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    CSI Support & Development

    4.0 (2 reviews)
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    Services - CSI Support & Development

    Property management

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    7 years ago

    Great place to work! Wonderful atmosphere, amazing benefits, and a mission to help seniors by providing high-quality affordable housing.

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    5 years ago

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    Andover Management - Are you searching for a house that truly feels like home? Contact us today, and let us assist you in finding your perfect property.

    Andover Management

    (1 review)

    Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

    From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

    Nelson Property Management - Painted trim in the bathroom and this is how it was left!!!    Thanks Shane, I will clean up the mess you made!

    Nelson Property Management

    (12 reviews)

    I must say, overall, I was quite impressed with the entire service! Working closely with Billy…read moreDickerson, he skillfully got my house photographed, cleaned, presentable and advertised for tenants. He was a solid agent with superb interpersonal skills and driven professional work ethic! Within a relatively short 2-3 month timeframe, we had renters in the house. Billy kept us appraised as to the development of potential renters, reviews by potential renters and remained open to renters willing to buy (our request). Although not a huge deal, and the main reason for a four star rating vice five star, I was not informed all utility bills were transferred from my name to the companies name, which is fine and makes payment more streamline, but it would have been nice to know. After calling the front office staff, who were incredible BTW, I was able to get things sorted out. Paying everything through their convenient website was streamline, quick and efficient. It makes paying for entering very easy! Very good system! Good team, consisting of professional, dedicated, customer-service oriented members. Very impressed

    My experience with Nelson Property Management has been extremely disappointing from the very…read morebeginning. From day one, despite meeting all stated rental qualifications, I was told they were unsure if they wanted to rent to me (which in hindsight I believe the issue was my race. ) . No clear reason was provided, which raised serious concerns for me. I made it clear that I met their requirements and was willing to move forward under the listed terms, but I would not agree to any unfair or additional conditions. After they were unable to find another tenant, they proceeded with renting the property to me. Upon move-in, the home was in unacceptable condition. It was not properly cleaned, and there were multiple issues that I immediately reported after my walkthrough. I was told that no additional cleaning or repairs would be done prior to move-in. Due to my circumstances, I had no choice but to proceed. Shortly after moving in, I discovered that the shower would not drain properly. I submitted a maintenance request, expecting communication before any visit. Instead, a third-party vendor was sent without notice while I was not home, and I was charged for the visit. I disputed the charge but received no resolution and ultimately had to pay it. Throughout the winter, my heating bills were extremely high around $300 per month for a home under 900 square feet. This further confirmed my concerns about the property's condition, including insulation and overall maintenance, which I had raised at the beginning. Ironically, once I gave notice that I would be moving out, the city came to inspect the property and cited multiple issues I had previously reported, including problems with insulation and the garage door. This is a family-run business, and my interactions with staff were consistently negative. I found them to be rude, dismissive, and unprofessional. Communication felt uncomfortable and unproductive, as my concerns were not taken seriously. To make matters worse, after moving out, I was price gouged with additional charges that felt excessive and unjustified. If you own a property managed by the Nelson family, this is the type of experience your tenants are having. If you're wondering why tenant turnover is high, this is likely why. Based on my experience, I would not recommend renting from Nelson Property Management. Renters deserve to be treated fairly, with respect, and to live in a property that is properly maintained. If you are Black, be very careful with this team. Read the reviews. They are telling the truth. I truly wish I would have listened.

    CSI Support & Development - propertymgmt - Updated May 2026

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