I bought a Pride GoGo Mobility Scooter. Jenna handled the entire transaction. Test drive, folded…read morethe scooter and loaded it in and out of my car several times. She went over all functions of operation. All questions answered. Great experience. Plus she has a great personality and is oh so cute.

My husband is a stroke survivor who is learning to walk safely…read more We owned a simple Drive rollator whose wheels were no longer willing to work. I looked for a shop to maybe repair the old thing and on July 1, found ZMI. Zane and Jenna brought out some ideas while emphasizing that both repair and replacement were available to us. Drive, being the big supplier of wheelchairs and mobility aids, has several products to consider between the old silver hospital walker and our new ByAcre carbon tripod rollator, which is far too light for my husband's current level of skill. He nearly fell when making a turn using this lighter one. Zane at ZMI showed me the available four-wheeled rollators once I decided to replace our current model. We were able to pick up a Drive Nitro model a few days later. Communications and the ordering process were great! The new Nitro is so much lighter and easy to fold in order to lift it into the car. The seat is comfortable and there is a big mesh bag for carrying your possessions. Weight limit is 300lbs. Jenna is so helpful and had even brought the old heavy dinosaur in to the shop and then loaded the new one for me. Now, when my husband walks around the house or out and about in town, he can't stop telling me he is amazed with the Nitro's ease of use. Yesterday he stored his brownies and other pastries from TKB Bakery in the bag and he guarded them from predators like me! I had not imagined there would be a sales and repair shop for us but I am so glad we came to ZMI first. Directions: ZMI is rather behind Agua Caliente Casino and between CA 111 and Gerald Ford. Be very careful when looking for the ZMI shop on Perez Road. I prefer to come in from Cathedral Canyon, which is just north of the theater plaza, instead of via Date Palm. If you take a left on Perez from Date Palm it's very difficult to find plus you have to take a left turn with cars buzzing around the corner on Perez. The office signage is "Vessco" and ZMI is not greatly visible from the eastern end of Perez plus it is on a bend in the road. The industrial park is in the same section as all the art galleries and printers/framers. We are thrilled we now have this connection and a great resource for sales and service. Thank you, ZMI!!

SMOG CHECK... What more is there to say other than, they're quick, courteous, efficient, they did a…read moregreat job and I was out in less than 15 minutes. It looks like only a gas station & mini mart, but you will see...

Great, honest service for you vehicle or just pick up snacks!…read more Highly recommended! Xxxxxcxxxxxxxxxxx

I'm happy to recommend highly this fine gas station and auto repair shop…read more To a person, the employees are intelligent, pleasant, and hard working. The owner is communicative and very accessible. When it turned out the work on my car was going to take a significant amount of time, the owner immediately offered a lift back to my home. When my job was complete, I reported that I'd ride my bike over and pick up the car. The owner immediately said, "Please don't ride your bike over, it's far too hot to be riding on these streets. Let me come get you." I ask you, how long has it been since you were treated like that by the manager of a busy auto shop? I can't say enough good things about this unassuming operation. It's conveniently located on Washington Street, and there's a Carl's Junior next door in case you're going to wait. But if you have some place you need to be, the manager will see to it that you get a lift to your appointment, or back to your house. And the same assistance is offered on the return trip to pick up your newly repaired vehicle. I can't adequately describe my appreciation for the concern for my car, the concern to deliver excellent repair service, and the concern for my comfort on a blistering hot August day. I strongly recommend this shop for all the reasons listed above. And enjoy a cup of coffee at the Carl's Jr. next door, while you're at it.

Went in for a smog check and was out in less than 10 minutes. The employees were very professional…read moreand attentive. Thanks.

Gustavo and his crew were FABULOUS! I changed out my cell…read morebatteries for a new lithium. My first quote with one of his competitors was 3 times the price of what I paid Hernandez Golf Cart Repair. I bought the lithium on Amazon, They picked up, installed and delivered same day! Really impressed! HATS OFF TO Gustavo and team!

Excellent service! We called at 7:30 AM with a dead golf cart. They were here by 8 AM, installed…read morenew batteries, but then had to take to their business for an electrical problem. Cart was back and running by noon. Very professional, courteous and reasonably priced. I will be recommending them to all my friends.

