experience signing up and donating again. Come early to sign up for the first time otherwise it could be a long wait. read more

So I went into this center to begin donating plasma; I had checked the website before going to see if I could do a preregistration before going in just to get some of the medical stuff out of the way and save a nurse from having to input it all. The website said that it can take 2 hours for your first donation and 45-90 minutes for all subsequent donations. So I thought cool I'll plan for 3- 3.5 hours because everything just takes forever right now. After waiting for over 2.5 hours for the initial intake (read a paper, watch a 20 min video wait to be called back) went back up to the front to see about how's much longer it would be to do the intake screening. And the gal responded 'well we're really busy so it can take up to 5 or 6 hours'. ?!?! Which is shocking by its self as that's triple what CSL's website says. So I follow that with asking what days to times tend to be slow and I'll come back then and she said 'I don't have a clue you just need to plan on it taking 5-6 hours' I want to donate plasma but idk if I have a whole day to sit around waiting to do it. read more

I took my BP B4 I went in, 138/74 & heart rate 82, get in-there fill out paperwork, Now it Time Fo BP! 178/123!!!! I felt good going in? And goes that high Don't have high blood pressure?!! There machines I don't really trust. Especially everything else passed! read more

Some workers are absolutely wonderful. But some like Julius is absolutely rude and uses foul language and makes unprofessional comments about women's titties in front of females. He's always rude to me and not personable at all. read more

I came to donate plasma but the staff here treated me like he was discriminating against me!

Donated plasma for the first time and it was a good process. First time is a bit longer but after that it is smoother especially if you use the app and do your donation questions ahead of time. read more

Great experience. Little old on the equipment other than that clean and friendly!!!!!!

Friendly informative staff. All info is transparent and given up front. A little understaff but who can fault them for that? If you are thinking about donating I recommend this local. read more

Nice staff, old machines. Hopefully will upgrade soon! Lines take awhile sometimes. But it's quick after the fir check in.

Staff is awesome! Got me in and out in no time. Would definitely be referring friends and family

Very good over all. In and out. Staff was very helpful and made things easy. Wish we would have appointments. That would be my only preference. read more

The care was amazing, safe, comfortable. Everything was very clean. The time from checking in to check out was very fast. The staff was amazing they were funny but professional and constantly checked on you to see if you need anything want to do anything. Special shout out to you Linda. She makes you fill at home and makes your visit feel less like you're at the doctor's. She's always funny kind and takes the worry, nervous tension away. And the main guy that deserves the gold star is Axel He is always professional makes everybody knows what they're doing everybody remembers everything make sure everything's set make sure everything's 100% always has a good attitude very smart professional he's the reason I keep coming around. read more

Short story is they'll scam you out of promised bonus pay, even if your name is on a plaque on the wall for loyalty. I've been consistently coming here twice a week since 2019. Multiple staff and management promised me on two separate occasions that I'd receive a $60 bonus for 8 donations in September. The app said it wouldn't count August 31st, which was in the same donation week. Management specifically said they'd include my last day of August as long as I got 7 in the rest of September. I did that and I was told I can redeem this pay on my next visit. They're now saying they won't honor my August 31st donation for the September bonus. They said they would have paid me if a note was left. They failed to do that twice when they assured me. They said nobody there has the power to pay me. I asked to speak to management while I was there, saying I'd never return if they didn't fix this. It was closing time so I was told management might call me back another day when they're available. The app says I've donated 159 times in the past year, which isn't even possible, but that's how loyal I've been. They're either incompetent or liars. I won't be coming back until they honor their $60 promise to me. They also lowered base pay on the 1st donation of the week from $60 to $55. That was also not ok. They'll say they give the same or more with bonuses for 6 or 8 donations a month. Their turnover is really high too. They regularly have new staff that are learning, and I haven't heard good things about how their employees are treated. It's not uncommon for them to be short staffed with long lines. You'll probably wait 30+ min after reception waiting to go to the donor floor. Just go somewhere else read more

I went to CSL to donate plasma for the first time in 25 years. Unlike my past experiences, this CSL location was clean and pleasant. The staff were all very professional, courteous, and friendly. I showed up right as people were going to lunch, so I had some long waits, but everyone made the process as pleasant and painless as it could possibly be. The actual donation part was better than expected: the staff was far more skilled than in my past experiences, everyone was cool, and the WiFi was good. I would totally recommend the place and I'm definitely going back. read more

Terrible! Stop discriminating against people! Your misinterpretation of the FDA rules and extremely rude and unethical behavior will be your ruin. People want a legal way to make an income and your "enforcement" is haphazardly facilitated. People are donating to your center often and getting paid to give you tainted samples. Not to mention the horrible customer service your staff exhibits when someone tells them the truth about their behavior. read more

The staff was very welcoming. It was my 1st time there so the process to become a donor did take quite some time. I got checked in and proceeded to donate. The technicians were so friendly, kind and informative. I would highly recommend them. read more

Friendly service and very helpful staff. I have donated previously in the past and it's a great way to get extra funds when you need them and also an amazing way to help save people's lives that can't produce plasma. There new donor amount per donation is amazing so if you are in need of some cash and have a couple hours to spare now is the time to start donating. Currently the rates for new people at up to $100 per donation regardless of weight for your first 8 donations. read more

Great way to make extra money! All the staff here are rockstars. If you're not afraid of needles I'd say it's 100% worth it, plus you're saving people's lives by doing it! read more