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Rosso Management Company

5.0 (2 reviews)
Open • 9:00 am - 5:00 pm

Services - Rosso Management Company

Property management

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7 years ago

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Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

Real Property Management

Real Property Management

(27 reviews)

One of the worst property management companies out there! Well you know what they say...most…read moreproperty management companies are failed realtors and that is definitely the case with Real Property Management of Metro Detroit. Let me share my experience with this group: Debbie Frye - I don't think I've met a more incompetent person in my life. Extremely disorganized. Rude. Not accessible "it's not my problem" - should be written on her name badge! Orso Sandino - the worst property manager I've ever had. He actually prevented the owner of my home from selling the home due to delays in closing and getting me my security deposit back...even after the owner said to refund my security deposit RPM tried to find other damages. They also failed to almost reimburse my parking pass deposit which I did return on move out. The entire accounting team is "off site" I am pretty sure they are actually off shore and do not work or live in Metro Detroit area, as English was a major barrier. At one point I thought I was a victim of fraud since their accounting department couldn't even speak English or knew about my account and lease. Kind of scary! Nancy Nerswick - she should most likely be reported to the BBB and MLS board. When I renewed my lease last year after signing and having her agent sign the lease paperwork she tried to tell me that it isn't set in stone until the owner signs off. False Michigan law states otherwise and that once a lease is signed by both properties it is bond by law and contract. Repairs and maintenance requests take a minimum of 1-2 months to complete. This company will take you to the cleaners for every penny I wouldn't rent from them and I would definitely NOT use them as a property management company for your own properties! Jeff Hurley and Michel Martin - CEO and COO of a joke of a company. You need to focus on customer service and not greed. You can do better....well most likely you cannot....property managers are the failed realtors!

As a landlord I can agree with the experiences that renters have had in other reviews. RPM was very…read moredifficult to communicate with. It seems to be a group of AI and call centers that are put under the property management name. We cancelled with them due to not being able to reach anyone personally and when we did reach an RPM human they argued and became defensive about their poor quality. I figured if they are terrible to us as a landlord then for sure they will not look after our tenants. We actually care about our tenants and look after them personally. Nothing about RPM can come close to that and we will stick to managing our own properties from now on.

Rosso Management Company - propertymgmt - Updated May 2026

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