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Crumbl - Mosaic

2.7 (39 reviews)
Open 8:00 am - 10:00 pm

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Dozen- "party box"
Kimberly G.

Fast, friendly and convenient location. I would always just put my order in through the app to cut back on prep/wait time. I like that it's open pretty late for those after dinner sweet cravings. They now offer mini Mondays which is nice for portion control since the cookies are huge and it gives you the chance to try all the flavors of the week.

Clean facility
MD W.

Look who's back! Well the facility was nice and clean. The customer service was a 5/5. The cookies overall were a bit too sweet for me, but the Willy Wonka was delicious and I could have eaten 2 of them by myself...

Milk Chocolate Chip
Melina B.

There is so much hype about how delicious the crumbl cookies are, so we decided to try it! When we walked in, we ordered off the tablet which was very easy to use and self explanatory. There were people in there ordering and waiting on their orders. Once we placed our order, our cookies came out right away. The employee was kind and we were told by the her and the other employee to have a nice day! The customer service was great! The actual cookie did not taste good at all. Too sweet and it was like biting into pure sugar. I did not like the cookie at all. I do not think I would come back and try any crumbl location.

Cookies of the week
K R.

I've resisted coming for cookies until the craze wore off a little. No line out the store. I got the app but it only accepts Apple Pay, and my corporate card is not linked to Apple Pay. The employees were all busy when I entered, but it would have been nice to be acknowledged. I placed my order only to hear that they are just starting to bake a few of what I had ordered. Wish their screens knew and advised of a long wait time when ordered. Shop floor was dirty.

Emilie W.

Eh I was kinda disappointed with these cookies.... First of all they were only letting in a certain amount of people... but there was 2 people inside and it was starting to rain...they acted like they were super busy when they weren't. They didn't tell us anything about how to order and luckily my friend has gone before so she told me I had to do mobile ordering. One of the ladies waiting said she had been waiting 30 minutes and I got my 4 cookies before her and she ordered the same thing. The chocolate chip cookies were not all that great and I wasn't really happy with the weeks cookies. I would only go back if someone made me. I wouldn't go back on my own.

Cookies!
Lindsay S.

I'm just as thrilled as the rest of Savannah that we finally have a Crumbl Cookie! Yes, there's been a line outside to get in the door since they've open, but what else do you except? We're excited! The line moved quickly. The iPads are easy to use. I went at 9:45pm - so right before closing - and they still had everything in stock. Do they have come kinks to work out? Of course, but it's as expected for a new business. The cookies were amazing. I had the cinnamon cereal cookie and it was delish! I would recommend checking out the menu for the week online (or on the app) while waiting.

Dawn A.

Vacillated on giving 2 or 3 stars here. The cookies smell wonderful but they are NOT what was ordered! Somehow my daughter in NY found out about you and ordered a box of cookies for me for Mother's Day, which were delivered today. I immediately opened the box and sent her a picture, and she texted me back with a screenshot of what I was *supposed* to receive. I'm not sure if she's contacted you or not as she's currently at work, but this seems like such an obvious and avoidable blunder. Chocolate chip is fine but you have other flavors that I would have found much more enjoyable if only you'd delivered them to me. Did I get someone else's order? Entirely possible, I guess, as there was nothing anywhere with my name or address on it. Very disappointed, and not sure I'll bother going to the store after reading the reviews.

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4 months ago

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Alex S.

Helpful 5
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7 months ago

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Alex S.

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2 years ago

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2 months ago

Good stuff but to expensive for me I just can't see paying that much for a cookie...it's just not for me every one has there own thing

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Alex S.

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3 months ago

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Alex S.

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2 years ago

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1 year ago

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2 years ago

Helpful 1
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9 months ago

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Alex S.

Helpful 0
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2 years ago

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Alex S.

Helpful 0
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10 months ago

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Alex S.

Helpful 1
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3 years ago

Helpful 2
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3 years ago

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3 years ago

Helpful 1
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3 years ago

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1 year ago

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Alex S.

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2 years ago

Usually very quick with pick up orders. And always friendly, and the cookies are delicious every time!

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3 years ago

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3 years ago

Helpful 6
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3 years ago

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3 years ago

Helpful 5
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3 years ago

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1 year ago

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Alex S.

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3 years ago

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3 years ago

The cookies are really good I love the apple cider cookie and the chocolate chip I would come back

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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Hannah N.

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3 years ago

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2 years ago

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Alex S.

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3 years ago

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2 years ago

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Alex S.

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3 years ago

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3 years ago

Excellent Service. Great Cookies. Atmosphere is amazing would recommend to anyone and win the area.

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3 years ago

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3 years ago

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3 years ago

Under done cookies. Terrible. Slow service. I was embarrassed to bring these cookies to a party. Gooey, awful.

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3 years ago

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Ask the Community - Crumbl - Mosaic

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I finally took everyone's advice and tried out Leopold's Ice Cream…read moreShop. Thankfully, I was able to visit right as they opened around 11:15AM, so the line was not nearly as long as I have seen it previously. There are many nostalgic ice cream flavors offered here that other shops don't sell, such as the peppermint and tutti fruit flavors. However, we ended up getting the seasonal Girl Scouts thin mint flavor and chocolate flavors, which were both excellent. We opted for 2 scoop waffle cones, but I would say that they are very generous with scoop sizes, so in the future I may stick with 1 scoop. I was also impressed with the variety of treats, ranging from ice cream sandwiches to milkshakes to floats. The only really complaint I have is that the shop is small (which explains the constant line out the door) and there is a room for seating, but there are only about 6-8 tables capable of seating only 2-3 people each. So, I would not recommend visiting if you are in a large group -- you would basically have to take your ice cream to go.

It looks good when you have a line out of the door. It suggests your product is worth waiting for…read more And yes the ice cream is good. However, there really is not a reason the process could not be made just a little more efficient. While waiting in line it would be helpful to easily see what flavors are available. From the way the coolers are situated you can't. So ultimately it becomes a bottle neck with people trying to decipher the flavors and going through the sampling process. And to pay, you end up summoned into the next room. Also not obvious. Higher efficiency will improve the customer satisfaction and your overall sales!!

Crumbl - Mosaic - bakeries - Updated May 2026

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