All i can say is AMAZING. This is not like the typical gym's that i have been to it is really posh…read more Very clean and welcoming. The changing rooms are well kept and you are provided with towels and toiletries. And ladies not only does the changing rooms have blow dryers but also GHD hair straightners which was suprising. The changing rooms are linked to the sauna, showers and then the swimming pool. I usually just go swimming in the gym because the pool is the only one is london that has a low percentage of chlorine and is actually warm not freezing like most swimming pools. The swimming pool has about 6 lanes which is perfect for laps. Membership can be a little pricey but is worth it without a doubt.

I didn't read all the details about this place. I simply asked YELP for a spa nearby. I wanted a…read moremassage and facial. Silly me. I had no idea that this was a gym and that it was the Chelsea football club. As far as the spa services, both were five star. If only I had known beforehand that I could have used the other facilities as well. Pool, sauna, steam room, gym. It would have been great to have had a workout before my massage.

*Disclaimer for all Americans: all access does not get you in, destination only. And, earthbar app…read moredoes not work here either, so no points for smoothies etc* This is one of the nicest locations I've been to. Megan (AGM) was very kind and granted me access. The gym itself has tons of equipment, machines incorporate free weight aspect to it, tons of great treadmills, open layout, nice ceiling, an airport lounge-esque work-chill area. Bathrooms are in line with the nicer SF locations, steaming available. Limited hyperice is a drawback, also expected newer rowing machines but overall, would recommend the upgrade, some improvements can be made, but the good is very good. (Gym had tons of people but edited everyone out to protect privacy)

Great location! Close to everything you need. The staff here is so friendly and helpful. Lots of…read morespace . There's a nice juice bar also (I think it closes an hour before the gym closes). Similar to the equinoxes in the states.

I've been visiting Cowshed for a couple of years now, dropping in as a frequent traveler on…read morebusiness to London. I'm most familiar with Clarendon Cross but have also visited Primrose Hill and the Selfridges locations. Selfridges is a never return. It's the opposite of relaxing and has more of a busy coffeehouse atmosphere. Plus, the massage was awful. Inexperienced person dousing you with oil. What's the point? Primrose Hill has been my best experience. I went in for a facial and the gals at the front desk are great. I felt great about my service and went on to add mani/pedi and purchase products. The mani/pedi station with the headphones and classic TV on retro sets is a nice touch. Can't speak for massage there. Clarendon Cross was my favorite, at first. It's tucked away in Holland Park and I was able to walk to and from there and my hotel, major plus. Initially, I had several great massages here that helped me tremendously with jet lag. I also had a super helpful speedy facial and chilled in the mani/pedi station watching the episode where Monica asks Chandler to marry her in your favorite new york apartment full of candles (yes!). THEN, the decline. The reception attitude has grown lax in the customer service area. The woman who "welcomed" me today seemed like she preferred I hadn't shown up. My masseuse was yet another amateur. She pumped LOADS of oil all over me and simply has no idea how to touch bodies therapeutically or doesn't care. When I left, reception asked me how it was and I said "alright". She didn't inquire further about my lack of enthusiasm or say anything else at all to me. I waited in the lobby for a cab without being acknowledged or asked if I needed water or given after massage care tips. My car arrived and I left without a word to or from anyone. This was my third bad massage at the Cowsheds, collectively. I will not return. Their customer service has declined and they have lost good masseuses and replaced them with people who I can't imagine are even licensed for body work. Too too bad. I gave you the benefit of the doubt but this is a break up you earned and if your bad service continues, you will not last.

I've had plenty of massages in my life, but I can confidently say that I received the BEST massage…read moreever at Cowshed. After four months of carting around my newborn and being physically exhausted from lack of sleep, I was desperate for a bit of pampering. Fortunately, my mom-in-law had recently given me an online gift certificate to Cowshed! I booked a 45 minute massage with Ashley and entered Cowshed to find a clean, cozy and well decorated spa. The massage itself...no exaggeration, with my eyes closed, I felt like I was lounging on a beach and the waves were massaging me. Ashley's movements/massage were so fluid and there were no awkward pauses while she pumped more oil on her hands or changed positions around the table. I left regretting having not booked a 60 min massage! The spa is not super close to a tube station and it's certainly a bit pricey, however the price will absolutely not keep me from visiting again in the very near future!

Best quality manicure you will find in London! Meticulous care and treatment of cuticles and…read moreoverall great attention to details.

