Totally unprofessional, called up to ask if they could help us with a service call, Tony says $400…read morean hour with 4 hour Minimum. That's $1200!! Very Rude & we are a Plumbing & Hvac company also!

Tony is professional and appears to really know his plumbing and fix things quickly. However he was…read moreat my home for less than and hour, and no parts were required, and my bill was $307.80. He claimed he was here for 90 mins but I checked my text messages for when he arrived and he came at 12:30 and by 1:22 I was writing him a check. If you hire him you should ask for an estimate first, which is what he recommended when I said I thought the bill was too high. That's def on me, but overall I think his rate is way too much for me. Hers what he fixed at my home: 1. Shower that would only get to warm/hot instead of hot/hot 2. A tub faucet that was drippy 3. Toilets that wouldn't fill up after flushing 4. Vanity sink handles that were askew

I cannot really comment on the plumbing prowess of this company, as they simply replaced a plug-in…read moresubpump at my house, but I can let you know that they charged me $953.75 for this job. The pump cost $150, so according to my rudimentary calculation, they charged me over $800 for about 20 minutes of work. You might want to go with a company that charges $150-200/hr, which is industry standard for the Spokane area, rather than these guys. Receipts are attached.

I am very happy with Division one plumbing! I called and was able to get them to my house same day…read more Dave and Terrin were kind, quick, and fixed a problem we had been having for months no problem. I would definitely recommend them for all your plumbing needs! 10/10

Troy with Arrow Plumbing came out to give an estimate for my 1906 house that had an addition done…read morein the 1930's on the northside of Spokane. This house really needs an upgrade. He took his time, looked carefully, explained all the issues and why. He let me know in what order I will need to tackle them. He was very thorough, professional and honest and knew exactly what is needed for the estimate. I just moved into this house and he showed me how to turn on the outside water valves that are located in the basement so I could water my yard. Troy gave me a clear direction to get the needed work done!

This company put in a new gas hot water tank. They are fantastic. These guys really work hard. They…read morewear masks and they do everything up to code and state mandated. We had to have earthquake strapping put on our new hot water tank since it's now state mandated. They did that. They drilled into the concrete and everything. They did the job right. They even took our old hot water tank out and disposed of it so that wouldn't have to be bothered with that. The best part is we have a gas hot water tank and they could do it. Our gas hot water tank served us well for over 20 years. It's also been more efficient. Electric is so costly and it's saved us money in the long run. What wonderful, kind, professional service this is. Thank you Troy and Scott. We really appreciate the work you did. So if your plumbing issue is big or small, and they've helped us a few times, we leave it to these guys.

Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

Had a couple plumbing issues, a rusted out sink that needed replaced with new faucet, and a toilet…read morepipe that needed work for an installation. They came out the same day I called for assessment, and within 3 days everything was fixed at a fair price. They kept us in the loop as the project went on. Would use them again. I would recommend them for future plumbing repair and maintenance.

David of All Drains is an absolute delight! He is friendly, efficient and reasonable. He goes…read moreabove and beyond to get the job done.

I Needed someone to dig down into water meter vault in the ground and replace a broken shut off…read morevalve in my outdoor irrigation system. They did a great job inspite of the winter cold & hard ground! Colton worked into the dark to complete the job. I really appreciate them coming thru for me!

Called the company to see if they had any availability to replace a busted water pipe from the…read morewinter freezing conditions. The gentleman replied that they don't do that kind of work.

Unable to fix a dripping faucet that dripped after they installed it, despite three separate…read moreattempts. They do NOT guarantee their work, and they took zero accountability for their failure to provide a basic plumbing service. The only reason I am not taking them to small claims court is because the amount I would be able to sue for doesn't justify the cost and effort associated with making the claim. I would avoid this unscrupulous business--you won't regret waiting for one of the more reputable options.

Chris is professional and does high quality work. I would recommend this company to anyone that…read moreneeds plumbing work.

Very friendly staff, worked really hard to try to find the odd part I was looking for. Couldn't…read morefind the pieces I needed but did make some good recommendations for places that might have it. Will definitely stop here again next time I am looking for parts the box stores don't have.

Super! Same-day response to broken water line in crawlspace handled smoothly and economically. A…read moreday later (during clean-up by contractor) another small leak was discovered that would have been invisible to the plumber on the first visit. Another call was made and I had a return by the same great plumber to fix it. Wonderful service delivered promptly! Great team, helpful office staff.....all-around superior job!