Please all Soda City pool customer check your Credit Card statements, they will charge you the same…read moreamount multiple times. I have a customer for years, paying the typically $309 per month. I decided to have them install a water heater on March 4th for a total amount of $8,603.12, at that time they required a deposit for $4,301.56 which was paid with my Amex. After the work was completed, the balance was paid on 3/27/26 for $4,630.47. Original amount $8,603.12 approved on 3/4/26 Deposit paid $4,301.56 on 3/4/26 via Amex Balance paid $4,630.47 on 3/27/26 via Amex They have since charge my Amex and Citi cards multiple times, for charges totaling $27,810.87 Citi 3 $4,601.56 2 $386.25 (this was the monthly fee + late fee that never happened) Amex 2 $4,301.56 1 $4,630.57 They wrote me 2 checks that were no good 1 $14,577.18 and 1 $13,233.69 We have been working with them for weeks and it always the same, lies and lies. "I broke down, I have a doctors app, I am at swim meet for my daughter, I am traveling, etc." So far, they have refunded the following Amex 1 $4,630.57 and 2 $4,301.56

Update Jan 2026: Still not responding to me but owner…read more(Hosea) did break into my pool area (jumped fence). He cut pipes to my pool plumbing and left to get parts then never returned. He agreed to pay another company to fix the damage his company caused then write them a bad check. Left me with cut pipes, swamp like pool, and 30k cost to repair! The address of his "business " was a vape shop (now vacated with a bakery next door ) , he had no proper business license and ignores all attempts to rectify situation informally. Don't get taken in; do your research and go elsewhere for pool service.

DO NOT HIRE THIS FRAUD. this man met with us in October, 2023. He signed a contract in November,…read more 2023. Took a deposit check for $4400.06 in January of 2024 and then disappeared for months. Avoided all contact. He was supposed to do the job no later than March 1st, 2024. After being a NO SHOW, we were in the midst of hiring another company. Then on Easter Sunday when nobody was around he send one of his guys to demo our pool so he could say "he started the job". This person caused so much damage during the demo process we had to waste 133,000 gallons of water and hire 2 guys for a week to clean up the mess. Then he disappeared again for several weeks. After threatening legal action he finally decided to communicate again. He send 2 guys over last Friday at 3:00pm to start work. 1 of those 2 guys left for several hours. The guy that stayed on site had no ides how to cut and hang tile so he just messed around with more demo work. Then when the other guy returned he started to hang tile until about 7:00 pm. Now Saturday morning comes and the guys are back. The owner spends more time on the phone arguing with me than working. He demands more money for the same job. And he keeps referring to "our contract" ( which I'll get into later). He also demands that the job will be finished by the end of the day and he wants immediate payment. Low and behold Saturday is over, the guys are gone and the work is barely half complete. After 3 more days of fight over text to get him to return and complete the work, we had given up on him and went to inspect the work ourselves and hire another contractor. THANK GOD we did. The "work" he did was so bad it all needs to be completely removed and we need to start from the beginning. On top of that, he caused so much damage that it'll take another contractor a week to repair before they can even begin to start the tile again. His TERRIBLE WORK will cost us almost $10,000 to repair just to put us back to where we were 6 months ago. Now for the details.... we contracted this man to replace our pool tile. That's it. Remove the old tile and replace with new tile. Our pool is 380 feet of border. He charged us for 440 feet which we agreed to understanding that there are cuts and skimmers. We paid him 50% up front depot and were to pay balance upon completion. His contract included no information as far as work other than tile pool. But miraculously has numerous conditions for payment. Now this POS decides that our pool tile doesn't include depth marker tiles being replaced and if we want them replaced (even though he damaged them all) that we would have to pay extra for them. And finally to place the icing on the cake, we just found out today that the insurance papers that he presented to us at the time of contract signing were FAKE. We require a proof of insurance and a w-9 from any and all vendors and contractors. He presented us with both. However when speaking with the insurance company today regarding his damages, we were informed that his insurance lapsed on June 17, 2022 for NON PAYMENT and the Accord form he has been presenting to everyone as.proof of insurance is a FRAUD. I can't stress enough how much I want everyone to do their homework. Look this guy up. Every time he receives a complaint he responds with " we have no record of doing business with you" I bet he does it again with me. BUT I HAVE PROOF. hundreds of photos and videos. A written statement from professionals. His worthless contract, my cancelled check which he cashed and most importantly, HIS FAKE INSURANCE FORM. I warn everyone again. DO NOT HIRE THIS MAN OR HIS COMPANY. HE WILL ROB YOU BLIND AND DESTROY YOUR PROPERTY. Everything stated here today is true and I'd love to share it with anyone that wants to see it. Including our wonderful Court system and our State Professional License Board.