In my opinion.....an honest fair priced and very competent Phil…read more Tried not to even charge me for a inspection and battery test. Diagnosed problem by a rodent chewing plug wire prompt and I think less than dealer would charge

A good, honest, and trustworthy mechanic is hard to come by. Phil is just the best. He has taken…read morecare of my car that has had a few major issues the past few years with my transmission and engine light diagnosis. Very quick to respond and to get the job done. Couldn't say better things about him and his work. Thank you.

Thank you amazing costumer service and quality product Luis and his team are very knowledgeable.read more

Absolutely thrilled with Luis's work! I have two older Land Rovers and had a really hard time…read morefinding someone reliable who actually knows what they're doing--especially when it comes to ceramic coating in the desert. So many others wanted to work outdoors or cut corners, which would have ruined my vehicles. Luis came into the picture at the perfect time. After a previous detailer used acid on my hood (causing major damage), I was so nervous about repainting and re-coating. But Luis helped me through every step--we repainted the roof and hood, and he re-ceramic coated the entire car. It looks amazing. No melting, no spots--just flawless work. Luis is honest, detail-oriented, and truly cares about what he does. I fully trust him and wouldn't let anyone else touch my cars now. If you're looking for someone to clean, detail, ceramic coat, or just take great care of your car--Luis is the one. Highly, highly recommend!

Exceptional service and kindness. Got my car towed here and had two new viper remotes keyed to my…read morecars alarm. Very quick service and very nice staff. Would come back.

Very helpful! They are very good at explaining options for you vehicle. I went in to find out…read moreabout an upgrade to my sound system in my car. I wanted to keep the factory system, but possible upgrade speakers and amp. He let me know that I didn't need to do all of that and I just really needed to add a subwoofer to get the sound I was looking for. I was a bit hesitant because I wasn't sure that would give me the results I was looking for, but WOW it was exactly what was needed. The sound system sounds amazing now. Very clear highs, great lows at any volume. I am only using the subwoofer to about 1/8th of it's ability and it's amazing. The woofer is completely hidden under the cover in the boot of the vehicle, so it doesn't even change the look of the car.

Wayne is a wonderful mechanic and an incredibly kind person. My compressor locked up while driving…read moreout to a field site, leaving my fiancee and I stranded in the area after all shops had closed down. Triple A ended up towing our car to a shop that was not actually open over the weekend after we explicitly asked for this necessity. Even though it was a holiday weekend, we called Wayne the next day and were able to move the car to his shop where we found out that our problem was not a quick fix but would require more diagnosis/parts (they were only open for another 30 minutes when we showed up). Wayne promised to work on the vehicle first thing on Monday and called us early in the day to give us the unfortunate news. Our car was functionally totaled due to costs of parts etc. Throughout Wayne was professional, honest about the fixes and ended up helping us sell the car (the best situation we could have hoped for considering the circumstances). Wayne personally called Triple A to help us recoup our towing fee (Triple A had messed up on a number of counts), and waived all fees for looking at the car- which was at least 3 hours of work! We were really bummed out about the car but Wayne and the mechanics at the Palm Desert Shell truly softened what was a tough financial blow (it would have been much tougher without their kindness). Cannot recommend this place enough. Call Wanye if you have any problems with your cars!

I am loyal to a fault, so I decided to give them another chance. I called on a Tuesday morning to…read moretry and get my wife's car smogged that day. I was told no appointments are needed, and they perform smogs until at least 4:00 pm. I arrived at 2:20 pm, and when I checked in, I realized I had left the renewal paperwork at home. I told Rudy I would write down the VIN number and license number legibly so he could fill out his paperwork. He then proceeded to inform me that it was not his job to read my writing. After I laughed, he said We stopped doing smogs at 2:00 pm today anyway. When you come back, make sure you don't screw up again and not bring the paperwork. He must have been the bully at his high school (assuming he went), because I have seen him give off that vibe multiple times to men. Needless to say, but I would rather light myself on fire than ever deal with him again. Plus, their coupon is a scam as well. If they write your name down before you show them the coupon, it is not valid. WTF!?!? I will give one of my associates the task of verifying whether this is even legal