Honestly, this place probably doesn't get enough credit so here's the real 411: The best Lavazza…read morecoffee, seriously delicious sandwiches that are always super fresh, and of course a variety of legit always fresh pastries, both sweet and savory. If you haven't visited, you're missing out. Also, Farah, Evan, and the crew here are top notch and take great care of me as a regular. Most days my coffee is already at the counter by the time I make it to the register. Nice job guys.

I am writing to report a very disappointing experience my family and I recently had at the 25612…read moreCrown Valley Parkway Ladera Ranch, CA location. The evening before my brother's fiancée's birthday, my parents and I visited the store to order a cake for the celebration. We were assisted by an employee named Aiden. From the beginning, he showed little to no customer service--there was no greeting, friendliness, or engagement during the interaction. Despite this, we continued with the order and specifically requested a fresh cake to be picked up the following day at 3:00 PM. The next day, when my mother and brother went to pick up the cake, my mother noticed that the display cake that had been in the case the previous evening was no longer there. She asked Aiden if the cake he gave them was the display cake. Instead of responding, he simply stared at her and did not answer the question. My brother also noticed the lack of basic customer service and found the interaction very strange and unprofessional. Later that day, we brought the cake home and served it during the celebration. As soon as we cut into it, everyone noticed the cake was very different and tasted horrible. It tasted stale and dry. The strawberries were very mushy and smelled spoiled. None of us finished our cake slices and still have a large portion remaining. The following day, I called the store to explain the situation. A female employee answered the phone and told me she was busy with customers but would call me back shortly to sort out the issue. About 30 minutes later, I received a call back, and it was Aiden again. I explained everything that happened, but once again he showed no concern, empathy, or professionalism. When I asked about my mother's question regarding whether the cake was the display cake, he claimed he "didn't hear" her question. He did not apologize for the experience and simply offered a free slice of cake as compensation. My family and I have purchased cakes from this location several times before and have always enjoyed both the quality of the cakes and the customer service. In fact, my family has owned restaurants and businesses ourselves, so we understand very well how important customer service and quality are in the hospitality industry. This is not the way customers should be treated, which is why this experience was so disappointing to us. This is the first time we have ever had to complain. We were very surprised that a cake we specifically requested to be fresh tasted bad and have been displayed for days. Aiden also mentioned that cakes and pastries can remain out for up to two days, which was concerning given the quality we experienced. We truly loved this location and had always enjoyed coming here in the past. Unfortunately, what could have been a small issue turned into a very negative experience due to the lack of professionalism, communication, and customer care from the manager on duty. Because of this experience, my family and I will no longer be returning to this location in the future. I hope this issue can be addressed so other customers do not experience the same situation.

If you want a snippet of France....this is the place!! Their offerings are literally AAA standard!…read more This place is awesome. Their coffee and bakery products of the highest standard in the area. Nothing comes even close. So head on over and enjoy their delicacies Staff is awesome and friendly. The couple who own this business are wonderful hosts, kind and very polite and friendly.

I needed a little snack on my lunch break and stumbled upon this bakery and decided to give it a…read moretry. Food: 2/5 There was a case filled with pastries and I decided to try the beef and potato as it looked popular based on its limited supply. There were no prices available so I assumed, the size it was, that the total would be around $7. However, this pastry was almost $14! I was disappointed by the price and lack of flavor inside. The pastry was buttery but not as flaky as I'd hoped for. Service: 3/5 Walking into the bakery I was glad to be welcomed inside and asked if I had any questions by a young lady. After deciding what I wanted to order I waited in line. The older gentleman at the register was not as friendly. I felt rushed when I was ordering and it felt as if he didn't want to be there. Ambiance: 3/5 The interior is very limited in space, especially when trying to line up to order. There were no tables available or space to wait for your take out order. Overall: 3/5 Overall the prices and service were disappointing to say the least.

