The cookies could use less icing and be more fully baked. I don't want under cooked cookies.

Something smells fishy, and it isn't the restaurant. It's Crumbl's Yelp page. I've never encountered a page with so many reviews relegated to the "not recommended" section. What's more, I've noticed some peculiar patterns. For instance, I looked at Crumbl's Yelp page before visiting. There was one generic review from a person with no profile picture and a single review, but when I revisited the page, their review had mysteriously disappeared, only to be replaced by a strikingly similar one from a different user. It all seems a bit orchestrated, doesn't it? Like management might be trying to manipulate the reviews to paint a rosier picture of their business. With a whopping 29 "not recommended" reviews, it's hard not to smell something fishy. Initially, I was leaning towards giving this business a 3-star rating, but the more I reflect on my experience, the more frustrated I become. The "not recommended" reviews I've come across often praise the "great service" and "awesome staff." While I can't say they're outright lying, it feels like a bit of a stretch from the truth. Sure, I could concede that it was "great service" in the sense that I essentially served myself. Upon entering, there were no cashiers in sight--just two ordering devices on the counter, prompting customers to take their own orders. However, what really rubbed me the wrong way was when it came time to pay. They had the audacity to ask for a tip. Now, I'm all for tipping for good service, but this felt like a bit much.The tipping screen offered options of $2, $3, or $4--on a purchase of just one $4 cookie. A 50%-100% tip for simply being handed a cookie in a box seemed excessive, especially when $1 wasn't even a quick option unless manually entered. It felt unreasonable to expect such a high tip for minimal interaction. I would have been much more inclined to select the 15% option on my $4 purchase, which feels far more reasonable for the level of service provided. C'mon Crumbl. Do better. Oh yeah. I guess I should talk about the cookie. I got the Blue Monster cookie featuring Chips Ahoy. I was okay. The cookie was soft, and the icing didn't really taste like anything except butter. It was a bit too much icing for me, so I scraped a lot of it off. I didn't want to gorge myself on the enormous cookie, so I ate it over a period of two days. read more

Crumbl - Dawley Farm - Bakeries Near Me - Sioux Falls, South Dakota

See all

These people where extremely rude! The cookies were melted and looked horrible! And they were so mean and could not even pronounce my name properly . I feel very judged and uncomfortable the whole time. I was very pissed. crumbl do better. read more

Crumbl - Dawley Farm - This was supposed to be their chilled sugar cookie, but clearly it was not - Bakeries Near Me - Sioux Falls, South Dakota

The staff member greeted me as I entered and was friendly. I placed an advance order for one of the gluten free cookies for 8-8:30 pickup and arrived about 8:05. They said it would be a few more minutes and I wasn't in a rush, so it wasn't a big deal. They finished it about 8:15. The cookie itself wasn't the best and isn't something we would order again, but it was nice to see them offering a gluten sensitive option. read more

It was closed for no reason and I wanted my benson Boone cookie. A horrible experience. Don not recommend. Crumbl do better!!!

The cookies were good but the service was awful. I have never walked into a business and never felt so unwelcomed in my entire life. Not a single person looked up,said hi or an acknowledgement of we will be right with you. I waited 5 minutes for my carry-out order and in that time 2 people came in and it was the same treatment. You lost my business. read more

Ordered online last night but still had to wait for some of the cookies to be done otherwise tasty cookies as always

if I could leave a zero I would. The last two times I have gone to the Dawley Farms location for Crumbl cookies in Sioux Falls, SD. I sit in line at the drive-through and no one ever answers the drive-through so I will pull up the window and sit there for a while and no one ever comes the window. I feel like if you have a drive-through somebody should operate it allow customers to drive away without getting their business. read more

Very friendly, clean and my order came out fast. The cookies were delicious. They gave good recommendations for which flavor to try.

Cookies were phenomenal, as always. Unfortunately this store doesn't run as smoothly as the one on 41st. Computers were down, had to place a mobile order while standing in the store at the counter. Not as many employees working here (seems like there should be at least one more) but they were friendly and helpful. read more