Everything was in stock at this location and I didn't have to wait long at all for my pickup. The store looked very clean and well organized. My cookie looked great, but I ordered the gift wrapping and unfortunately the bow fell off and wasn't replaced. You could still see where the little sticky tab once held the bow. The store was not busy at all, so I think the missing gift bow was just a lazy oversight. I saw some mixed reviews on the Toffee Skillet flavor, but I really enjoyed it! It is very tasty and the vanilla mousse is so creamy. I was sharing with another, but definitely would've had trouble finishing one by itself. Although it wasn't overly sweet, the whole thing was just very rich. It said it was supposed to be warm, but mine came room temperature, so I just warmed it in the microwave for 10 seconds at home and it came out great. Other than the bow mishap, my experience would've been perfect! read more

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Super quick stop today with my friend and her family of six. We ordered one of each and did a taste test. No one could decide on an overall favorite because we loved them all. This week's batch was ! So good! Each person liked a different one according to their preferences (ages 2-40, so the palates were quite diverse), but everyone liked something. I thought the Key Lime was well worth the extra two dollars. That was my personal favorite. It was smooth and a great tart/sweet combo. Head to Crumbl this week it will not disappoint. Our service was quick and full of smiles and the line moved quickly. Everything was clean and looking ship shape. read more

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I had a great experience buying cookies with help from Colin. What a nice guy! He was genuinely kind & helpful. I LOVE the cookies-- but the service is what brings me back. read more

What did I just eat people have raved about these cookies I couldn't wait to try them I got a 4 pack. Service was quick, clean store, but the taste of the cookies and I tried each one was not great. I feel like I have oil stuck to the roof of my mouth. My drink won't wash it away. Not a fan and I love a good cookie. I feel like I just wasted almost 17 dollars when I could have just got a can of crisco and coated my mouth. read more

Cookies were delicious and just the sweet treat we were looking for. Service can be hit miss. Ambiance is great unless you have a lot of people waiting around for their cookies -- it can become crowded and awkward with no place to wait. read more

Not a regular of this place cause the price feels kind of high for a cookie as good as they are. That being said I did order some recently since they had the s'mores cookie available which is my wife's favorite cookie and a chocolate cupcake for myself. I ordered online and used their curbside pickup which is a super convenient way to order cookies. Upon returning home and opening the box I realized that they had forgotten to frost one of the cookies leaving me with a regular sugar cookie. I brought it back and the staff was super apologetic and helpful in correcting the situation and I got me a box of 4 for free. This staff gets a /5 read more

Crumbl - Orem - S'mores and chocolate cupcake cookie - Bakeries Near Me - Orem, Utah

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As always crumbl delivers great cookies, a tad expensive but worth it for us when we want desert after already making dinner!

I haven't been inside the store yet, I've been ordering from door dash. The cookies are good but I definitely feel like theirs definitely more cookie then toppings. So the stuff on top of the cookie are drowned out by all the dough.so if you get a cookie that the flavors on top are fantastic but the cookie itself just doesn't match so you get to briefly enjoy the flavors on top before they get drowned out by the cookie. but this being said they still definitely some Good cookies. But sometimes on door dash they switch out the cookies that you usually get with new ones. I just wish they kept the old ones online and just kept building the list you can pick from rather then the 4-5 cookies you get to pick from. Wish they had a bigger menu online for door dash. i will definitely keep buying from Cookie crumble they still make great cookies! read more

Crumbl - Orem - Bakeries Near Me - Orem, Utah

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Great cookies. Great location. Great customer service. Always kind and helpful. Lines can be long though.

I always love a Crumbl cookie! With a rotating menu, there's always new flavors to try and something for everyone to love. We feel like we get great quality service and quality cookies every time we order from Crumbl and I wouldn't have it any other way. We also really enjoy the Crumbl cream and know it pairs great with a warm cookie! Keep up the good work! We love to see it! (And eat it!) Favorite flavors: Galaxy brownie Orange cream (or any fruit creams really!) Blueberry cheesecake Chocolate cake ft Heath Cookies and cream Dark dream M&M Mom's recipe Nutella sea salt Passion fruit Any of their peanut butter base cookies read more

Crumbl - Orem - Bakeries Near Me - Orem, Utah

Amazing crew and delicious cookies . I loved the mallow sandwich cookie. They always come in the cutest boxes.

