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    Crystal Ballroom

    3.0 (408 reviews)

    Crystal Ballroom Photos

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    Baraku Bump opening for Moontricks!
    Cindy C.

    First time back to the amazing McMenamins Crystal Ballroom in at least 5+ years & the obvious changes for the better were definitely noticed! Less balcony space - only at the back of the ballroom now, but it really opened up the spaciousness of the area. There is also now a dedicated ADA seating with good views of the stage. The beverage list offerings were of good variety, including some CBD & NA. The food offerings are minimal: cheese or pepperoni pizza by the slice $6; Cajun or regular tater tots, a hot dog, a bag of chips & just a few more items of your choosing. Overall, it was an enjoyable time spent in an amazing venue- & yes, the floating dance floor was thumping with the moves & grooves!!!

    Stage is ready for Steely-Dead band!
    Gwen Z.

    We didn't eat here but there is a bar food menu. The bar tenders were helpful and cheerful. The room is gorgeous! I am trying to envision it as it was 50 years ago. It's a very special place.

    Michael M.

    I came back! Had a good time seeing MCH (again)! And then Kasablanca! I'm going to count my initial poor experience as a fluke - every other visit and staff interaction has been great. I like the venue, it's ease to get to, park near, and reasonable ticket price for shows. I'll be back. I'll put this as a 4 of 5 because of a crackly speaker set during the Kasablanca show that detracted from the experience, otherwise a great time!

    Our drink receipt
    Paul K.

    My wife and I attended our first event at the infamous Crystal Ballroom and had a pretty fun time. We saw Super Diamond ( A Neil Diamond cover band) and had a few drinks. There was an opening band called SOS (A Police cover band) as well. The dance floor is amazing as it is bouncy. As the crowds dance to the popular songs, the floor really moves and can make things a bit unsteady when tipsy. Otherwise it's a pretty cool feature. Now, if they clean/wash the floor more often it would be even better. The inside ceiling and chandeliers in the ballroom are beautiful and amazing as is the architecture. I am happy to have gone and seen it finally. I recommend a new coat of paint inside and to clean the dance floor and hire nicer staff.

    OkGo performing their bells song

    I like to preface my reviews with I am not a foodie, but a customer service snob, but OKGo isn't a food (yet) so this is about service. First we ate in the McMenamins below the venue. Service there was good, and would be a different review. The salient point is, if you eat there, spend $15 per person, you get 'VIP entrance." Which mean in first. This is where the amateur hour starts. I have to assume these two entities owned by the same parent company and have an arraignment by where if you eat at the bar, you get seated early that this is a regular thing. Seems like the even staff don't know how to execute this aspect. By the time we were scoped out by "security", they were already letting in non VIPs. It just gets worse from there. If you can survive the poor event staff service, the venue is pretty alright. First come first serve seating in the balcony (they call a mezzanine), which outside a large chandelier has a good view of the stage. To get there you will need to conquer stairs. In fact there are many stairs. An elevator will get you to the floor of the venue, but there are stairs at the entrance. What you can bring is act dependent. OkGo was cool with empty water bottles, so we brought those. You'll want to bring something like that, water is free, and the venue can get stuffy. Most acts are just general admission. Standing room only. So if you want a seat, you will need to go up to the balcony. Things can get tight. They did have a space for folks in mobility devices, and many acts are all ages. A wrist band for our event indicated you could be served alcohol. Beer, soda, and I think wine can be served. Again this is depending on the act. My suggestion is go early, eat at the McMenamins bar and restaurant below, get VIP entrance and take it as it comes. They can't always suck.

    Melissa L.

    I've been meaning to catch a show here and finally grabbed tickets. Was not expecting how slow and long the line was to get inside. I guess they haven't figured a way out to get people in faster. Once inside, the chandeliers and paintings are cool. One side of the venue is no alcohol and the other side had a rope and a wrist band to get an alcoholic drink. Headed to that side and grabbed one of the signature vodka cocktails of the evening. I only had the one; wasn't very good. No chairs and standing room only. Ok, except it seemed the crowd was exceptionally tall that evening. I was with 3 men over 6 feet and they also commented how tall the crowd was. So, I had a peek-a-boo view between people. Also, the floor boards were very creaky. And had to hope that it was supporting everyone's weight. Not sure I'll come back if standing room only.

    On the left is the ADA section. As is the small stage. Miserable experience!
    Morgan S.

