Donated 9 times here. 4 of the times double arm poke. 2 times slow flow stick (pain + hematoma) 1 time stopped donation in middle of cycle, got paid (in chair for 110 minutes. 1 time was perfect but only got $40. FINAL donation the machine malfunction and blood collection bag busted. Blood everywhere. I got paid $50 and we stopped the process but I was also deferred for 2 months! Unfair. I was more than 1/2 way finished donating in middle of a return.
It's unfair to penalize us for the mistakes of the technicians. The blue/green haired girl with the glasses was setting up machines and several were faulty on this day.
In addition. Jessica at the front desk is both rude and unprofessional. Her attitude towards donors is unacceptable. She needs to come back down to reality and watch her smart mouth and bad attitude towards donors.
The promotion states $65 per donation but I'm only getting $40? Not worth a 27 miles drive! I'll go back BioLife or Octopharma instead. They pay more and they're closer.
At the end of the day, it's the people that are the problem. Training or retraining might need to be considered. read more