Always good and arrive on time,reasonable priced. Amazing…read moreand relaxing massage every time

Went to the private treatment room in West Kensington on Saturday for an hour long body massage and…read moreit was amazing. The therapist was so warm and friendly, she asked questions, made sure I didn't feel rushed at all, and was just really lovely. The setting is pleasant and very cosy and the massage was good - very relaxing but also a good muscle work out! Would return.

What a gem! Cute, quiet, and in a great Neighborhood…read more Massage therapists were great-very attentive to what we needed. We did a couples thai massage and it was a great price. You pick the pressure! I have had massages everywhere I have been and this was by far the best value for the quality. Definitely recommend! There are several cafes nearby as well as the Buckingham Palace gift shop.

It's all about the massage. No one pushing products or gadgets. My massage therapist entered the…read moreroom, said hello, and went to work. I had a deep tissue massage. It was intense! She found all of my trouble spots and broke them down. She also gave me a brief lecture about getting more sleep, giving up sugar, and watching my weight. I didn't mind -- mostly because she was right and also because her thumbs are lethal weapons! LOL! I left a little less twisted, a lot less blocked, a little shaky, able to walk to my next appointment, and looking forward to my next massage. VERY highly recommended.

If I can give this place more stars, I would…read more My friend and I came here after our second day of visiting the UK. We were absolutely exhausted from traveling and sightseeing all day, so we decided to find a place to get a nice massage. As soon as we got there, we were shortly greeted by a warm, welcoming lady. She was very sweet & made us feel right at home. She told us she was fully booked until 5:30 and it was about 3 at the time so we had a lot of time to kill. We asked if it was ok to stay inside. The lady really went above and beyond and offered to let us rest on the couch in her back room. She even gave me a charger to charge my phone! I was so touched by her hospitality. Eventually it was time for my massage. Another younger lady came into the back room and was surprised by our presence there lol. She asked us who we were and I told her I had a massage. She was so friendly and nice and she took me into one of the rooms to commence the massage. She was so attentive and always kept making sure if the pressure was okay (it was pretty hard and to be honest I struggled at times). She even answered a bunch of questions I had to help me better understand my body and my needs! After my massage, it was my friend's turn. I felt so relaxed that I went back to the couch to take a nap. I laid down and dosed off, only to be woken up again by the same lady who greeted us, as I saw her cover me with a blanket. It was so sweet and it reminded me of my mom back home. It was the best decision ever to stop by this place. I am so glad that I discovered this massage parlor and these amazing people. And despite the intensity of my deep tissue massage, I felt completely refreshed and ready to complete another walkathon. I highly recommend everyone to check this place out. Even though we only have about 2-3 more days left in London, we are definitely considering going back into this area just to revisit! Looking forward to crossing paths with these amazing, kind-hearted people again!

We saw that this place had pretty good ratings and that you can schedule an appointment via text…read moremessage or phone call on WhatsApp. So we decided to try this place and texting them an appointment request took just 2-3 messages. We arrived there and were greeted by our massage therapists. They were very nice. However it seems like the massage can be hit or miss. While I liked my massage, my partner thought his was just okay. My massage could have been better because my therapist had to take a couple of phone calls from a client who was on his way and needed to know about parking. Although she apologized for talking on her phone, texting, and even going out of the room for a bit and also stayed a little over to finish my massage in the hour, it was still kind of annoying. Overall a solid place though and one of the best prices in town. The massage place is downstairs in the same building as a hair salon, which is what you will see first upon entering.

I found Step In Reflexology after being turned down by a masseuse from my previous visit (whom I…read moreloved). So I went online and was sold once I saw the reviews for this place. I walked in around 2 pm in excruciating pain, which is a given after walking London nonstop for days. I was asked to return in 40 minutes because they were all busy. I didn't hesitate to wait outside patiently. The people getting massaged looked like they were in heaven! When my turn came, I understood why. I was lucky to get the guy I had eyed, Andy. He blew my mind. His massage was the most painful one I've ever received in the best way! Cause I was feeling brand new hours later. I loved it so much that I returned at noon the following day to get my back massaged, since the prior day I didn't have time for an hour long massage. What I wouldn't give to have a place like this near me. I highly recommend them. You can't beat the quality or the price.

Came by for a foot massage the other day and it was a world class experience. Step In Reflexology…read moretakes walk-ins only, prefers cash, and also takes credit cards. Pricing is the same for foot or body massages. Like my previous visit, the therapists chat amongst each other and with the owner, making it slightly harder to relax. Foot massage started off in the communal room on the street level in an IKEA-like lounge chair. My therapist wore a pair of loose vinyl glove for each leg that ripped as soon as he started the strong massage. My therapist was very strong and spent the entire hour massaging my foot, leg, and thighs, all while fully clothed in an open communal room. Quality of the foot massage was on par to those in Asia! £55/hr + gratuity for a 1 hour massage

