CT never ever ever use these people. This review is from Simsbury Connecticut 2024.If I could give them a star that was less than one I would. The project managers involved were named Nick and Kyle. These so-called managers brought their employees to and left them there unsupervised. These employees had no idea the damage that occurred, nor the plan that I had been discussing with the property manager for weeks on end. Not one process or procedure was done as the project manager outlined it would be. These unprofessional employees, 90% of them did not speak the same language as me so I could not communicate with them, absolutely destroy . I had a water damage claim in which they provided a quote to my claims and adjuster into the thousands, to pack up property within the home, move it and arrange it within the home while they tore out flooring, baseboards, vanities, and rather than doing what they were hired to do, they took every one of my possessions, fragile items, computer items, shoes, carpeting, anything, and everything that goes on your dressers, items from my closet, etc., and literally threw them around the room,'s, in my bathtub, dirt dust debris left everywhere. Particles of sheet rock, nails, sticking up from all the flooring that they tore out, nail sticking out of the baseboards, Nails in the doorway. Not one item shop vac when they were done. Broken items left out. Broken bifold doors. Dryer taken out of it out from the roof, venting, re-hooked it, but never hooked the vent to the roof, which could cause a severe fire debris, come back into my clothes. Tore hardwood floors out from underneath the toilet toilets which when you sit on them on seat them and they are all leaking upon learning of all this, the manager refused to bring any employee and order himself back to rectify this that same day. I had nowhere to lay down and even go to sleep that evening as the bed was full of items. We couldn't shower as the shower was full of items. At that point, I fired them. The contractor in which referred them of course now doesn't want to be involved at all and I'm left with no one to put my house back together. Immediately notified my insurance company, claims adjuster, and we are working together on next steps. They were unprofessional, project manager, and was clueless, the employees are horrendous, no idea what they were doing. Two females showed up to clean in the basement, dumped 5 gallons of water down my kitchen sink through my garbage disposal. My curtains on the floor. Exit ways blocked. no zippered plastic wrap put up, only solid wrap so I couldn't even exit out my back door where I needed to. claim on paperwork that they if not thousands of feet of plaster rack yet the box zero plaster wrap used on any item. The only boxes you ever used for anything were the ones I happen to have sitting in my own basement. The entire gym was supposed to be sanitized, the gym flooring was taken apart in a still piled up in the corner, full of debris, never cleaned. Never kept the mold samples they were supposed to, they threw it all away. Filled my 5 gallon bucket as well while I still had dishes in my sink. Broke multiple items in my basement while cleaning throwing camping equipment on top of fragile. Brought the boxes with them, they repack a few belongings in my basement into my own boxes mixing computer equipment with Hummels and fragile items from my deceased mother. And absolute disgrace. My house is in worse shape now than it was right after the claim occurred. I am sharing this here my experience anywhere and everywhere I can to save a homeowner from going through the loss, physical and emotional harm that I'm going through at any expense. If it saves one other family, then I've done my job. Never hire these people. Thank you. read more
