First of all, no one wants to come here, but if you need to come here, this is the place to go…read more I was able to make an appointment online and arrived on time. Gerry did text me to tell me he was running behind, but I was driving when it came through. We did have to wait about 45 minutes, but there is wi-fi so I worked while my child did homework. We were there over two hours, but he worked very thoroughly to check and then treat her hair. The system they use uses heat to kill the bugs and my 11 year old said it felt nice and was relaxing. He let her watch K-Pop Demon Hunters while she was having her hair cleaned and there is a large waiting area with a TV and snacks for kids while they wait. Hope to not have to return, but if I do, this will be the place I go to!

Fantastic!! They were absolutely life-savers to us- angels- after we discovered that 3 of the 4 of…read moreus had head lice after traveling. They stayed very late on a Saturday evening, treated us thoroughly, and very professionally. I cannot say enough wonderful things about how knowledgeable they were- I would never go anywhere else in Richmond for this issue.

My 7 year old had been struggling with head lice off & on for several months. Everytime we thought…read morethe over the counter products were working, those critters would show their yucky little self's again. I was over it and had no idea where to turn, so I googled "professional lice removal service richmond, va" and bam, I found Lice Happens within seconds.... Candice came out to my home the next morning, and my daughter was back in school the same day. Not only did Candice educate us about everything we did (and didn't) want to know about head lice, she made sure they were gone. She also showed us how to comb, and what we needed to do to prevent head lice from returning. When she left I felt this huge sense of relief. I knew what exactly I needed to clean in my home and what I didn't. I would recommend Lice Happens to anyone who is or was struggling as much as my family was with head lice.

Thank you Patty. You are my Angel! What I thought was going to be a traumatic experience ended up…read morebeing no sweat. See I have extremely thick long coarse curly hair. The little devils would love the conditions in my hair. I'm thankful for Patty she eased my mind, and She walked me through everything she did. She educated me and took very good care of me by being gentle and distracting me. It was like we were old friends. It would've absolutely been a nightmare if I didn't use her and tried to handle it myself. I give her 1 million stars!

When struck with this terrible situation across the whole family, the staff here was compassionate…read moreand helpful. They went out of their way to answer questions and meticulously treat the entire family. So glad we came here instead of varying levels of success with DIY remedies!

Thank goodness for these fairies!! I have long thick hair and thought I could get rid of these…read moreboogers all by myself. After months of getting better they started coming back. Staff was very helpful and professional and I love that the products are all natural , my hair was actually healthier looking and super soft. So far so good.. no critters .

Spotless, sparkling clean. Very efficient, great price for the level of extraordinary service they…read moreoffer. Kind and nice to do business with. I highly recommend them.

Been back and forth trying to get a replacement for the toilet tank top they chipped for almost a…read moreyear. She promised she'd get it right. After a while she just stopped responding. Overall, they were okay. (Last November)

Absolutely incredible. I hired Keila to do both a move in and a move out cleaning and she went…read moreabove and beyond for both. The move in cleaning was following ripping out and replacing all of the subflooring on the first floor of the house and had left a fine coating of sawdust on everything - not to mention the smell and grime that comes with purchasing a former rental. Aside from the scuffed walls (NOT Keila's fault or responsibility), you'd never have been able to tell the place was a construction zone for a month. Flawless across the board - she even moved appliances around to make sure she covered all the bases. The move out clean was similarly perfect, I still had some things in the cabinets and in a couple of rooms that I asked her just to work around as best as she could and she actually wound up making that last little part of my move EASIER with her clean. This was well beyond what I asked her to do, in the best way. All of this came at an incredibly reasonable price for what I know was seriously not a fun job on either end (especially the move out). I've already recommended Keila's services to a couple of people and will be asking her to do regular cleans when I recover from the financial hit of purchasing a house. Thank you Keila for making the awful process of moving WAY easier!

I hired Keylas Cleaning for a move-out cleaning and they did an outstanding job! The place was left…read moreabsolutely immaculate. What impressed me most was their attention to detail, they thoroughly cleaned every area, including spots I didn't even think about. She was also very friendly. Highly recommend if you need a deep clean!

Wendy and her daughters did a great job deep cleaning my house. My dog sheds a lot and I could…read morenever get it to be truly clean. The team was efficient and courteous. They showed up on time and only left when everything was done. Definitely recommended!

Wendy Servicios cancelled our cleaning appointment 20 min. before the agreed time to meet. She…read morefirst agreed to meet at 10:00 and then re-scheduled for 2:00. Strange but I could not understand much of what was said on the phone the one time she called but the text messages were perfect King James English! We wasted our entire day. Wendy lost my business.

Cindy owns Done Your Way. She has been cleaning my house every other week for about six months…read more She is an answer to prayer. I am limited in my physical activity and my 82 year old mother in law lives with us. My wife has a very demanding job. Needless to say Cindy is a life savior. Because she does such an excellent job everyone in the house has peace of mind. She is ruthlessly punctual. She works assiduously for the 4 hours she is there. I can give her "special" assignments that she fits into the schedule. The three of us have never had a complaint. If you tell her what you want done and she agrees (and she has never disagreed with any request), it will be done to perfection. She brings all her own equipment so I don't have to worry about running out of something. She is personable and has a tremendous work ethic. I can't believe you would not be happy with her work.

Cindy has cleaned for me for over five years across two different homes, and I couldn't recommend…read moreher more based on that experience. She is incredibly thorough on every visit, with an exceptional attention to even the smallest areas/details. Beyond her outstanding cleaning, Cindy is reliable, flexible when my schedule changes, and the perfect balance of personable/professional. Her rates are more than fair for the quality of service she provides. I wholeheartedly recommend Cindy to anyone looking for a trustworthy, detail-oriented, and dependable cleaner--you'll be lucky to have her!

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!