Initially, I was all set to give this place only two stars. I was told to arrive about 15 minutes…read moreearly to fill out paperwork, which I did. Their first appointment is at noon, which was my appointment today, and when I arrived at about 11:45 the lights were mostly off. But they turned the lights on and gave me the paperwork to fill out. I was then told my massage therapist hadn't yet arrived. Hmmm, okay.... she arrived at about 12:10 and took me in right away - but I did get rather turned off by the lack of professionalism in terms of either offering me another massage therapist, keeping me updated on her whereabouts, making sure I wasn't in a rush to leave, etc. Marianne, my massage therapist, finally arrived and took me in immediately and filled with apologies. Anyway, once I was taken in, things started getting better. You leave your shoes by the waiting room, which is a nice touch - it adds to the spa like feel of the place, and minimises noise of people walking around. The rooms are lovely - well lit by candlelight, soft music playing, etc. I didn't love the fact that my body was covered with a smallish towel instead of a sheet, but once I got into the massage I forgot about it. I had booked a deep tissue massage and was a bit turned off by the light touch Marianne had at first, but she still somehow managed to get in there and loosen my muscles. At one point she pulled my shoulder blades out, which I've had done before and usually find myself gasping to not yell out, but with Marianne it just felt like a nice gentle stretch that left me feeling quite limber. I'm used to deep tissue massages being very strong and really working out my muscles, with me grunting from the pain (the good sort of pain, though!). That's not how Marianne did it - somehow, I received a deep tissue massage and managed to doze off! Afterwards she left me dozing in the room, and when I finally got up and got dressed, she met me in the waiting area with some tea and water, a stack of magazines, a blanket, and my choice of daybeds to curl up on and relax. I was told there was no rush for me to leave, and I truly felt that way. I'll be back.

I had my first massage here or as I like to call it "man-sage" last weekend. I am not a fan of…read moremassages, I generally find them pleasant but not something I'd pursue as some do. I generally find a good wet shave much nicer. I was cajoled into coming here and indeed I had originally suggested it to the cajoler due to reviews and proximity. Slightly worryingly the questionnaire described what one would normally describe as 'side effects' as a 'healing reaction'. It seems complimentary therapies are continuing to be good at rebranding. The place is certainly very clean and zen full of furniture from Lom Bok (I have just moved and studied furniture stores). The staff do a good job of putting you at ease. There was quiet music, soft smells and lots of places to meditate. The lady who looked after me was very good, very professional and and concentrated on my back where I get the most pain post swimming. The price wasn't bad at £65 for 45 mins and had a nice relaxing tea at the eng just outside a small garden. If my pain had gone or Id felt better this place would get five stars but Ive yet to find that place. I think I'll continue with my shaves but certainly I'd go back if I was gifted a session.

Wonderful experience with a walk-in here! Full body deep tissue massage felt amazing after days of…read morewalking. The atmosphere is pristine and relaxing. Phar was an incredible masseuse, I would definitely recommend and go back!

This was a clean spa. My best friend and I have been traveling and this was a much needed…read moremassage. We got a combination massage. Deep massage and Thai. It was honestly the best massage we have had and helped us get relaxed so we can continue to enjoy our trip! Not far from the Algate East metro. I am so glad they were able to fit us in!

The Thai combo massage by Bour was 10/10 top massage I've ever gotten (and I get one a week so I…read morewould know). This will be my new go-to spot for massages hands down. The ambiance is calm and the music they had in the back while getting a massage was so relaxing and put me right to sleep. They give you some yummy digestive tea after which comes straight from Thailand. The staff is so sweet and prices are so beyond reasonable! Will definitely be back!!!

This place has been there for a long time so we assumed it must be really good. It was very clean…read moreand the hostess was very nice. We received water before and complementary tea and cookies after so that was very nice as well. We had paid for 90 minute massage and didn't end up with one. It was more like 75 minutes. After we said something about that, they tried to tell us that they started earlier, but since I was looking at my watch, which I always do, I said that was not possible. So they gave us a 10% discount which was satisfactory. We went for a couples massage after traveling for a bit thinking we would like to destress on our holiday. I'd say it was a good experience, not great. We'd probably go to a different massage place next time.

Went in for a relaxing massage, and against my requests, Ben ended up doing some really painful…read morework on my "trigger points" until I was literally in tears. I suppose that's fine if you came for this type of theraputic massage, but it was not what I requested, I asked him to stop but he didn't listen. This type of massage therapy is actually controversial. After the massage was over, while I was still undressed on the table he spent a lot of time asking me if I liked it, if I'd come back. I had to ask him to leave multiple times so I could get dressed.

I did the Virgin London Marathon 2011 today and it was great…read more However I got to the end with lots of aches and pains due to stress and intense training. I knew that my body had to go through a lot and pre-booked a deep tissue massage session with Massaggi for after the run. I am so glad I had the massage, one hour did not seem a lot but turned out to be just enough to release most of my muscle aches and pain and strains through compression and stretching techniques to muscles and connective tissues. I recommend all athletes to come and see one of the therapists specialized in deep tissue or sports massage and get a faster recovery.