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    Crystal's Place Bakery

    5.0 (5 reviews)
    Open 10:00 am - 7:00 pm

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    11 months ago

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    2 years ago

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    6 years ago

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    5 years ago

    Amazing frosting that I would never normally eat!!! But totally melts in your mouth! Delicious!

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    5 years ago

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    The Sweet Spot Bakery

    The Sweet Spot Bakery

    4.6
    (69 reviews)
    57.2 km
    $

    My experience here caused so much unnecessary stress and disruption to my event that I feel it's…read moreimportant to warn others. I followed up three separate times after the event to share my concerns and received no response at all--which really shows how little they value customer service. * I didn't receive the full list of cake flavor options until four days before pickup, and when I asked to switch flavors, I was told it was already too late because the cakes had been baked without confirming my choice. * I had a confirmed pickup time of 10:30 a.m., but when I arrived, I was told the designer went home sick and the cakes weren't finished. I ended up waiting until 11:45 a.m. for them to be decorated, which explains the rushed design. * The cake pops weren't ready, so I had to cancel them and run to another store last-minute to find replacements. * I specifically requested pastel colors, but the cakes were decorated in bright colors that didn't match anything we discussed. * The design and quality were extremely disappointing--the decorations looked rushed, the frosting was hard, and the smash cake wasn't even edible for its intended use. Overall, this was an unprofessional and frustrating experience from start to finish. Between the poor communication, lack of accountability, low-quality product, and complete disregard for customer concerns, I strongly recommend going elsewhere. They clearly do not prioritize quality or customer service.

    Overall experience caused stress and disruption to the event. I followed up 3 times after the event…read moreto express the below concerns and received no response: - Received the full list of cake flavor options only four days before pickup, and was told it was too late to change flavors because the cakes had already been baked. - Confirmed a 10:30 a.m. pickup time but after arriving we learned the designer had gone home sick and the cakes were unfinished; had to wait until 11:45 a.m. for decorations to be completed. - Cake pops were not ready, requiring cancellation and a last-minute trip to another store to buy replacements. - Requested pastel colors, but the cakes were decorated with bright colors that did not match the discussed aesthetic. - Cake design and quality were poor--decorations appeared rushed, frosting was hard, and the smash cake was not edible for the intended purpose.

    Photos
    Sweet Spot Bakery in Lisle has adorable Halloween Treats and pies. We stop by after church on Sundays for a cappuccino and a croissant.
    Sweet Spot Bakery in Lisle has adorable Halloween Treats and pies. We stop by after church on Sundays for a cappuccino and a croissant.
    The Sweet Spot Bakery
    The Sweet Spot Bakery

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    Sweet Occasions

    Sweet Occasions

    4.4
    (103 reviews)
    54.9 km
    $$

    I would avoid this establishment…read more I called on 1/27 at 12:40 PM to order vegan cupcakes for my son's birthday. The employee, Tim, told me they had 6 vanilla and 6 chocolate vegan cupcakes available. I requested 4 chocolate cupcakes, and he said I would need to prepay and that they would be ready in 15 minutes. I was surprised they could be prepared that quickly, but went along with it. We picked them up about 30 minutes later and brought them home. That evening, my son tried one and it was extremely hard, with grainy frosting. Overall, the cupcake tasted terrible. We didn't eat the remaining three and left them in the box. The next day, I returned to the shop to share my concerns and was told Tim would call me back. He did call and said they had tried a cupcake and felt it tasted fine. He also told me that I may not know what vegan cupcakes taste like. I didn't argue, but I've had plenty of vegan desserts before, and they've never been this inedible. He then explained that the batter used was leftover from a cake made a week earlier and that it's common practice for them to freeze batter and make cupcakes later. I was surprised to hear this. More disappointing was that there was no attempt to make things right or offer any solution--only to explain why they wouldn't provide a refund. I told him that was fine, but that I wouldn't be returning or recommending their shop and would be sharing my experience. If you're looking for vegan options or any dessert options and decent customer service, there are plenty of other places in the area. I'd recommend looking elsewhere.

    I order all my cakes for major events such as graduations and milestone birthdays! They do a great…read morejob with my requests.

    Photos
    Custom cake
    Custom cake
    Sweet Occasions
    Sweet Occasions

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    Crystal's Place Bakery - desserts - Updated July 2026

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