The staff are friendly, professional and knowledgeable. My pool had green algae before I used…read moretheir service that I was trying to handle on my own and I could not get it under control. I had used a different pool company that created the problem with the algae and they wanted a ridiculous amount of money to fix the problem. With the help of Soda City, they took care of the problem, explained the process and fees upfront so I knew what to expect.

Please all Soda City pool customer check your Credit Card statements, they will charge you the same…read moreamount multiple times. I have a customer for years, paying the typically $309 per month. I decided to have them install a water heater on March 4th for a total amount of $8,603.12, at that time they required a deposit for $4,301.56 which was paid with my Amex. After the work was completed, the balance was paid on 3/27/26 for $4,630.47. Original amount $8,603.12 approved on 3/4/26 Deposit paid $4,301.56 on 3/4/26 via Amex Balance paid $4,630.47 on 3/27/26 via Amex They have since charge my Amex and Citi cards multiple times, for charges totaling $27,810.87 Citi 3 $4,601.56 2 $386.25 (this was the monthly fee + late fee that never happened) Amex 2 $4,301.56 1 $4,630.57 They wrote me 2 checks that were no good 1 $14,577.18 and 1 $13,233.69 We have been working with them for weeks and it always the same, lies and lies. "I broke down, I have a doctors app, I am at swim meet for my daughter, I am traveling, etc." So far, they have refunded the following Amex 1 $4,630.57 and 2 $4,301.56

Tristan was AWESOME. Super friendly, efficient, and thourough. Our pump was not self- priming so we…read moreneeded service fast. He diagnosed the issue and explained everything so i understood the root cause. He even helped fix my schedues on the main panel that i clearly had not updated in far too long. It was a pleasure and THANK YOU for amazing service​

From the owner: Complete Pool Service can provide everything you need to keep your pool clean, sparkling,…read morerefreshing, and safe all year round, We provide weekly cleanings, pump repairs, filter repairs, acid washes, and green to clean. We provide efficient and professional service for whatever your need is.  At Complete Pool Service, we take water chemistry very seriously! We test the free chlorine as well as PH every visit to ensure the most precise water chemistry readings and maintain sanitary water that is safe for you and your family to swim anytime! - Tristan Stoops, Owner & Operator

I have know both personally and professionally Crystal Pools, LLC and the family that owns Crystal…read morePools. I am an accountant by trade, so I know many people int this industry. There are a number of businesses and individuals in this industry that provide Service, Maintenance, and Construction of pools in our market. As a business owner, I am often asked, "Who is your competition?" In my opinion, if asked this about Crystal Pools, there is no real competition in our market. Their pool designs are First Class, their pool construction projects are stellar, and their concern in providing services to their customers is always attempting to exceeding expectations. In the world of on-line reputations and reviews I feel it is extremely important to provide clear, honest, factual reviews based on your experiences. They may not be the cheapest, and are definitely none of us are perfect, but, the care and concern for their customers has amazed me in the 20+ years I have been associated with Crystal Pools and their family.

I wrote a review 2 months ago expressing my disappointment with Crystal Pools quality of service…read more Since then one of the managers reached out and committed to correcting the issues. Technicians were sent to reassess the issues and they were able resolve all issues. I am very pleased with the level of communication from management and the quality of work performed. With that said, I would recommend them for your pool services.

over priced they cleaned my pool, next day I had algae growing you are better off getting your…read morewater tested. And clean it yourself

They have been servicing my pool for almost 3 years. Last week some sort of large white blotches…read moreappeared on the bottom all around the circumference of the pool. I've tried to call the service department 3 times over 3 days and all I get is a recording. I leave a message and no one ever calls back. i'm afraid to let my kids swim for fear of some major chemical imbalance. I've had it. They like selling you stuff but don't count on the service. I'm changing providers.