Very skilled at the phlebotomist level. I've donated for a decade at different plasma donation providers and CSL is the most proficient. Screening intake is private and expedient. Recommended. read more

Long wait but lot of $ per hour. Never messed up my stick and kind. Some locations are worse than others but all the employees are 100%

There's a special lady that goes out of her way to help me ! Thank you for all the help, great way to help people and to get paid to do it, best staff as well read more

In and out quickly always! No more than 1.5 hours. I love the staff there! I've been to their other locations and been in line for over an hour read more

If only yelp would give 0 stars. This place is horrible. This is my girlfriends second day going back and the girls seem to not know what they're doing. They're always too busy tryna go home or go on break with each other. My gf said the lady seemed distracted while tryna poke her with the needle bc she was talking to a guy that was next to her. So ghetto and unorganized and disgusting place. I only saw one employee wipe down 1 chair after someone used it. After 3 other people left, no one came to wipe the chairs. I would understand if they were busy, but most of them were just standing there talking and even 1 girl with pink or red hair was fixing her hair in the tinted glass that was in the 1st bay. While she could've wiped the chairs before 3 more people got on those chairs. Covid is still a thing, now monkey pox is going around too. No one seems to take their job seriously. If you are a first timer, I suggest TO NOT COME HERE. the lady didn't even ask if I was allergic to iodine before putting it on me since she was too busy talking to another worker about getting on break. read more

CSL Plasma - My bruise after my first time donating. - Blood & Plasma Donation Centers Near Me - Grand Prairie, Texas

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Been coming since May, and all of the staff has been wonderful, front office and back office. However, today Celeste went above & beyond. She was so verbal to all donors , in her section and other sections too, as well as her peers. Even when she stuck me, she apologized just in case she did hurt me, but she did not hurt me at all! Start to finish, she ran my time there with such politeness and respect! She is a great representative of CSL! I will definitely keep coming!! read more

I am extremely displeased with this plasma center. I had a great experience at the location in Haltom City a couple years ago. Since then, I moved to Dallas. The Grand Prairie center is understaffed so you have to wait, wait, and wait. Tabitha, the nurse, was walking around trying to look busy. There was one guy ahead of me. It does not take an hour to give a physical exam to a patient. She was not being respectful of our time. After watching the video, I did my vitals and my BP was high. I was upset because I didn't truly feel valued. Tabitha pulled me into the office and my BP was still high. I got the impression the entire morning that she didn't want to be bothered. That's why she was moving at a glacial pace. I was there 90 mins and still wasn't able to finish my exam or donate. Tabitha became sarcastic and began mocking me when I told her I wanted to leave. Very unprofessional! I suggest you all get nurses who actually care about their patients and who WANT to work. read more

This place is so dirty, we are in the middle of a pandemic and there is nobody wiping down surfaces wiping down thumb markers beds are not being properly sanitized! The women in this facility are so rude and so disrespectful from when you walk in to when you visit with the nurse to when you are giving plasma all of it is a terrible experience. I went in as a new donor on 16 November and could not give plasma due to my iron being too low after waiting for about an hour and a half, a woman by the name of Michaela proceeded to tell me that I was able to come back the very next day to try and give plasma again, so I went the very next day and when I met with the nurse and the nurse in fact told me that that was wrong information that I should have waited about a week mind you by this time I had already been waiting for about 45 minutes before speaking with the nurse on the second visit. So I did what they asked took iron supplements and eat more greens and when I returned I was able to give plasma. On my third visit when I was finally able to give plasma I was guided to the back room where all the beds were and the woman assigned to my section knew I was a new donor as because the nurse put a little sticky note by my bed saying new donor, now I don't know about you but at my job when we have new customers we go ahead and explain to them what we're doing in detail in case they have any questions. Well this was not the case at all she was being very rude and told me to sit down as if I was here for my 100 visit. So I lay down and she finally came to assist me she was having trouble hooking me up to the IV missing my vein twice, it was very painful. She finally got the van and I was able to donate plasma. The picture below is three days after giving plasma this was caused by the pure negligence of the staff at CSL Plasma. Please do not waste your time at this facility the $70 is not worth your time nor effort nor health. If you can find another plasma center offering a higher rate and just a promising experience overall please leave me a comment because I hate it here. read more