    I'm normally a big fan of Mc Menamins but I rarely go to the Crystal Ballroom because it's always a miserable experience. They oversell their tickets so you are packed in like a sardine. The stage is in the corner so there is very little real estate for viewing. Unless you are the most tenacious of fans, you simply can't get up there. Then they divide the room into under and over ages causing bottlenecks, if you can call them that, you have to excuse me, pardon me to get anywhere in the venue. It's exhausting! My partner who is an amputee wanted to go but it's always a nightmare. The elevator doesn't go up to the balcony where the only seating is. The ADA section was in front of a whole crowd of shoulder to shoulder people so it was impossible to get to and also, I guess you have to reserve seating if you want to sit at all. There is no where to dance unless you are way in back. Walking around to mingle and find your friends is impossible. I don't know why the fire marshal hasn't busted them. This venue is gorgeous and historic but it was a dance hall back in the day and was not built for large crowds like that. They should really expand the stage to the full length of the back wall, put in more seating, make it simpler for differently abled people to get around and stop selling so many tickets. They have two stairwells in there but if there was a fire, people would surely parish. People were having hard enough of a time getting out of the building after the opening act. I could only imagine if there was a fire and people were rushing. It just doesn't feel safe so I'm not going there anymore.

    Careey H.

    We flew to Portland to see the Red clay Stray at the Crystal Ballroom and the show was epic! The venue packed us all in which energized the crowd. The bars had strong control and moved quickly to get drinks made. There is an elevator and stairs, balcony seating and heavy velvet curtains to keep the light out as the night settles in. The sound was incredible.

    Front of the crystal ballroom
    Kimberly S.

    Fun experience! We were there for Paul Cauthen. He put on one hell of a show. It's so beautifully restored in there. I was so mesmerized by all of the intricate wood carved trim in there.

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    11 months ago

    I've been to 200+ concerts and this is by far the worse venue in Portland. Even if it's sold out it feels empty.

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    Troy D.

    Thanks Martina! Appreciate the review and glad you enjoyed the show.

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    Page 1 of 11

    Ask the Community - Crystal Ballroom

    Is there a smoking area where you're allowed back into the venue?

    Yes. It's called "outside". Nothing inside the venue.

    Can you bring empty water bottles/hydro flasks?

    Genuinely I have had problems sometimes and didn't have problems other times so I would say no.

    Is there a coat check?

    No there is not

    We are from out of town and coming to at Sat night show. Is is safe to lock bikes outside this venue at night? Is it convenient to take the bus?

    Hi Elizabeth. I would say that it is always a risk to lock your bikes up in downtown. The #20 bus stops a block away. Scott

    Going to a show this Friday. Are there any seats at all or is standing room only? I have a hard time standing for long periods.

    If you require a seat, you will either want to speak to the venue in advance about ADA accommodation or get there early. There is seating in the balcony, but the main floor is standing room only. Also, if you eat/drink at Ringler's before the show,… Read more

    What are you guys doing to decrease the time it takes to get in the front door from "about an hour every time" back to "maybe 30 minutes if it's a really big show and you arrive when everybody else does?"

    Hello Thomas, We are working on having other entrances available for these instances when all folks show up at once. With our new security protocols and the use of metal… Read more

    What are the all ages concerts like? I want to take my son to something, but not if it's in a grim, sectioned off area! The Crocodile Cafe in Seattle was like that, but the Wilma in Montana was much more open, and enjoyable!

    Hi Richard, Our all ages section is up front close to the stage. Its size varies depending on the tour and how many minors we expect. For some shows we are able to track… Read more

    What kinds of things can you bring into the venue? Can I bring my own little backpack with a water bottle and some snacks or do they not let you bring bags or drinks inside?

    A little bag is fine. We do bag checks and use metal detectors for when you enter the venue. We do not allow outside food or beverage, though.

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    Review Highlights - Crystal Ballroom

    Highly recommended.) The architecture of the place is very atmospheric and emanates a vibe of "this is cool", and bouncy floor is fun.

    Mentioned in 28 reviews

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    4.3(513 reviews)
    3.6 miHawthorne, Mt. Tabor, Southeast Portland
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    The Sapphire Hotel is no longer a hotel. It was in the early 1900s... And you could say the guests…read moreat that time were a little shady (let's just say some rooms were rented by the hour). The restaurant is what used to be the lobby. It is known for being dimly lit, a little romantic, a little old school. They are open late when not a lot of other places around are, which is how I ended up here after another event. They have happy hour from 4-6pm and then a late night happy hour after 10pm. The building could use some love from its landlord. The toilet was leaking, there's asbestos wrapped pipes visible on the ceiling. We got: Soup du jour House salad Meze platter Kettle chips Spicy chicken sandwich Everything tasted great. I was pleasantly surprised with the portion sizes for the happy hour items. I would definitely keep this in mind for date night or as a late night spot when not much else is open.

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    Crystal Ballroom - musicvenues - Updated May 2026

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