They're super sweet every time I call and they are just great people in general, great chefs :) the food is fantastic every time and the place is always clean. read more

I was out running errands today and wanted a sweet treat. Luckily, Crumbl is right across the street from Trader Joe's. I already had their weekly flavors so I decided just to grab a few minis of their classics. I appreciate that I can order it from the app and they will be ready to pick up. My normal locations are State and Franklin. Service isn't the best at either location so I figured service would be the same here. I was wrong. The gal that worked today was actually decent. She greeted me and had my order all ready for me. But as soon as I got my cookies she disappeared. I don't expect much out of the employees. I was there for the cookies and I was ready to tear into them. First thing I noticed was how dirty my box was. There was chocolate and grease all over it. It wasn't the pretty pink box I normally get. I opened the box to take a peek at my cookies. My pink sugar cookie looked dirty as well. There was chocolate of some sort all over the pink frosting. I should have took those 2 indicators that I wasn't going to be happy. Presentation is huge for me, I'm a visual eater. So having your packaging and product look dirty is not a great way to represent the company you work for when you are getting my order ready. I ate the pink frosted cookie first. It was good. The cookie was a little dry but soft still. The pink frosting was sweet, it helped the slight dryness of the cookie. The brownie batter cookie was my next target. When I think of brownie, I think of soft and chewy. This cookie was so from my description of a brownie. It was so hard! It didn't looked over baked. I honestly feel like it was baked several days ago, left out and then sold to me. I couldn't use my front teeth to even bite it. I decided to pass on that cookie and move onto the snickerdoodle. Ummmm, this cookie was even harder than the brownie batter which I didn't even think was possible. I had to use my molars to even bite into the snickerdoodle. I tried to enjoy the last two cookies but it just wasn't possible. I truly felt like I waisted my money today buying these cookies. Nothing worse than getting catfished by your food. It's disappointing when you know that Crumbl pushes out good cookies. I'm hooked on them! So getting the cookies that I did today was such a big let down. Only 1 of the 3 were decent. It's truly crazy how hard the other 2 were. And it was unappealing receiving such a dirty box. I can settle for bad customer service but I can't settle for a bad product. I will just have to stick with my other two locations for cookies. The cookies are always hit and are always consistently good. read more

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The good: I was able to place an online order very easily and picked them up shortly! My kids loved the cookies! The not so great: I haven't ordered in a while, but last time I remember them showing me my cookies before handing them off. It wasn't until I got home that I realized our order was wrong. Oh well. read more

Crumbl - Meridian - Order summary - Desserts Near Me - Meridian, Idaho

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The 4 cookies we bought today are hard as a rock! The only thing that tastes good is the frosting.

I came in tonight for two single cookies and found two workers on their phones in plain sight while one worker was working extremely hard to get orders out. Very unprofessional on their part, but to the woman working thank you very much! read more

Been a long time since I have had a crumbl cookie. Only reason went cause daughter wanted to try the new Moonbeam Ice Cream cookie!! I highly recommend getting the 4-pack ($16.48+ tax) instead of buying singles ($3.50). More cookie for the cost. I forgot how HUGE these cookies are. Very shareable! Definitely need a drink - sweet!! Service & staff friendly and nice. It's good I only get these cookies every now and then. Sweet & good!! read more

Crumbl - Meridian - Snicker Bar (top) and Raspberry Cream (bottom) - Desserts Near Me - Meridian, Idaho

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Always consistent, always good. We cut them into about 10 pieces and they last at least 3 days. read more

Crumbl - Meridian - Dubai Cheesecake - Desserts Near Me - Meridian, Idaho

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I don't usually write reviews, but staff was so rude and could not be bothered to help us. I noticed my cookie was all broken and there was frosting all over the outside of the box so I asked for a new one kindly. The kid working said "that's just how it is" and then would not speak to us when I showed him how messy it was. Just some of the worst customer I've seen. Cookies are always good but it's just a bummer to be treated that way by staff. read more

Yummy cookies. Love the free birthday cookie. We were greeted when we walked in. Service was fast and friendly.

Love love love Crumbl! Great cookies and great staff. Highly recommend for all occasions.

Crumbl has the most user-friendly app making it very easy to order a quick gift as a pick me up to brighten someone's day.

