I've never had any interest in reviewing a business on Yelp, but I was compelled by my wonderful my…read moreexperience with Rheumatology Associates. I was really hurting, and they took care of me with such care and professionalism. 1) They were proactive, constantly reaching out to me to make sure I had all of the appointments I needed, and they were always available to speak on a phone call. Their operation is incredibly well-oiled and organized. 2) Everyone from the receptionist, to the lab technician, to the physicians expressed real, genuine concern for my well-being. Their kindness meant so much. And I could see them interacting similarly with all of the other patients. 3) I had seen several teams of physicians, totaling probably 15 medical professionals prior to coming to Rheumatology Associates, and no one could crack the case of what was wrong with me. Dr. Kerouack and Dr. Gartner figured it out immediately, and quickly had me on the mend. I'm so thankful to this wonderful organization! I hope you don't need this kind of medical help, but if you do, you want to go here!

I have been going to rheumatology associates for over 10 yrs now. I see dr daikh and Betsy…read moreEvans...they are wonderful. I can call dr daikh s nurse and she helps me. Everyone is so awesome at this practice and I recommend them to everyone I know with RA. I live 2 hours away, but they get me right in if I need to see them. They are a 5 star place in my opinion!!!,

On Wednesday I took my wife for a consult due to her anemia being way out of wack. Our NP assigned…read moreto us was Jamie. He did an awesome job explaining everything. Jamie has a great bedside manner making everything easy to understand. It's now two days later& Kris is getting her first infusion of Iron. The two attendants caring for Kris are both amazing. Alexis & Erin also have a great bedside manner equal to Jamie's. New England cancer specialist new campus at 11 Rock Row is a magnificent building. Everyone from the moment we walked in to register our visit have been amazing. If I could give 10**********'s I would.

Their billing is fraudulent. They charged the extra fee for an extended appointment (beyond 30…read moreminutes) but the appointment was 20 minutes, for which I have proof. Disgusting.

We moved here almost 5 years ago and have been very glad we did. The staff call us by name and are…read morevery kind and helpful. Everyone is friendly. There are loads of activities to choose from. One can be as active or quiet as they wish. There are nurses available, 2 restaurants, a pool, an auditorium as well as large rooms in the Lodges for events and gatherings. We live in the Independent Living section. There are also buildings for Assisted Living and for memory care.

After recently moving my parent here I have serious reservations about this community. The woman at…read morethe front desk is hostile at best, I'm afraid of how my parent will be treated. Every time I try and make arrangements it turns into a truly unpleasant event. I am actively and desperately trying to find a new, safe solution.

I was referred here a number of times for different reasons and have always had a great experience…read morehere. This latest visit was today. The entrance is under construction but was easily marked on where to go. Upon entering there are two receptionists there to greet you. They check you in and have you sign paperwork before heading to waiting area. The waiting area is large and spacious with plenty of seating, light, and reading materials. My average wait time has been 5-8 minutes so not enough time to dive into an article. The nurse escorts you to the exam rooms where more information is gathered before the Dr. comes in. I have seen Dr. Marr several times and really appreciate his professionalism and ease to talk with. Very nice man with extensive knowledge on the various ailments I have brought to him. Today was my elbow and after an ultra sound to confirm his diagnosis, a care plan has been put into motion for me. I will now go in to PT and less issues in my future. Nurses and scheduling staff are friendly and ready to help.

So I had PT for a shoulder injury. I work at a doctors office. It is nice to see that their office…read moreis working with pts and COVID standards. Face mask required. Temp checked at the door. Series of questions asked and answered. There is a young man set up at the front taking care of all these protocols. Then waiting area is nicely spaced. While waiting for my therapist I would watch the same young man from the front door go over and clean and sanitize gym equipment stations. He would flip a sign on each piece to show it had been cleaned. Bryan is my physical therapist. Very friendly. He spent a good deal of time getting to the root of the injury and finding the right ways to strengthen and improve my shoulder. He gave me home exercises to do until I return and advised to not over do it.

I went here for blood work through quest. But they were great. I arrived super early because I…read morewas already in town (I live over an hour away). At first they informed me it would be a long wait but still checked me in. Then someone else came and told me it would be better if I come back. But I had no where to go. I was like um. I'll wait. I waited an hour. It wasn't bad. And the phlebotomist was amazing. She was kind, gentle, and awesome. I'll be back.

The medical care has been fine but they are so short staffed administratively that they cannot…read moreprovide care. I requested a refill on a prescription two weeks ago. They sent refill to pharmacy but they didn't tell me it needed a prior authorization. When I called last week, they said they had sent it. Today they admitted they did not send it and that they are so back logged that it takes 6-8 weeks for them to submit prior authorizations for routine refill requests. This is a crazy unacceptable detail, and to make it worse they never told me of the delay. When I asked for a phone number to the leadership team, the PA was done within an hour. Previously I had to call / send portal message 4 times for a refill and was then told they were back up and I should call every time I need a refill instead of using the refill line or portal refill. Why can't they hire adequate staff?

It's great please to fix your problem, your body with professionals and kindly people, thank you…read morefor all who is working there and thank you, Alexandra.

Took my brother here after he tore his ACL during a football game. After taking sessions here for 2…read moremonths he was up 100% and back onto the field.

Dr. Hamel is the best she is caring and always makes sure I am comfortable and never in pain. I…read morerecommended my niece to go there and they were fantastic with a 4 year old. Natalie the hygienist is funny and makes the time fly during cleanings.

This would have been my second time coming here . When I had scheduled my appointment for a…read morecleaning I had let them know that I had back surgery a fusion. My appointment was a month and a half out on the day I was supposed to come in. I said I had to reschedule because my back was still really hurting and I didn't think I could sit in the chair. They told me it would be a $75 rescheduling fee which is absolutely crazy nor did I know anything about this fee people should not be penalized because life events. I also have MS which I had also told them which had nothing to do with this particular circumstance. But if there was a chance that I had a flare up and I couldn't make it, did that mean every time I was going to be charged $75 I could see $25. I could see something reasonable but 75 just seems so greedy. So to say the least I did not go. I exchanged a few emails with the dentist himself but he had no empathy or compassion, whatsoever

I have been seeing Dr Inger for many years. Recently, he left to join your company. I followed him,…read morebecause he's the best. I have been to your establishment and I'm very pleased with with the change. The staff is exceptional, helpful and caring! I expected that, knowing Dr Inger would not have it any other way when he made the change. As soon as I walked in the door for my first experience was very positive and just got better! when I have called to inquire about my health I get all my questions answered in a very short time! Thank you to all that I have had the experience to speak to on the phone or in person. It was very pleasant but more importantly, extremely helpful! Kathy Maynes

I've only had a handful of appointments at this clinic... so far the people here are insightful and…read morefriendly. There's also an in clinic lab which makes my blood work SUPER CONVENIENT. (: