2 stars, FOOD and ATMOSPHERE DIDN'T DISSAPOINT.
The Band was totally Awesome!!! This place used to be awesome and packed, what a difference a year makes. Sadly as soon as we drove in I knew something wasn't right. Asked the nice greeter at the entrance
" Where's all the people? " She shrugged and didn't say anything ..
" Is it the weather? " I asked yeah 85 degrees, cloudy, slim chance of rain, Friday night 5:55 pm everyone headed for the weekend but not here...HMMM. we were seated under the main thatched hut.
the HORRIBLE CUSTOMER SERVICE BEGAN.
Took forever for waitress to greet us and even longer to get a drink,
This is new they have
SPECIFIC HAPPY HOUR TIMES AND SPECIALS 2:00 PM - 5:00 PM and 7:00 PM - 9:00 PM, running Tuesday through Friday All drink specials are half-price (50% off) during the happy hour windows:
* Well Liquors: 50% off all house wells.
* Select Call Liquors: Includes brands like Reyka Vodka, Milagro Tequila, Tanqueray Gin, Monkey Shoulder Whisky, and Sailor Jerry's Rum.
* Domestic Draft Beers: 50% off favorites like Bud Light, Yuengling, and Miller Lite.
* Seltzers & Ciders: 50% off select options
Missed the window got served Blue Moon my favorite draft, a few cocktails and water finally after WAITING.......
HORRIBLE CUSTOMER SERVICE . Had to ask where our drinks from from another waitress, she was TOO BUSY DRINKING AND TALKING TO HER COWORKERS. Probably needed a break after serving the two tables ours and the people next to us. more servers and bartenders then was needed, just having a good time with themselves. A young man served us our food. It was deliciuos just as I remembered it the dozen times Iv'e been here before. Again I had to ask another waiter to get our drinks, she comes back with it this time and says " I HEARD YOU WERE THIRSTY ' or something to that affect.
HORRIBLE CUSTOMER SERVICE.We finished waiting for Happy Hour to start at 7 went down to the river to sit and wait was immediately told by manager "Are you eating? " TABLE POLICE DO NOT SIT HERE. uh yeah...
WE JUST SPENT $142!!! ONE HUNDRED FORTY TWO DOLLARS!!!!!!
FOR GOOD FOOD AND DRINKS. Sorry YOU CAN'T SIT HERE here its reserved for patrons eating food here " Really I see 5 empty tables and nobody here and you won't let us sit here and buy more drinks. HORRIBLE CUSTOMER SERVICE.
We sat at bar was told when ASKED " WHAT ARE THE SPECIALS " READ ABOVE, I would like a Sailor Jerry and Diet Coke or a Captain Morgan and Diet Coke.
YES According to AI and Facebook , Crump's Landing serves both Sailor Jerry and Captain Morgan spiced rums. NOOOOO!!!
was told "We only serve this rum " bottom well cocktails proudly showcased behind bar in front of me. I want a spice rum NOPE...
We got served our drinks and never asked if we want a refill or another.
The two bartenders were too busy making drinks for patrons eating. The one guy didn't see us behind his dark sunglasses, I feel for him either blind or has sensitive eyes but wow could he mix cocktails in a shaker. Our bartender well he sucked, BEING IN THE BUSINESS, my livelihood till I was forced into retirement I WAS BOTH SADDENED AND VERY ANGRY AT THIS ESTABLISHMENT. My wife was upset with me for ruining our one night out with visiting family. not a chain restaurant they wanted local cuisine and ambience on the beach or river. They took it in stride its vacation after all, me not so much.
" Where's all the people? "
They were smarter than me and read reviews, had the same experience or heard from word of mouth, not sure.
Can anyone recommend a replacement for this place?
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