Staff members are rude and they treat people as if they were cattle and the advertised amount of…read moremoney that they say you can get is a deception clearly a marketing scheme just to get you in the door to get your plasma.

the staff at this location are very rude ! my tech didn't know what they were doing while getting…read moreme set up! while getting set up she left mid getting me ready 3 different times. another nurse came and i was told that it was in wrong. I then proceeded to wait in lobby and was told that I wasnt allowed to tell the person I was on the phone with what happened and they told me I had to end the call I do not recommend this location to anybody stay away !!!

Last two times I've came here, well over 2 hours. Now going on 1 hour and not even getting my blood…read moredrawn yet. This is not worth my time, and the staff are overall unconcerned.

new owners suck. no matter how long youve been going there they will drop you $30-$40 at a time…read more then expect you to want to come in after dropping it. most of the people don't bother caring about the patients and just rip the needle out or leave you sitting while clearly in pain. wouldn't recommend at all unless you absolutely need the $40 you're gonna get. too stingy to give anymore

To all involved in the care of Linda Tripplet Gubi King;…read more It would be impossible for me to express my gratitude to all of our friends for the love shown to Linda and I over the horrific events of the past 30 days. It's beyond comprehension to find the love that was exhibited to Linda and I from the Elkhart General Hospital ICU staff, the Indiana University Medical center ICU staff and all their wonderful people from the valet parking to the 6th floor. These are incredible loving people. Linda loved every one of them. She had special names for all of her caregivers, she loved them so much. A special, special, special thanks to our ever so loving church friends that stood by Linda in her time of need and me in my time of sorrow. Your love is beyond belief. An ever so humble Thank you to Jack and Karen Rorie our pastor and wife at The Sanctuary church in Osceola, IN. In the most critical time of Linda's sickness they spent 3 nights sleeping on chairs in the waiting room in their concern for my precious lady, what awesome love. And Nina, Joe, Bob, Jane, Sue, Floyd, Gwen and the Sharp family a special thanks for your help in time of need. God bless you all for your amazing loving care. Thank You, Roger King

I love this place! I donated at Octapharma for several months until someone told me about this…read moreplace. It is night and day. Biomat USA is clean, newer equipment, and the staff is organized, knowledgeable, and super friendly. They genuinely care about each donor. Highly recommend this place..

Kind, courteous, friendly staff who will do everything they can to get you through as quickly and…read moresafely as possible.

this was the Worst experience I have this guy Max were so mean to people when you sat in his area…read morehe was rude and got his face turned up ask him a question he gets upset I will never go back Lima one

I live over 40 miles away, signed up for an appointment online. After almost an hour and a half at…read moremy appointment i get told i cannot donate without an ok from my dr. Because i use a cpap machine. I understand not every medical condition can be listed, but cant the most common issues be listed on the website stating you need something from your doctor saying its ok to donate before spending all that time for nothing? Using a cpap machine is pretty common. I will not be going back.

I normally have a great donation but this time was not good. I was In White at about 1pm, took…read morenurse 3 pokes then had to call another on to hook me up. Donation went as planned until saline injection was not in vein! I had my hand raised for several minutes and even saw a man( possibly superior)scan room and still didn't see my hand WAVING. Developing a large hematoma and painful. Lady a cross from me was shaking her head In disbelief. Guy nurse was very concerned, female came over and shrugged it off and and said next time I have to scream help! usually someone is constantly standing by watching people. I know the nurses I like and will only allow them from now on!

I was a customer that was going 2 twice a week no problems than my promotion ran out and I tried…read moreto inquire about what happens next, we'll I was told oh don't worry we can help you when come donate again. well my pay went down to half of what I was gettin and I was up happy wrote a review. next time I came in to donate I was stopped and escorted into a office. manager tells me that the review I wrote really hurt BioLife and then tells me he believes I'm homeless and will no longer be able to donate. first I'm not homeless and I meant every word I wrote in the review . so I got kicked out of BioLife because I have them an honest review was than treated horribly. so to EveTyrone don't go to BioLife they are rude, unprofessional and they lie .