This is my palace of beauty with the BEST services the BEST team and the BEST owner in the BEST…read morelocation with Body Wraps that save your airplane body mani/pedi by the most serious Nail expert who literally did my cuticles so perfectly I did not need a manicure for WEEKS...waxing was amazing and not over priced. This is the most lovely spa and the greatest people that I cancel work meetings to make sure I can be there almost every day when in London. It's worth it. I adore this business and you will too. Love, Karen and MM Bubbles, "see you soon" xoxox

Went to this salon for the first time recently and it was quite pleasant. Like many, probably, I…read morewas initially pulled in by the beautiful front of the spa with the gorgeous vintage chair in the minimalist, peaceful room. I had a manicure/pedicure and it was pretty good. The ladies were a little too enthusiastic about clipping my cuticles, so they were quite sore after. The staff were very friendly and relaxed and there was peaceful music in the background, though, so it was quite a nice experience. The salon is indeed as beautiful inside as it looks to be. Everything is finished to a lovely standard and it's a pleasure to spend some time in there relaxing. I'd like to try some of their massage services - the other customers looked very pleased and there seemed to be multiple regulars, which is always a good sign! Only other thing is that I wanted to leave a generous tip, but for some reason you can't leave a tip if you pay by card. I think that's pretty crappy and not fair to the staff. I hope they fix that.

Now. MY LIFE IS HARD, people. It's just really effin stressful sometimes, what with the whole…read moreliving in a top floor flat in Notting Hill, and loving my job, and going out with my friends all the time... you get where I'm going: sometimes mama just needs two solid hands to rub her up and down all over her body with sensual scented oils in a dimly lit room. Sometimes she also needs massages. When it's the latter, this place is the joint. I got my deep tissue fix last saturday with Adele, and she's a G. And the place is lovely, and reasonably priced, and makes you feel like your small, puny problems ACTUALLY mean something ( shitty sales at Selfridges, anyone? I mean, that's REAL stress!)

The K West gym and spa is a pleasant environment, with good equipment and nice clean changing…read morefacilities. Price for the gym only is expensive at £65/ mth and the spa use is more expensive. Spa and gym membership is £90/ mth and include access to steam room, sauna, solarium, and even a snow room, which is quite novel. There is a hyrdropool which is good for relaxing in, but sadly no swimming pool. Membership includes discounts in the hotel restaurants and 2x guest passes for the year to treat friends. Overall the facilities are pleasant and the staff are nice, however the price is quite high, but then if you attend regularly it is worth it.

Don't join this gym. After you sign up you find out:…read more - you have to get a card to let you into the gym on the 3rd floor down, then go up to the gym on the 2nd. Not only do you have to get a card you have to sign in. Sometimes you get in line and wait! Who needs that extra hassle. Then when you leave, you have to go back to the 3rd floor and get the card with your name on it again. Wait, wait, wait. - they don't listen! The staff at the counter don't take any notice of issues in the gym. - no one cleans up the gym during the day - so towels are laying around, weights lying everywhere - no liquid cleaner or paper in the dispensers to clean the equipment before and after you use it - yuch. I asked 4 times, then finally brought the liquid bottles to the counter on the other floor for them to refill. Seems they can't be bothered - machines don't work and stay that way. Not regularly maintained. Signs sit on them for ever. - lots of the tv screens don't work - the room itself is really quite small yet they charge £65/month - the steam room and sauna are not part of the gym membership - you have to pay a lot extra to enter the spa area. - the staff use the changing rooms as their changing rooms! Not cool. - the music OMG they either have no music or they put it on a radio station and turn it up loud. Ever try to work out with someone's voice talking loudly on and on - not music but the chat in between. Really cheap. - If you talk to the manager, Ludmela, she just says, "It's policy" to go through the sign-in/out regamorole. Yes, they are looking for someone to look after the gym! So they didn't say that when I paid up for 3 months. GIVE THIS PLACE A MISS

The customer service was excellent considering that it had just opened after lockdown and the staff…read morewhere very friendly

Absolutely relaxing, I fell asleep though I was suffering…read morefrom hayfever, the lady(sorry I forgot your name) was lovely & gave me lots of tissues. Thank you so much for your wonderful service, I'll certainly be back.

*******Warning from Doctor about this place Very…read moreunprofessional and rude staff . Very poor unprofessional customer service with negligence . They used to be good 10 years ago but they are far beyond all professional and ethical standards. No wonder the recent poor reviews and no wonder their desperation by reducing their prices and sending offers ,to attract customers . One of the receptionists at Earl's court named Bella is rude .she talking to her colleague while I was talking with her ! I contacted Headoffice who promised better customer service and professionalism however ,this person continued to be rude . I called to book massage and enquired to use one of the vouchers they provide to loyal customs but she laughed ! I was very offended from such rude and unprofessional behavior .  My understanding is that you offer the vouchers to your loyal customer when they purchase package to use them and I never used any of the 5 vouchers ,so anyone would expect from a presumable professional salon to deal with  customers in a respectful ,decent and professional manner ,rather than such disgusting and offensive behavior ! I contacted the head office again about this person's rude and unprofessional behavior but no acknowledgement or apology !!! They used to be good 10 years ago but obviously they fell very short of the required professional and ethical standards ! As such ,I was honored to go this place again and applied for a charge back through my bank for a refund of all prepaid massages . Avoid and better go to a professional place . 0/5

I highly recommend this massage establishment. The massage therapist was Amazing. Very nice…read moreemployees.