I have a love/hate relationship with this place. I love that they allow hemochromatosis patients to…read moregive blood with a prescription but really do not like how difficult they make donating. 1) I've received scar tissue in my arm from bad needle jabs. 2) Scheduling for therapeutic draws is needlessly complex and the donation must be done during M-F, not on the weekends. 3) The attitude is really odd and off-putting, especially compared to the Red Cross where the people they serve seem to be the focus rather than the employee. 4) They don't allow kids on the premises. Red Cross does. Doctors offices do. As a working parent with few babysitting options, this seems pretty inequitable. I love the idea that the blood I have to get out of my body can be used for donations but Bloodworks NW makes it such an obnoxious experience, I will donate at the Red Cross when I can and have my doctor'a office do the phlebotomy and discard the blood when I can't.

New permanent office location for blood donation in the Beaverton / Hillsboro / Aloha area!…read more Friendly staff and a smooth process overall to help others!

BRING BACK THE WAITING CHAIRS. I work hard all day, and the last thing I wanna do afterwards is…read morestand in line. This makes nothing "faster" or "more efficient"; just more annoying. Dumb idea. Booooooooo! The staff are all beyond PHENOMENAL, by the way. I look forward to seeing them every time I donate. 27 out of 10 toasts. (Give them a raise.)

Just GROSS!…read more Terrible. I would rather go to jail than spend one second in this dirty cesspool. Filthy facilities, checked out/incompetent employees, tedious check-in procedures. For $75.

It isn't worth it. The amount you get paid for continuating to donate keeps decreasing. If you get…read morea horrible phlebotomist you run the risk of an infiltration, bruising, an infection. You sign away holding these places responsible. Pharmaceutical companies are making billions these plasma companies are making millions AND those needing the medications can't even afford their meds. Those donating don't get paid much and you run the risk of so many things. IT'S NOT WORTH IT!!!

they didn't let me know I had only 30 days to do my first 4 donations for $125 each instead of the…read more$40 regular donation bullshit. Such a scam. I came in 3 or 4 days past the 30 day mark and the lady said there's nothing they can do. Fucking insane how they make $10,000+ off of a couple donations and can't even pay a reasonable rate. Scammers.

Easy, no appointment necessary, for lab work, part of the Providence network…read more After a doctor appointment on the first floor, the doctor requested lab work. I assumed I needed to head up the street to St. Vincent's Medical Center or the East Pavilion, but the doctor said, just go up to the 2nd floor and give them this paperwork. I said, 2nd floor of the Medical Center? No, just take the elevator up one floor. Note, building is in the process of getting painted so there were no signs (4/8/24.) After walking up and down a long hallway with no success, I stopped in a pediatric office and the receptionist told me the lab was in the hallway directly in front of the elevator. Walk across from the elevator, hallway goe off to right, about half way down on the right is LabCorp. The hallways are very sterile with small signage. Once inside, you do a self check in at the kiosk. The machine couldn't read my insurance card, no idea why, so I had to manually type in all the info. This happened to several other people so it definitely warrants being fixed. After that, I took a seat and waited my turn. Some people had set up an appointment so they were in front of me. There is a screen with people's initials so you can see where you are in the queue. My wait was about ten minutes. A little soft background music in the waiting area would enhance the environment. The technician was friendly, efficient, and most important, skilled. Hit the vein first time even though I was a bit dehydrated, and a minute later, done. I have an order for a repeat test for early June, and now that I know this lab exists, I'll stop here. There is a parking lot right out front, easy exit off 26, very convenient.

Generally the staff is competent, friendly and my waits for my appointment are not long. However,…read morethe problem is communication with my OHSU clinic. 100% of the time I am told by the staff that I have no order from my doctor. This is because my clinic and their medical organization fax orders to labcorp instead of using an electronic system. This means that labcorp staff need to know the day the order was received and then search through all the faxes received that day. I don't really know when the order was received by them. Last time I had to get my clinic to fax the order again, and had to wait around for that. This time I'm going to bring a paper copy of the order. The communication is broken on the other end as well. My clinic never sees the results since they come via fax to a phone number they don't check, or at least not regularly. So, I download the results from labcorp's site and attach them to a mychart message. I fault primarily labcorp, but also my clinic and their organization, my insurance company (who requires me to use a lab that doesn't communicate well with my medical provider) and myself for not making more noise about this. (I'm trying to remedy that with this review.)

The phlebotomists are always extremely cordial and yet quite professional. One always is made to…read morefeel welcome, and that you're not just "another customer". They make getting your blood work almost a pleasure!