I go for the cookies, obviously. But I have to say -- this location's service has been sub-par most times I've gone. I've given them the benefit of the doubt and tried going on different days and ordering different ways. I don't think they check online orders often, because every time I order online, I end up waiting longer than those that stand in line and get theirs right away. Tonight was probably the 12th time I've gone, and they didn't even have my order in their queue. Maybe a tech thing? Regardless, you go for the cookies and undergo the wait at this location. Also, I used to work retail and watched someone get fired once for having a VERY private conversation loud enough for customers to hear. That's happened multiple times here, so highly recommend employees wait until it's empty to air the laundry ;). read more

Best cookies ever I love them so much and I highly recommend this store for there staff being so kind and for the cleanliness

Customer service has definitely improved over the past few years. Good job could use a little more explaining of the specials and flavors

Instead of giving me a different cookie due to being out of one out of the four that i ordered, they decided to just give me 3 and steal my money..? I called and let them know i wss only delivered 3 and they told me i needed to come down to the store which negates the whole point of me paying extra for delivery. read more

Crumbl - Meridian - Only 3 out of the 4 cookies i paid for. - Desserts Near Me - Meridian, Idaho

Amazing!!! Love these cookies and perfect for birthdays with easy delivery! And they come warm yummmmm

Very friendly and helpful when ordering from out of state and need to change something! Very accommodating! Thank you! California

First time here and had a free birthday cookie to redeem. Good thing I purchased another cookie. They were both great! Love the different weekly cookies, too. read more

Crumbl - Meridian - Brownie Batter and Confetti Milkshake. - Desserts Near Me - Meridian, Idaho

Excellent. So good. Wonderful. Thanks so much for your kind service. Thanks for the baked goods!!

Worse customer service ever!! I felt like I was disturbing their gossiping session. I went in to grab a DoorDash order and they completely ignored me. When I politely asked for my DoorDash order, I was very rudely told to wake because they were busy. I apologized and told them "oh sorry, but it says that my DoorDash order is ready for pick up and my customer is waiting." She then ignored me and started to help 5 other customers, meanwhile I could see my customers pre made order just sitting there. Thanks for the great customer service... read more

Cookies are so good it doesn't matter if the employees don't talk to anyone. In their defense they were slammed when we showed up. Delicious either way read more

No toppings and the cookie was extremely hard and stale, it must have been sitting out all day. waste of money :( never coming back i'm so upset read more

Crumbl - Meridian - No toppings and the cookie was hard, it must have been sitting out all day. Waste of money:( - Desserts Near Me - Meridian, Idaho

We came by during breast cancer awareness week and most of the cookies were basically the same taste. Aside from that, the serving size is 1/4 of a cookie which means each cookie is a ton of calories! read more

Great quick service, delicious cookies. Environment was clean and comfortable. Never had a bad cookie or bad service here.

Cookies were good, but some were not cooked completely. The pumpkin cake I got was raw. It's hit and miss and the cookies are so different between locations. The employees have always been really nice. read more

best cookies in idaho for sure!! I always leave happy! Unless they sell out of something lol read more

Delicious and love the variety! My favorite is the sugar cookie, I wish they'd have it more often like they used to. Also loved the cornbread cookie! Keep them coming! read more

Great cookies but TERRIBLE customer service. Employees are rude and disrespectful to paying customers. Don't recommend.

LOVE CrUmble and look forward to their cookies and cookie reveals each week! Just wish that the strawberry pop tart would be on the menu more often. read more

These cookies are so rich that I only ever need one to share and I only need it about once a month! Well worth stopping in as the flavors offered rotate on a regular basis. The last time I went I got a key lime sugar cookie and I was really pleasantly surprised! I like key lime pie so I wasn't sure how this was going to stack up, but the key lime icing was just the right amount of sour/sweet and not overboard in thickness. Be sure to stop in! read more

Positive: cookies are good Negatives: No customer service at all. You walk up and there is a screen you can put your order in on. Is it really too much of a hassle to have someone taking orders? I wasn't greeted or talked to at all. One of the cookies said it was out of stock on the computer but they were sitting on a tray on the counter. When I got my order I asked why it said out of stock and the guy said "they are out of stock. They need to be refrigerated". Really, they are sitting on the counter and you could have been selling them. Makes no sense to me! The whole experience felt very impersonal. read more

I think crumbl cookies are pretty good and worth a splurge if they have super amazing line up for the week. We've gotten cookies a couple times from here and used the curbside option and had our cookies brought out in minutes upon our arrival. The cookies are seriously huge. We usually cut them in 1/4ths and share with a group to try out. I'm a fan! read more

Crumbl - Meridian - Confetti cake, kentucky butter, choc chip, and choc mint - Desserts Near Me - Meridian, Idaho

Crumbl is great the DoorDash delivery is not, the drivers don't care because they aren't getting paid by doordash

My family loves these cookies. The staff are friendly and we recieved quick service. It's a favorite place for us to go.

Love these cookies, especially the Corn bread and can't beat the classic chocolate chip

Thinking about opening their cute pink boxes make my mouth water. Their cookies were so yummy and they had amazing flavors! They always have chocolate and sugar cookies and rotates seasonal flavors every week. The store is also so really pretty! I just wish they sold coffee there too but I know I will go there even if they don't have coffee! Lol! read more

These cookies are crazy amazing and the kids that work there are always really sweet.

We've ordered many times and have never had a bad cookie or experience. One cookie is four servings and while you'll want more- it's good to know. ;) read more

Some of the best cookies around. Always freshly baked and delicious! Always a very friendly team to take and deliver your order!

Crumbl's cookies are delicious. Service needs to be more attentive to their customers and not ignore them when they are in the store.