NOT COOL. NOT HOT. My brand new Dart Small Block Chevy Engine Block came back very rusty, all the other parts were sent in their original packing came back unopened and clearly had never been thru heat treatment. Josh refuses to send a $100 refund check he offered me and professes not to remember our deal. Starting in early January 2016, before Josh's website had pricing on it, we talked a couple times about the engine, I only wanted Cryo treatment initially and asked how much it cost and if he thought I should do "WPC Treatment" before or after Cryo. Josh knows his stuff and is like taking information from a firehose, hard to just get a sip... Josh spoke of CryoHeat & the Micro-polish process instead of the extensive "WPC Treatment" which I had been considering along with the "300 Below" Cryo treatment in Illinois, they charge $575 to Cryo the entire engine block, heads, rotating assembly etc.. Josh talked about Micro-polish and CryoHeat treatment for $1K seemed like a good deal! Shipping was about $160 return, to either place from Seattle. I decided on CryoHeat & set up a pallet for shipping to Josh. After shipping, I sent him a text to confirm exactly how much the rate would be for the process. Josh sent me a text on January 27th stating that it would be $2,200... I asked him to call me as I was very surprised. He then said that the pricing was on his website. I wrote down in my notes during our first phone call that it was $1,000 for CryoHeat & Micropolish. After explaining my understanding that we agreed CH & MP totaled $1K, Josh offered to do the Cryo process for $1,000 even. I agreed and thanked him, as it had already shipped. On February 13th Josh sent me a text stating everything was ready I called & gave him my CC info. He charged me $1,100. WTF, I texted him "Hey Josh you agreed on $1000 per our conversation" he sent back "It's 1100 for a small block just the cryoheat process and 2200 cryoheat and micropolishing". On the phone, he said that he had no memory of the agreement (2nd time for his memory loss per agreed rate) but he reluctantly agreed to the $100 refund and then he said the block was a little bit rusty, I was not too worried as it was a brand new block covered with machine oil from the factory. The guy at "300 Below" told me that they use WD-40 on the whole engine assembly before treatment to prohibit rust development due to the condensation inherent in the Cryo process. Josh was adamant about his "Cryo-Heat" process is a superior process as he heats in cycles (w/lower temps for aluminum parts) after Cryo to eliminate condensation and enhance the treatment. After he checked in the returned parts my builder called me to come over and look as he was worried the engine was rusted to the point of no return, I was charged a couple of hours shop time to clean off the rust. The bearings were returned in their plastic clamshells unopened, the Camshaft was undisturbed in its original state, the grease was unmelted, still wrapped in a plastic bag in a hard plastic sleeve from Howards Cams. It was visible and obvious the not one of those items had been heat-cycled to the 300F or so temp Josh stated. The plastic unopened, no heat deformation, the cardboard bearing boxes clearly had not been heated nor did it appear they had been covered with frost. WTH, I don't know of any other process where the results are invisible and not verifiable, Josh's service offers no visual reference of work done. "WPC Treatment", on the other hand, is visually discernible as each part is returned in a labeled, heat-sealed plastic bag and the parts finish is dramatically different, I had them do a few parts before sending them with the engine assembly to Josh. I have no reason to believe any parts other than the block, which was covered in rust from the Cyro frost, were treated by the CryoHeat process and I have that rust to point towards the heat cycling not being completed on my block, my engine builder thought the block had to sit for a long time after being covered in frost to account for the heavy rust. Months later Josh still did not refund the $100, after saying he would mail it more than six times. After I left many polite voice messages and text requests nothing, then on April 17th Josh texted me. "I didn't forget. it will go out Monday" He texted me a teaser pic of a check on May 19th. Then Crickets.. I VM'd & texted w/o a reply. Josh Lehaye has lost my trust! I can only conclude that I will be lucky if only the block was actually Cryo treated as the rust didn't happen by itself. UPDATE, I let Josh know I wrote a review & on June 26th the $100 check arrived. read more