05/08/26 ~ as a rule i post only to applaud excellent customer service, but regarding "LABCORP"…read moreas-follows... 01) i tried by phone for a week to make a simple blood draw appointment with "LABCORP," using their published telephone numbers, but always deflected away by phone robots, ie THERE IS NO PHONE ACCESS TO "LABCORP" in Sherwood Oregon 02) i finally drove from another city and walked into the building itself, and waited for 20+ minutes for the nice desk person FROM ANOTHER COMPANY to find an unpublished "LABCORP" phone number with which to make an appointment (i've been to this same lab ten or twelve times over decades, but now it's owned by a megacorp) 03) i returned to my office spent forty minutes struggling with phone robots to make an appointment a week out at 1045a this morning (fyi to digital folks: "an appointment" is a specific time agreed-to and adhered-to by all parties) 04) arrived 1030a for the 1045a appointment as i didn't want to keep anyone waiting ~ there's no front desk, so paying customers are greeted by a computer and five minutes of computer work even though i'd been there a dozen times under previous ownership 05) from my chair in their "LABCORP" waiting room I counted eight people who were called-in before me AFTER the 1045a appointment time, and five of the eight had arrived there after me, and it's now 1130a 06) i was instructed to "ring a bell under a tv" about this failure, so I did so, twice with no response 07) i called and last-minute canceled my noon neurologist's appointment which was scheduled three months ago ~ i will pay a couple hundred minimum for this neurology cancelation, in addition to another very extended wait time to see the neuro 08) a nice "LABCORP" [human] tech eventually appeared in the waiting room, then disappeared awhile and subsequently returned to deal with me and ultimately drew my blood at 1130a for the 1045a "appointment" 08) my [top-shelf providence insurance] concierge just told me with no ambiguity that "LABCORP" owns a monopoly in Washington County and there are no other labs available to me 09) you've now had a heads-up on this wholly unprofessional nightmare "LABCORP," and best luck I'm hoping your experience is much better 10) just confirming that the tech was visibly frustrated but ultimately completed my three minute blood draw in three minutes with no problems ~ like you and me, this lab tech is also a victim of a giant robot-managed megacorp, and she's simply attempting to do a professional job 11) my all-in time investment in getting a single three minute blood draw is six hours, conservatively

Friendly staff, very clean facility. All the snacks!…read more Was very welcoming to new patients. Very smooth process and everyone was able to answer all my questions at every stop.

07/29: I went in to donate plasma today for the first time. My spouse had gone the day before and…read morethey had accepted a voter's registration form as proof of address. A manager, in fact, was the one who said it was okay, along with a nurse. When I went in today, with the same exact information, they told me that it was not proper documentation. I let them know that my spouse was in yesterday with the voters registration and they let him donate. They said I still couldn't because they won't take the voters registration. I asked even if the manager approved it, and they said no. They just stared at me as I was telling them why I needed to donate, that im disabled and cant work. They made me fell less than, and frustrated. No kindness or empathy at all. This is ridiculous and not okay. I feel discriminated against, as my (male) spouse was approved, but not (female) me. Not right! I hope that this place actually addresses this issue. DO BETTER! 08/10 update: I called the number left below on Aug 2nd and left a message. I called again the next day and a very empathetic person took my call and went above and beyond to take my statement and info and reassured me that this was not okay and that it would be passed to a supervisor and I would get a call back... Well, its been a week and NOTHING! I'm not surprised, as their customer service was awful at the location, they must have got the, "I dont care about customers" attitude from their higher-ups. This place is a joke. They cant even return a call, let alone treat others with a bit of respect! CSL Plasma, you cant do better, can you? 08/11 update: Got the paperwork they specifically said, went into donate at 3pm (they close at 7pm)and was told I couldn't (AGAIN) because they aren't taking new donors today. WTF!?! I understand you're short staffed, AND that's your job! You still have to do it. Or at least update your clients before they waist their time and money trying to get there. Side note, this was the same person that denied me before... DISCRIMINATION? (Scruffy brown hair and beard, I believe his name is Jessie.) So I called the number, again, and their office is closed. ‍ Left a call back number, doubt they will call me back. I'll keep updating.

This is the first Doctor that i have seen in recent years who actually treated me like an…read moreintelligent human that knows his body and wants answers. Never have i experienced a discussion about my labs and a break down in such a way that it was understandable. The referrals were explained and why they were needed. Walking in the first time on a referral I was nervous, but the front desk made me feel welcome and at ease. Answered every question and treated me land everyone else like old friends. Check in was easy. The lab tech that I had for a myriad of vials made the draw quick and painless. Her humor and manner was appreciated. She was even serious as she humorously handed off the 24 hour sample jug. She answered every question I had and sent me on my way laughing and smiling.

THEY WILL NOT CARE ABOUT YOUR PAIN.... I was a breast cancer…read morepatient of theirs and two months into my chemotherapy developed horribly life-altering reaction to the chemo (Paclitaxel). My feet and hands were numb until I would step on something or brush anything up against the tips of my toes or my fingers. Quality of life was zero. When I tried to get them to help me, they pretty much ignored my pain. They didn't do anything. I'm hold that cancer doctors are supposed to help with your pain to keep you from suffering and to allow you to be able to continue your treatment. Well I didn't get anything like that. I even refused treatment because I couldn't take any more pain from the cumulative effect of the chemo. It wasn't until today, one month after refusing treatments and putting in a referral request to go to the Knight Center with OHSU that they called and offered me an appointment with their Dr Windler, because they were concerned about my pain. Not after the first refusal of treatment, nor the second or third. Only when I requested to be transferred somewhere else did they offer me an appointment. I cannot believe how badly I have suffered. And even though it's been 4 weeks since I had treatment I am still suffering. The neuropathy and numbness continue. I can only hope my new doctor will be more understanding. Avoid this place at all costs. They're more concerned with how they look and what they can get from you and not how you actually feel as a human being going through chemotherapy. They even kept reporting in my medications file all the things that they gave me before and during chemo treatment and the chemotherapy that I received. And they even did that for the days I refused treatment and was not there. They scam you. Ridiculous.

