My backpack I bought last year spit on the seam (I use it every day for gym and uni) . I took it…read moreback to this store and originally was told it would take 2-3 weeks to get fixed. I explained that I use it every day and the manager(s) - 2 of them stepped in - gave me a replacement on the spot. They informed me that this problem happened to a small batch of them. They replaced my bag with the same colour and updated model of my backpack. Excellent customer service, good range and knowledgeable staff ! I'd recommend them to anyone !

Flew into Sydney and discovered our suitcase had been destroyed in baggage claim. Denise came to…read moreour rescue. A great selection, a fair price, and excellent, personable, knowledgeable, and helpful staff. I would go here again if I didn't live a few thousand miles away. Thank you - Sydney Luggage.

Great service at cheap prices. A diverse range of luggage and luggage accessories designed to give…read moreStrandbags a good run for its money. The prices aren't too bad; yet the service is also quite good to boot as well. The only challenge is that you are surrounded by those trolley suit cases; the one's with wheels, and yet there isn't too much room to walk around the shop; yet the bags are well presented. Also a great establishment to buy those wallets. It is preferable that you come to this establishment with a type of bag in mind; in other words what brand of travel bag you want; or the type of colour at least. Very helpful. For me I was trying so hard to buy an overnight Guess travel bag to match the bigger one I have for those longer trips. Voila, I found it here and at a fairly reasonable price. And two years later, my bag is still going great unlike a similar bag I brought with their competition that fell apart after twelve months. Highly recommended for those all needed travel bags for those fellow frequent flyers.

I find the fact that this store exists at the airport - HILARIOUS - a luggage store - at the…read moreairport...Now, maybe it's just me, but I buy my luggage before I go to the airport so that I have a suitecase to pack things in.... but maybe I'm behind the times...perhaps I should be more spontaneous... buy a travel bag - and all my travel belongings at the airport - for a fresh start to my holiday....but as fun as that sounds, it sounds like something I could do maybe when I'm a billionaire... up until they point.... I don't see the point.... Yes, perhaps people need to get an extra bag to share their weight load or that sexy fanny pack to put their cash in for market traveling... but the point of this shop is lost on me.... and I prefer to have a bag packed before I leave. Prices start from $20 and they have quite a few of the name brands in the store.

I can tell you why they are at the airport before you go thru security! My flight was canceled…read moretoday, my suitcase was trashed. I picked up a new suitcase, exactly the one I have been looking for, transfered my items into it and I am ready to go back to the airport tomorrow. So thankful they are there!

Not a shopper here but I wanted to peep in and see what all the hype was about. Ended up…read morepurchasing a couple of bottles of Australian cologne at bargain prices (25% off) which came to 34 bucks in USD! Lots of selection to choose from but store was totally jam packed.

my complaint about MYER customer service in Sydney city ( level 5 customer service her name is…read moreSrija. ) I was bringing a manufacturing faulty kettle ( I bought it last year October, it actually broken a few months ago, because I went overseas. That's why I had to wait for today to visit your store) to your store and wanted to buy a new one.I went to level 5 customer service part and explained to your staff and explained why I am here. After 15 mins, the staff helped solved my problem and planned to authorise the refund for me. Suddenly, a lady was very rude, interrupted and jumped into the process. Her name is Srija ( she said this is her name). She asked the staff to leave and she said she will help me. I said there is no need to change someone else since it almost done. The she started ask me again I need to your receipt, why you are here, what is the kettle's problem, which part is broken, why do you think the kettle could not be used. I told her I had already said to the staff previously. She said : it doesn't matter I still need ask you again. I was very upset and angry. Why I have to explain it again since the staff helped me already. I asked her what is your name. Are you the manager here? She said : I am the team leader. I said : oh, okay. What is your name. Why you didn't wear your name badge . She replied: "it's not your business". I told her that I wanted to speak to your manager. She said the manager is not working. I told her that I will complain about your service. She said: go ahead. I was holding a new kettle and wanted to purchase it. Since she delivered the super bad service I left your store. She told me that her name is Srija. And the position is the team leader. I am very disappointed at your store. Even though I was holding the kettle wanted to buy, I had to leave it and buy one somewhere else. She doesn't even know how to serve the customer correctly. How could be a team leader and deliver professional customer service to the team? I believe you will lose more customers.