Fantastic food and drinks -- just plan ahead on busy mornings…read more Pandor Artisan Bakery and Café is a true local gem, especially if you love well-made drinks, crepes, and pastries done right. We visited on a Saturday morning around 9:30am, and while the place was very busy and lively, it's easy to see why it's so popular. Drinks: The honey lavender latte was excellent -- smooth, lightly floral, and not overly sweet. The Nutella cortado is also a standout and a great choice if you like something rich but balanced. Food: The chicken and mushroom crepe had great flavor and was very satisfying. The Romeo and Juliette crepe was absolutely delicious and easily one of the highlights of the visit. Pastries: The almond croissant and peach danish were my favorites -- flaky, fresh, and exactly what you hope for at a bakery like this. Because it was a peak Saturday morning, there was about a 15-minute wait to find a table, and ordering took another 20 minutes. My food came out fairly quickly, but my husband's order was unfortunately missed and didn't arrive until about 40 minutes later. That said, the woman running the place was an absolute sweetheart -- incredibly kind, apologetic, and genuinely attentive. She even offered us a free dessert to make up for the delay, which we really appreciated. The rest of the staff was also friendly and helpful despite how crowded it was. The space does get noisy when it's full, so it's not the most relaxing dine-in experience during peak hours. My advice: order online and take it to go -- this would be perfect for a picnic or a relaxed breakfast elsewhere. The food and drinks are absolutely worth it, and with a little planning, you'll have a great experience.

Great place for cup of coffee with some tasty pastry in neighborhood!…read more Highly recommended. Polite staff, quality products and nice environment.

I finally got a chance to visit this place and I am so happy that I did…read more I was going to visit my 99 year old grandmother and wanted to get her some sweets on my way there. When I walked in, a kind lady greeted me and asked me what I would like to get. I told her that I am visiting my grandmother and what she recommends that are not too sweet and easy to chew for an elder. Everything that she recommended was delicious! She even gave couple of pastries on the house for my grandma to try which was so sweet and kind. When I got to my grandma's house, she tried a little bit of everything and enjoyed it! I could see if from the smile on her face. That day was the last day I saw my grandma well before she went to hospital 5 days later and passed away 3 days after that. But I am so happy that this bakery and especially the kind owner, gave me a chance to see my grandma enjoying the pastries and being all happy. I will never forget that day and I owe it to this bakery. Thank you from the bottom of my heart!

Step inside to the sweet aroma of freshly baked treats. Your eyes can't help but dance across the…read moredisplay of scones, cookies, and croissants, each labeled with charming handwritten tags. The menu has plenty of choices to explore! Just note that prices aren't listed, so you'll need to check with the staff. Fluffy, flaky chocolate croissants are served on a paper plate. Cannolis (mini size of 3 inches) are made to order at $4 each; plain or chocolate chip. I'm a fan of their spicy chai latte. They have substitutions of oat milk and almond milk. Frequent customers get the royal treatment of the adorable owners bringing your order to your table. For your first time, pick up at the counter. Savour Bakery is a nice local spot with half a dozen tables stuffed inside. They allow dogs inside.

Banana, walnut Mocha cake…read more I had a wonderful experience ordering a birthday cake from Bahar Bakery,The cake was beautifully made and tasted delicious. The customer service was exceptional-- Mrs. Farzane was very kind, patient, and attentive to every detail. She made sure everything turned out exactly the way I wanted. Highly recommended, thanks again dear Farzane

I cannot say enough amazing things about Bahar Bakery! Even though I've been living in California…read morefor over a decade and have tried some of the best bakeries across Southern California, the Bay Area, and San Francisco, I have honestly never had a cake with this level of quality and deliciousness. The birthday cake they made for me was absolutely stunning -- the design was flawless, detailed, and beautifully executed. It looked like a true piece of art. But even more impressive was the taste. The cake was incredibly fresh, perfectly moist, and so flavorful without being overly sweet. Every single guest kept asking where it was from! Bahar Bakery truly exceeded all my expectations. Their craftsmanship, attention to detail, and flavor are unmatched. I highly, highly recommend them to anyone looking for a custom cake that is both breathtakingly beautiful and unbelievably delicious. Thank you for making my celebration so special!

Picked up a pistachio croissant and took it to go and it was absolutely delicious. The outer layer…read morehad a very nice crisp to it, the pistachios complement very well, and overall this was absolutely satisfying to eat. It had the perfect level of crunch and flakiness to it while maintaining a consistent pistachio filling. Best part is that the pistachio wasn't overwhelming and did not overtake the whole croissant. The workers were nice and friendly and the experience overall was great! Will be coming back when I'm in the area.