CSL Plasma - The lady that did this to my arm had no idea what she was doing and needed assistance from staff members MULTIPLE times! - Blood & Plasma Donation Centers Near Me - Grand Prairie, Texas

Went in on a Friday about 1030 am as a new donor. Left around 2pm. While the staff was nice on this date, there was a lot of get up sit down, go wait, do this do that before actually getting to donate. There was a lot of reviewing of the same document in 15 different was. Reading it for 15 minutes (exactly 15min because you can't turn it in before the 15 minutes, they'll make you take it back), a video that may as well have been done by the dry eyes commercial guy, the nurse reading it to you during the physical (only one of the three pages at least). There were several other steps as well before getting to the final destination. While the donation itself didn't hurt me, it ultimately left a bruise, which when I returned to stand in line at 6 am in the cold two days later prior to signing in on machine that said it couldn't determine what interviews to give me and see an attendant, had to see the attendant then another prescreen prior to them checking my arm seeing the bruise advising I couldn't donate from that arm and didn't find a suitable vein in the opposite arm, THEY deferred me. I was advised that I can't come back until the bruise is gone. I asked about how it was going to work if all my donations have to happen within 30 days (To earn the new donor fees). They said that I'd have to go through management to see if they'd waive it and adjust. Seems like a headache larger than the ones I had after donating (and drinking all fluids). When I attempted to withdraw the $60 from the initial donation from a Money Pass machine, the machine told me there were insufficient funds. This was the first time trying to get money out. I called to check the balance. Said there was $59.40. I then talked to customer service who said that even though there was no surcharge for the withdraw, there was still a fee for using the card itself. REALLY?! So, now they recommended going somewhere else and getting cash back. UMMM so really you're not getting your full donation. Going to find a different side hustle. There are a lot of people from all walks for life that donate there. If it's a dire necessity, try it, but only as a last resort. read more

Today, i visited this location. It has been 6 months minus 1 day. I went into the booth and the young lady explained i would be a new donor if came back Tuesday 9/25/2018. I declined. She proceeds to tell me all the ramifications of today's visit and the payout. This is when Stormy(female phlebotomist )the cactus interjects. Y'all she so dry and prickly i hate to look at her. And she is very pretty too. Her bedside manor is probably better suited to a special episode of CSI -MIAMI SPECIAL VICTIMS UNIT. - She just mean and BLAHH. I hate when you ask for the manager and the worker always says they just gon' telll you the same thing, very unconcerned very drole. Well I did manage to see the registered nurse Kristen and she was very polite and I explained that I would leave a very good review for her the only person that I'm co-signing for today's visit is Kristen the registered nurse everybody else needs to go back to training school read more

I'm not sure why this place as so many bad and spiteful reviews. I went for my very first time this morning and I had a great experience. First time takes a little longer than the next times will as you have to get signed up and go thru safety protocols. Every employee was extremely sweet and professional. I started over heating and feeling dizzy a few minutes in to donating and Kelly and Simone immediately came to help me and made sure I felt better - and then it happened again, and they were so kind about it! I will definitely be back even though it was a little tough for me. Highly recommend this place. Amazing staff! read more

Worst place ever ghetto staff .bad attitudes ..lazy ...unsafe environment unfriendly people...more concerned with going home then helping.you ...cant stick..they make it painful..there are way better places to go ..low pay ...I would not send my worst enemy there ..takes forever to get seen....I wouldn't even give it one star ..go somewhere else.... read more

Terrible service. The center is supposed to open at 8:00 am and they are inside on their phones not letting us in. I came yesterday and this lady turned me around after 4 hours and lied and said I couldn't donate and to come back tomorrow. Now I'm back and they won't let anyone in. Just go to biolife. read more

The ladies and gentlemen in this facility are very nice. Ive been a donor for about two months and i enjoy entering to their warm hospitality and great customer service. The reception techs are so sweet and the phlebotomists are great, AWESOME TEAM ALL AROUND!!!! read more

Worst CSL I've ever been to. The staff is completely unfriendly and Valerie who is in reception is the rudest person I've ever dealt with. She is completely unprofessional, and I have never been treated so poorly. I would not recommend ANYONE ever come to this center. read more

Love this location!!! The staff is so sweet and very gentle. I'm very scared of needles, but the staff let me know about the steps and the process of donating my plasma. The other location i went to does not compare. I'll definitely be back! read more

This location is great the staff is friendly and helpful. Donating helps save lives so I'm happy to help.