This is a busy little shop that has a huge range of bags from purses, to handbags, shoulder bags…read moreand...obviously the man bag. Although I don't think anyone uses the term man bag anymore. Most younger guys carry a bag of some sort. If you are like me I need a bag for the wallet, sun glasses- reading glasses , phone and all the loyalty cards. There is also a good range of travel luggage at reasonable prices and in bright colours. Your bag won't be lost in a sea of black and blue at the airport going around in circles on the conveyor belt...you could be a hot pink or a dashing red and easily pick up your bag and be first to hit the taxi rank. ( oh girls : wear matching shoes....never know who you might meet!) The sales assistant at the store is always very pleasant and helpful. She knew exactly what I was talking about when wanting to buy a secure travel wallet today. There is also a reward card available and every time you spend a dollar you receive one point. The points add up to dollars and a voucher is sent to you twice a year via your email, in January and July. The shop is located on the lower floor of Top Ryde Shopping Centre. Plenty of parking and a great number of variety shops at the centre.

I like the store as well as the amount of things, i got a pillow from muji and it was very soft but…read morethe music was just silent night being repeated over and over again and it didn't really fit the store

MUJI is a Japanese department store chain known for its minimalist design products. The flagship…read morestore in Sydney located at The Galeries is relatively new as it only opened last year. It is currently the largest MUJI in Australia based on store size. This chain has been described as the IKEA of Japan, which is not that accurate. The design element is similar and the store does offer large furniture and home items. But the store offers an array of items not found at IKEA including beauty products, luggage, men's and women's clothing, stationery and travel accessories. Though the selection is not as extensive as the stores in Asia as there isn't a food area, aside from a selection of bottled teas. I am particular fond of the snacks that MUJI sells at their airport locations at Hong Kong and Narita Airport, so it was disappointing to see that this store doesn't carry that line. I visited the store twice on my trip to Australia. I checked out their men's clothing area and found the pricing to be reasonable. Plus the minimalist design is appealing if you don't like any logos on your clothing. The regular prices here seemed higher than Uniqlo, but they do have good markdowns on their clearance items. In fact, I picked a casual short sleeve shirt for under $10. On the day before I was flying back to the US, I visited the store to make my return trip more comforting. I wasn't looking forward to the 14 hour flight to LA, so I returned to pick up a travel pillow here as MUJI is known for this offering. I decided to get a neck cushion. While it didn't help me to get much sleep on the plane, it provided good support and prevented neck strain. The cushion is not as bulky as other pillows, so it fits comfortably in your backpack and doesn't take up a lot of room. If you are a fan of simply designed and well made products, MUJI is a great place to shop. And for travelers looking to make their journey a little more comfortable, it is worth checking out the travel accessories offered here. Particularly if you are taking a long-haul flight.

Today I experienced the best of David Jones service. Peter, level 4 cards and stationary market…read morest store, could not have been more helpful. We went in wii a specific request. We were looking for a box to put a ring in. There was nothing really that seemed to work so Peter walked us over the another area on that floor and asked other staff. Between all the staff they came up with the perfect idea. Congratulations David Jones for hiring Peter who went beyond in helping us solve a dilemma. He is an excellent employee and represents what David Jones is all about

Yes I am a fan. I like the range of clothes they have here and I think DJ's has some of the best…read moresales for brand products. Numerous times I have wandered through and found something fantastic on sale at a random time, let alone their normal sale times. They generally have great customer service and I must say probably the best return policy I have ever seen. I actually saw someone return an item that was over 10 years old (with receipt) and staff graciously took it and refunded the money. Good on them. It's the normal DJ's with department store layout catering for most things you could desire. Neat and tidy. The food section is one of my favourites. Often I find some of the best deals in the sale section. My first port of call. lol