WHY DOES THIS BAKERY HAVE A 4.5+ RATING?…read more This is our first visit. Clearly the pastries are a very high level of quality and french cuisine. We had breakfast - an omelette, some bacon and lamb sausage, potatoes, and a cappuccino. we also had some pastries. All excellently prepared. We're going to try something else besides the omelette next time...it was OK but not "out of the park" so we'll try something else next week. Service - after we ordered at the counter our food was delivered to the table which are all located outside on a well-shaded patio. We always split our dishes - my wife and I can't eat an entire plate of food. It's not "table service" - they don't come back and check you or help with water or drinks, etc. Whatever you want you must return to the counter. But service at the counter is very friendly and helpful. The ambiance is an outdoor cafe....noisy neighbors, wind when it blows, dogs, all the regular stuff - good seating and umbrellas with some areas naturally shaded...lots of tables relative to the size of the shop. Very friendly staff. Why do my reviews get over 1,000 views every time we visit a new place? We don't know but it seems consistent. We feature very critical reviews - we rate high but include serious critiques. Maybe that's it.

Butter and cream did an amazing job on my birthday cake!!! I came across their posts on TikTok and…read moredecided to order my birthday cake through them! The ordering process was simple through their website - we did have to follow up with them a few days after we submitted our online order, but that wasn't a big deal for us. We understand that small businesses sometimes take longer to get back to customers and we love supporting small and local. We made sure to order 3 weeks in advance to give the bakery ample time and my cake turned out DELICIOUS!!! Everyone loved the banana & peanut butter flavoring!! I would definitely come back here and highly recommend checking them out for any special bakery items!!! Thank you so much to the amazing baker(s) who made my beautiful (and delicious) cake!!!

So happy my wedding coordinator had Butter + Cream on her preferred vendor list. Their team is…read moretruly incredible. I wanted a small cake just for the traditional cake‑cutting moment, and they were so accommodating from start to finish. We ordered their to-go tasting box; we loved being able to mix and match different cake and frosting flavors. The only flavor missing was the one we were most excited about--almond velvet. Without hesitation, they created a custom almond velvet tasting for us, and we instantly fell in love. We ended up choosing a 9" almond velvet cake with almond praline and vanilla buttercream, and it was absolutely delicious. It also matched our wedding aesthetic perfectly--simple, timeless, and elegant. I can't recommend Butter + Cream enough for any special occasion. Thank you for making our wedding cake everything we hoped for :)

We had an amazing brunch after a long hike here The…read moreingredients were fresh and the breakfast wrap was delicious The staff are super nice and the ambiance is so welcoming will be back soon

The pastries here are so delicious! Everything I've had here is absolutely divine…read more Friendly service, too.

SusieCakes has been our favorite for years, but we'd never been to this location until now--and we…read morewere pleasantly surprised to learn it's actually closer to where we live than driving to OC Mix. We stopped by yesterday to pick up cupcakes for a birthday celebration and chose chocolate, vanilla, red velvet, and mocha. The mocha cupcake was the standout and is officially our new favorite. The icing had a bold mocha flavor that paired perfectly with the chocolate cake--we'll definitely be getting it again next time. One thing I wish I had known beforehand was the pricing: regular cupcakes are $5.25, while the "Happy Birthday" cupcakes are $6.25. Personally, I don't think the upcharge is worth it, and I wouldn't get that version again. Customer service was great--the staff member who helped us was friendly and welcoming. While we were there, they also had samples of their marble cake, which I tried and really enjoyed. It's moist, flavorful, and delicious, though it's only available as a whole cake or by the slice, not as a cupcake. Overall, we had a great experience and would definitely recommend SusieCakes to anyone who loves moist, flavorful cupcakes.

Cute location. Very clean. I had a pick up and it was ready when I arrived. Quick and easy…read more Cake was moist and tasty!

Don't know how to say this: Sweet Lili's bakery is AMAZING…read moreWe tried samples of everything OMG. The folks there are so kind and were patient with me pointing at everything like a child. They gave us warm samples out of the oven Im home and eating it all now because OMG. Best Bakery Ever. What do the kids say? Right: they ate that with their whole mouth.

We recently saw an article about this bakery in the Rivera magazine…read more We decided to stop by and give it a try. We were glad that we did. The women at this bakery were all very nice! We really enjoyed meeting Laleah and Sherry. They were very generous and kind. We ordered two cream puffs and a napoleon. We also got a pear tart. Tonight we tried the chocolate cream puff. It was awesome! We sampled some other items and they were all great. This is now our go to bakery. There's a reason this place receives high Yelp ratings. They have great tasting baked goods and a very nice and friendly customer service. You will not be disappointed with anything you try.