The worse plasma donation center in the area!!! It's like all the sucky staff members are grouped over here together... the shit is horrible. Unprofessional environment all around. Please try a different site. This one needs to be SHUT DOWN. Especially if you're a new donor, they will ignore the shit out of you and delay your whole process... read more

The staff is either very friendly or very rude. Among the rude staff is a short Hispanic woman who wears a blue visor and does not use caution or gentleness when inserting the needle. The only reason I'll be returning is to get my new donor funds. read more

There's no wait here, pay is competitive. Medical staff are always very attentive. Staff is friendly.

This place is terrible it sucks!!!! They canceled my donation because of their error!!! They said I couldn't donate because their system had me set up for yesterday how is that even possible?? Told me to come back and donate tomorrow that's beyond ridiculous!!! People don't go to waste thier time because of a "System error" read more

"Although wait times may vary, the collection process usually takes approximately 90 minutes." This is from their own website. However, the staffing at this location is so poorly managed it is often my experience to have 90 minutes before I am even stuck. There is ALWAYS a wait, it just varies as to which area. I can echo seeing poor treatment, although almost all of my own experience other than the inexcusable wait time has been positive. read more

If I could give 0 stars, I would. Horrible customer service, no guidance, or consideration of ones time. I've been here twice, and never saw a staff member change gloves in between donors! read more

DO NOT COME HERE. My first visit I was told by the manager to go to Biomat on Cooper instead of CSl, and after my third visit to CSL I can see why. I was trying to donate and another person came in and cussed out the manager and as a result I got kicked out because we both had the same color shirts on. Not wasting my time at this amateur establishment. read more

This is the place to go for tax free extra $$ per week. Not only do you get around $80 a week if you're over 150lbs, but you get to enjoy many of the extra "niceties" accorded to you by the staff. My favorite was being condescended to by the counter help (they really have it down to a fine art) and, on two occasions (one being myself), seeing an employee tell a client, "we don't need you", and invite them to leave. Their attitude is that they have a captive audience for the most part of people who really need the money. I filed a complaint once with the home office, who had the local manager called me apologizing and tell me to come in and talk to her the next time I came there. When I went to sign in, the kiosk told me that I was not enrolled. Now whether this was a tactic to get me to speak to the manager or whatever, I was not interested in such childish BS. I simply left and will not darken their doors again. I feel sorry for people who do this because they need the money and have to tolerate this abuse. The closest dynamic I can compare would be that of someone applying for government assistance with a less than interested person behind the counter. Even the folks at unemployment treat you better than this joke of a company. If anyone should ever challenge them in this service, they could run them out of business in a matter of months. I really wish I could have given them a half a star. read more

On Friday 1/42013 only two days after donating last my daughter was humiliated and accused of using needles due to a razor burn from shaving her arms that had been there the last 3 times she donated. I have pictures and the only thing that is suspicious is the huge hole in her opposite arm from donation however she was still deferred. I will make every attempt to complain all the way to the top and trust me, I will not stop, until she gets an apology. This was the most uncalled for action and the fact that the screener "Kendra" had to call someone "another screener" over to verify the validity on her decision to defer is absolutely disgusting. Those decisions should be left up to the doctors and I'm sure you will agree that a Phd trumps a GED, or diploma any old day.Not only is the time spent at CSL a 7-6 hour a day "SHELTER" OR "HOLDOVER" for the crackheads, homeless, drug dealers, and current drug users, but the endurance of abuse from what you call staff is a disgrace.So the next time CSL decides to accuse someone of using needles "an 18 year old college student" you should probably get a Doctors approval because this is a lawsuit for slander waiting to happen!!! read more