Each week is a different set of cookies. So check to see which week has flavors you would enjoy most. From past....Lemon Poppyseed was favored in our home. read more

Great cookies great service. Always good for a special occasion.. never miss out on treating someone special by sending them one of these delicious cookies. My birthday wish go to always. read more

***Got Food Poisoning*** The cookies are edible, but definitely overrated. I give them a 3 stars for their marketing, creativity, and branding, I guess, because that's what really caught my attention. Plus all the rave on social media. But I've definitely had better store bought cookies. If you're a cookie person, this place may definitely be for you, especially if you like really sweet, soft, and half baked cookies. I purchased a box of 6 cookies-- milk chocolate chip, brownie batter, frosted strawberry pop tart, sea salt toffee, midnight mint and macadamia nut. So far I've only tasted a few because they are really sweet. The chocolate chip is okay, the brownie one definitely taste like a brownie instead of a cookie, and the macadamia nut cookie doesn't really taste like anything. I don't think I'll be purchasing again. Update: updating this review, because apparently their cookies are raw and I got food poisoning from trying them. Just google 'Crumbl food poisoning' and you will see many things come up on your search. Wish I would have known. Never purchasing again. I've been sick for 3 days. Never again.... Gave 1 star because I have to... read more

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Ok! Crumbl with the new additions on flavors. We have been loyal fans since store#1, and it's amazing to see them at 500 stores now! Still somehow coming up with new and delicious flavors. This week's new cookie, Fried Ice Cream, is now in my Top 5. Make sure to download their app and earn free Crumbl. read more

Crumbl - Orem - Bakeries Near Me - Orem, Utah

Oatmeal, carrot cake, sugar cookie and double chocolate fudge try them all! I love the new flavor each week! read more

Crumbl - Orem - Bakeries Near Me - Orem, Utah

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Workers are very friendly. Cookies made well, and my little man got the coolest baker hat he was so excited about!

In town visiting friends, feeling lazy and hungry while watching TV, so we ordered from the nearby Crumble Cookies. They offer a revolving selection of four different specialty flavors every week--their milk chocolate chip and chilled sugar cookie are always available. Found a few flavors that sounded good, placed the order, and not long after there were fresh doors delivered directly to the front door. All we had to do was walk a few steps, open the box up, and enjoy. The cookies are good...and GIGANTIC. Almost the size of a small personal pizza. Except a cookie. And yea the cookies were still warm, slightly gooey. Perfect. Tried my best to eat as much as possible but had to give up after downing a little over half of it. Worth trying if you're in the area. Big time. read more

Who doesn't love a cookie as big as your head? I stop by frequently to pick up a large box as a morale boost for my coworkers but, let's be honest here, it probably has more to do with how much I love Crumbl Cookies. They have the perfect balance of rotating flavors so that there is always something new and keeping a couple of the classics for those days when you just need a delicious and massive chocolate chip cookie. read more

Always greeted with a warm welcome and a smile! Cookie availability was great and haven't experienced any problems at all. Would recommend Crumbl Cookies to anyone who enjoys a great quality cookie! read more

Always a joy to get here and taste a new Crumbl. Fast service. Good cookies. And there's always something to try.

Nice staff, clean environment, welcome you in and tasty treats! Easy to use app and easy to use tablets

New intriguing flavor-- Strawberry Poptart--at @crumblcookies this week, so, of course we had to order a delivery and try some other flavors we had not ordered before (WAIT-how is that possible?)! It lives up to Crumbl's reputation. So did the carrot cake, pumpkin Oreo, and buckeye brownie. All were great. If I were to change one thing, I would make it a CHERRY Poptart cookie (you listening @crumblcookies ?)! #crumblcookies #crumbl #poptart #cherrypoptart #cookies #cookiesofinstagram #cookie #pumpkin #buckeyebrownies #carrotcake #foodiesofinstagram #yelp #yelpelite #yelputahcounty #foodie #firstweeat #foodiesfirstweeat read more

Crumbl - Orem - Strawberry Poptart - Bakeries Near Me - Orem, Utah

3.5 stars While $10 for 4 large cookies is steep, these cookies are consistently soft and tender. They always offer chocolate chip and sugar cookies, and then rotate the other 2 options. That's NOT a lot to choose from, but they want you to come back NEXT week to see what else they offer.... or have them delivered. Chocolates chip- They have a mild buttery flavor and are PACKED with giant milk chocolate chips. I prefer semi-sweet and dark chips in such a rich setting, and it's too bad they dont offer either. M&M cookie- Yum & Yum. If you like milk chocolate M&Ms, these are for you! Rocky road- The chocolate flavor is rather shallow and lacks strength. It's drizzled with a LITTLE bit of marshmallow cream and scattered with slivered almonds. The almond are garnish as they aren't integrated and lack flavor. I wouldn't order them again. read more

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So upsetting. We went because we wanted the Pineapple upside down cookie which we taste tested a few weeks ago. We spend $24 on 7 cookies. I double checked through the app that the cookies were in stock. I went in and ordered. We waited 30 minutes for them to tell us that they ran out.... Other people got their orders before us. We were just waiting. They didn't even offer a refund. They asked what we wanted to replace it. I just wanted my time and money back but settled for some sub par alternative cookies since they had a line. I'm so pissed. Such a waste of money and time. read more