The person who helped me did not adequately clean my finger before pricking it, barely wiping it…read morewith alcohol and I am dealing with an infection. The gal who helped me had her hair in her mouth and told me that the bigger needles hurt less. I worked in the medical field and when she said that to me, I just thought, "Did you really just say that? You're joking. This is a joke." It was so painful I cried out. If the techs at Kaiser can take your blood and you almost don't feel it, why can't the Red Cross Folks, who do this all day, day in and day out, be trained as well? It should not have hurt like that. There was no option to opt out of "donating" your blood to scientific testing. NO OPTION. Either "help save lives and you must donate to scientific testing, including third parties who we sell your blood to (this was in the paperwork that you have to read before you do it), or do not help save lives." When I told the gal that when my step dad died, he required a lot of blood and that's why I was doing this, she said, "I'm sorry... Did he make it?" And, finally, the "snacks" were mini oreos and unhealthy foods. Not even an orange to replace electrolytes and fluids. I mean, we give you our blood and you give us... the inability to opt out of having third parties scientifically test our blood and some mini oreo cookies, cheese its, greasy/stale peanuts, and small Mrs. Fields cookies. If I needed to replenish my blood and health, why would I eat an Oreo? To poison myself? At the end, the gal said "You saved three lives today." And I looked at her, the gal who I'd just told that my step dad died, and thought... Well, I personally witnessed someone require a lot of blood and die in front of me. So... no. You have no idea. I will never donate through you again.

Save a life and donate blood! I try to donate every two months. Thankfully they have drives…read morethroughout town just about every day or you can go to their donation center. The volunteers are super nice and try to make everything as fast and painless as possible. Get a rapid pass the day of and it will speed you up even more. Also, be hydrated - your blood flows far better. There are a crazy number of people who rely on your donations just to live their day to day lives due to blood disorders.

I was denied the opportunity to donate blood because my pulse was high. I was having anxiety about…read morethe experience. After the first person took my pulse I was told they would take it again in 5-10mins. It felt like 3 minutes. Had they waited a bit longer, my pulse would have gone down because the anxiety was lessening. I can feel it physically when my anxiety is high and I can feel it going away. With the need for donors, I would think they would have waited to check because they could have gotten a donation from me. The staff were nice but I don't think they really cared for me to donate blood. I rescheduled the appointment but not sure I will ever donate blood again as this experience was off putting. With rising prices, I not only wasted time, but gas too.

I don't mind this donation center. It sure beats doing a blood drive on-board a bus any day. As…read morefor scheduling a blood draw or platelet donation, your best option is to register online and schedule. But once you do, expect to start receiving the constant texts and calls from unknown numbers lol. After all these years, Red Cross still has not updated their systems. I think experienced donors know how I feel. But onto the subject of this place: ~ Its a fairly big facility with an open quad area. Blood donations in the front. Blood platelets and plasma in the back, in an enclosed glass section. ~ What's also great about this place is the staff. I've always ran into the elderly ladies at check-in that are smiling and helpful. The technicians I've ran into have ranged from normal yet talkative, to near-zombie-like and anti- social. ~ The preparation area and equipment used for platelet/plasma donation is quite clean. I've seen technicians wipe things down, and bring in new sealed kits. Its definitely different when donating platelets. Overall, this location does an excellent job in getting donors set up and checked-in properly. The bed, or gurney, used are clean as is the equipment. I'll likely return six months from now for another donation. But I bet I'll receive over 20-30 calls/text from RC before then.

WARNING VETERANS and anyone who actually wants treatment…read more Tuality OHSU Ortho in Hillsboro Veterans referred here for Community Care are treated like dirt. The patient is 100 days overdue for facet injections for pain. By the time he gets an appt. at the VA he will be 135 days overdue for pain treatment and needs to go back on Morphine for a month. THEY WILL NOT "CALL YOU WITH AN APPOINTMENT." Tuality OHSU Ortho did not tell the patients or the VA Community Care that there are no appointments. Sarah NUTTBROCK (Portland VA Community Care for pain) continues giving veterans referrals to this place. She had 'no idea' that Tuality OHSU Ortho was "moving their procedure room and no appointments are available." (as per Shelly) Shelly will not help you by connecting you to anyone in authority who could assist you. Instead, Shelly will give you the "patient relations" number, where Margarita will tell you she is sorry. Poor Communication, Rude and Dismissive. Front desk person seems to be there for Spanish speakers only and does not appear to understand or speak English. .

Wanted to establish myself as a new patient as my insurance has changed recently…read more Waited on hold for about 30 minutes. Every few minutes a message would come on prompting you to leave a message and someone would return your call. So finally, I took them up on the offer. Well, no one ever called me back. I cant imagine being a patient here and not being able to get in touch with anyone.