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    LMR Pool And Spa

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - LMR Pool And Spa

    Pool chemical testing and balancing

    Pool cleaning

    Pool inspection

    2 More Services

    Pool maintenance

    Pool winterization

    LMR Pool And Spa Photos

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    Recommended Reviews - LMR Pool And Spa

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    6 years ago

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    Palmetto Hot Tubs  - My Wellis tub.

    Palmetto Hot Tubs

    (7 reviews)

    Great hot tub. Horrific customer service. Worst I've ever seen. Blocked me. Ignored texts. Amateur…read morehour.

    Avoid these guys - go to Aquatic Spas in Hilton Head. Horrible customer service, nasty people, plus…read moretheir techs aren't skilled. My lightly used 3 yr old spa was tripping the breaker and Ken replaced the heater. CalSpa was considering covering it despite my house being a rental but Jeff of Palmetto Hot Tubs refused to provide the proof CalSpa requested (probably because the heater wasn't broken in the first place, so he had no proof). Then Jeff called CalSpa to be sure they flagged my spa as being in a rental (they knew, he was just being spiteful)! My next renter reported the tub not working. Jeff demanded $690 despite it exhibiting the same exact behavior (tripping the breaker). I said I'd pay when they fixed it, and they threatened to send me to a collection agency, then they told me "Do not call the store anymore" - just like the other review where the guy said they blocked him. Jeff also accused my electrician of a bad wiring job, and said that I almost killed their technician. That was false. I wrote to the owner Craig Hunsicker, with whom we spent over 10k. If he resolved the issue I wouldn't be publishing this review. Crickets! Shocked that he didn't read the bad behavior in the email trail and apologize profusely. Jim of Aquatic Spas and More in Hilton Head fixed it. Turns out I'm one of many Palmetto customers with a shockingly bad story. And, the issue was the motor (not the heater). Its from China so its crap. Unlike Palmetto, Jim agreed that a motor should not die after 3 years of use, rental or not, and he is going to bat with us with CalSpa.

    LMR Pool And Spa - poolcleaners - Updated May 2026

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