Please fix your Orem store! We have gone 3 times (all times around 6-7pm and they are sold out of at least half of the cookies. I could understand if it was close to closing time, but when the store is open for another 5-6 hours I would expect them to have every flavor. Last time my six year old left in tears because they never made the eggo waffle flavor. The only one he wanted. This time we just walked out with nothing because they didn't have 3 of the 4 flavors we wanted. Oh and when we asked if could wait for the flavors to be made the cashier said it would be "quite awhile" read more

Crumbl - Orem - Sugar cookie, chocolate chip, and raspberry cheesecake were all sold out on a Saturday at 6:00 pm. The store doesn't close for 6 more hours. - Bakeries Near Me - Orem, Utah

Yummy cookies, the service is quick and the people working are friendly. Smells so sweet when you walk in and these cookies are jam packed with sugar, as we know! 4 stars simply cause there are too many crumbls on the earth and you probably shouldn't get one. read more

All the cookies are all starting to taste the same. Please bring me a score bar cookie or cake

My favorite Crumbl cookies so far: Kentucky butter cake, Peach Cobbler, Cinnamon roll, Cinnamon pretzel Peppermint bark Muddy buddy Lemon poppyseed Not all of Crumbl's cookies are perfect, most are overly sweet. But these are excellent and worth trying. read more

COVID - they don't GAF. you have to order on a touch screen device on the wall. No sanitizer available. No wipes to clean touch screens. No distancing. Cookies are giant and usually tasty. They don't provide descriptions of the cookies, however. "Mom's Recipe" but doesn't tell you for example what ingredients is in Mom's recipe.... Kind of annoying and able to make it as much contact as possible to try and spread as much Covid as possible. read more

I love this location. I have never had a bad experience or a bad cookie. Recently had the tres leches cake and it was delicious!

Great cookies but a bit too pricey. Service was quick and good. Store was clean and well taken care of.

Best cookies . After having my first sampling at a friends house I had to stop in before the end of a trip and bring some back home with me. Great variety and these cookies stayed soft even after a few days. I can't decide between the Nutella and chocolate chip in terms of my favorite but any cookie hear can't go wrong! read more

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A local friends took us here. Being a cookie whore of course I jumped at the chance. The place is brightly lit and the staff is almost too happy to work there-who wouldn't when you come home smelling like cookies?! The cookie was BIG and pricey, but worth it. Lots of samples also available of their wonderful ice cream. read more

Crumbl - Orem - Bakeries Near Me - Orem, Utah

I had an issue with one of my orders not giving points to my account. I went in and asked them if there was any way to give me those points, and despite showing them my bank statement for said charge, said they couldn't find me for that day, or 3 days before/after that day as well... guess I'm SOL for that 6 pack of cookies I bought, yeah? read more

Cookies are delicious and baked to perfection. My only con is that they use DoorDash to deliver and sometimes DoorDash doesn't actually bring you your order. This happened last week and Crumbl was quick to refund my order. Other than that Crumbl is great! read more

Great clean facility, friendly customer service and quick delivery of my order. The flavors of the week were so so: peanut butter and jelly (my kids thought it was disgusting ‍), funfetti (kinda boring!), rocky road (so so) and sea salt Nutella, which was my favorite of the four flavors of the week. I had a bite of the warm chocolate chip once I got to my car and it was good! The chilled sugar cookie was good too with a hint of almond extract! I'll tell ya what would earn five stars from me: dark chocolate chip cookie. Milk chocolate just doesn't excite me at all! If Crumbl brought out DARK CHOCOLATE, I could possibly get hooked. Overall, I thought the cookies are good, but a couple days later...they're kind of forgettable, especially for the price. (I would never order funfetti again or peanut butter) Perhaps I need to try them on a different week with new flavor options. I realize that eating these cookies about 7 hours after they were purchased was probably the reason I thought they were ok. Eating them fresh and warm could possibly illicit a more positive review! However, I can see why everyone is crazy over a CRUMBL COOKIE! read more

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loved it, such a yummy treat, workers are always very sweet and kind and willing to help you

It's ok. Some cookies are good, but a lot are under cooked. The oreo is my favorite. Rocky road is good as well. Usually the chocolate tastes too much like cocoa though read more

The cookies are awesome! The customer process is still a work in progress. I visited this location in Orem and their new one in Draper. I can't rave enough about how delicious the cookies are. Always warm, perfectly textured on the outside and soft on the inside, and very tasty. The customer ordering experience though, not so great. The employees don't seem all that happy to be there despite working in a place that offers delicious cookies! And the ordering process seems inefficient. At the Draper location I waited quite a bit longer than I was expecting to get my cookies and observed other groups waiting 15-20 minutes for their orders. I'm not sure what takes so long when the cookies are baked and ready to go? As for delivery though, we had a great experience. The online ordering was super easy and straight-forward, and the cookies came quick and faster than expected. Overall, worth the wait but it doesn't seem like it should take so long in the store! read more

Crumbl - Orem - Bakeries Near Me - Orem, Utah

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