We signed a contract with Aloha but after 4 months they were still not able to secure a permit due…read moreto their lack on knowledge of local building codes in Mt Pleasant, SC. The owner, Rob continued to blame the slow process on the city and insisted they were on top of it. We ended up having to do all of the work ourselves to have the permit approved. When we got involved and started working with the city directly we realized Aloha was waiting weeks to respond to the the city's messages and requests and were not relaying information to us. We ended up having to switch pool builders after Aloha was not able to secure the permit and dropping the ball on several other items in the planning process (wrong prices, telling us tiling, plaster etc that were included in our contract and then saying it would be additional etc). They did some extremely basic framing in our yard months before our permit was approved which made it impossible to use our yard or even mow it all spring and summer. When we got our new pool builder he told us Aloha did an awful job and that there was no reason to frame before the permit is approved. He took the framing down and said there was no way he would use that. It was so frustrating to have our yard look so bad and be unusable for months before the process even started. The framing and applying for a permit was all that they did for us. We paid a $5K deposit and when we switched pool builders we discussed the possibility of getting a portion of our deposit back. But the owner, Rob told us they had done over $6K worth work on our project (which is completely ridiculous) and of course refused to provide an itemized receipt. Yes, there prices were a bit lower than others around here and they had a very open schedule (which should have been a red flag for us but they were a newer company) but you get what you pay for so definitely beware!

Contacted this company in April to assist with a green to clean. Our pump also needed to be…read morerepaired. There appears to be major communication issues, and long story short it was June before my pool was swim ready and the service ended up costing twice the amount we were quoted. They require you to have a credit card on file, despite the fact that you pre-pay for services a month in advance. I frequently had trouble getting anyone on the phone during business hours as the phone would roll straight to voicemail. I give two stars because I will say that while they were maintaining my pool, it was crystal clear and I was pleased with that piece. However due to just what I feel is a general lack of professionalism and a lot of disorganization we will not be using them in the future.

Just hear me out. I will try and make it short. I had a pool leak for a few days and I tried to…read morefind the source of the leak so I thoroughly cleaned the pool prior to CPW showed up. This all happened before this pool season. The guy shows up an unlucky me had a medical appt at VA. We talked for a minute before I had to leave . He said he would need to do a pressure test. Mainly why I called. Well I returned home later and there was a patch on my liner (pool floor dead center. The invoice stated leak was from my chlorinator system plumbing and then next line stated an 8 inch cut in the liner that He PATCHED as a courtesy. I go look at my chlorinator and it was leaking from the cap, I reseated the gasket tightened lid turned on pump and it was fine no plumbing work needed. 2 months later the patch failed and I started losing water again. I DO NOT THINK THERE WAS A CUT IN MY LINER. THERE IS NO WAY BOTH OF US LOOKING AT THE POOL PRIOR TO HIM DOING THE PRESSURE TEST WE COULD'VE MISSED THAT. If I saw the size of this cut I would've called for a liner replacement estimate. NOTE: HE WOULD NOT HAVE HAD TO DO A PRESSURE TEST TO FIND THE LEAK IF THERE WAS AN 8 inch cut in the damn liner. We both would've knew why I was losing water. I questioned CONTEMPORARY POOLS AND STATED WHAT I THOUGHT happened they then said they outsourced the guy and he doesn't work for them. They immediately tried to get me to replace the liner. I NOW NEED A LINER and I'd fill it with dirt before I let them do the work. I am looking for a reputable company to do the work by the way. CONTEMPORARY POOLS ARE SHADY. I patched it again and it's holding up well. I will get it replaced but I think they showed their hand when they were so pushy for a liner replacement before they even showed up on my property. If you do decide to go with them. Make sure you record every move they make on your property or watch them work. That cut stood out so much it's like overlooking a Volkswagen in your pool. I am 100% sure the guy cut my liner.

It was great in the beginning. She is very knowledgeable of pool equipment; pool cleaning services…read morewere great. As time progressed, services started to decline. There have been times in which the pool was not as cleaned as before. Over the course of 7 months, three times, I had to ask if the pool was cleaned and then I would receive a photo. Today, just received a photo of my unclean pool. Note - if it is raining outside; just tell me that you can't clean it. That is understandable. You don't get mad when a paying customer (185.00 a month) asks you when can you come back out to clean it. A paying customer should not have to wait over two weeks for a WEEKLY service. This has happened before. Moving on to a better service.

Sadly I am updating my review. Like I see in another review, service started out great but…read morecompletely deteriorated as time went on. I asked Judy on many occasions why I would have calcium leaching the plaster, she offered no explanation, even though I asked her if calcium level was ok. She never emptied pump basket which ended up breaking due to excessive pressure from not being emptied. Shortly after I ended my service plan with Judy, I took water sample in only to find out calcium was extremely low, explaining the leaching. On her last service before I terminated my service with her, I had a couple tiles that needed to be replaced, Judy replaced them and less then a month later they fell off again.